Heyday Reviews

One of the best ai platform that i came across for improving the sales from the lead that get generated. The chatbot works like a charm. Have lot of customization available and resolves the customer queries to a larger extent with faqs created. Helps a lot in scaling the business.

Sometimes the chatbot gives generalized answer after feeding the proper answer also so this area i think they should work on so that the answer will be visible as more geneuine and realistic.

Well the list of problems solved by platform is many but few are answering customer faqs qhich are mostly generalized questions and query realted to order status and the delivery status.

Heyday allows our clients to contact us on their preferred time schedule.The "price drop alert" features is a favourite of ours as our particular website has a lot of fluctuations in pricing, this allow our clients to keep an eye on their desired purchase and buy them when the price is right.

Nothing to say in this section, We are very satisfy with all the Heyday as to offer.

We are using Heyday for clients interaction.

benifit are maximum flexibility, No risk and Pay for use only.

The chatbot is extensive and covers multiple use cases, yet it is easy to configure and get started.

The product is not built to go extremely deep and does not offer exhaustive templates. Moreover, the analytics and reporting features need to be more pinpointed.

We are using HeyDay AI in Marketing Campaigns and Website to interact with visitors and prospects, direct them to the right pages and agents and convert them into business interest.

It good for customer management and the processes are simple

the ui seems bit old and not that responsive. and the ux can be improvisd

we can have a custome rportal in no time and no need to build one from scratch

Number of integrations you can have with Heyday - gmail accounts, Notion, slack, Google, Google meets,Google Drive, Safari and Chrome. It does superb search from all these accounts, bring the results and turn them into notes along with its Generative AI based inputs. Basically it saves lot of time and energy to search and compile information along with proper notes while sending information somewhere.

They have only considered current popular platforms like slack, notion, and widely used other services like gmail, google, chrome and safari...there are so many companies still using legacy services. for them Heyday should start supporting more integrations.Also it takes bit of time to start using it...needs some learning, they could have been reduced with proper deailed instructions guide.

It does create beautiful information that can be used to write follow up emails to our past leads and past accounts, also it pulls out information very quickly that we can share with our top management. It serves as chatbot/helpdek or virtual assistant whenever we need to give information quickly to our customers.

The tool seems promising. The top technology we identified handle Facebook Messenger interactions, freeing agents for trickier situations. I can use heyday. Simple integration and great service. I use Heyday daily for my agency.

The user interface for email should be enhanced. Given the constraints, the team ought to be on hand to lend a hand if needed.

To better serve our customers, we compiled a list of commonly asked questions, increased our output, and partnered with Facebook Messenger, Instagram, and Google My Business. When Heyday arrived, it helped set the stage for growth and progress.

How easy it makes it to look at your historical searches without having to manually go through all of the history items that are unrelated

It's interesting but not often looking at history of a search item

Helps remember something that I was previously researching

Growing our sales also Heyday ai having a lower Support Queues and it brings a our store experience online.the best things is a Lead distribution amd lead scoring.

Most dislike is to find a content .

If you interested to serching a some especial contact or you want something perticular contact than you are having a different and you may unable to find it.

Contact discovery is try to improve it can help the user time and it's also get more convenient and better to short the time of our user acceptance.

So in heyday contact discovery is to improve.

Its easy and intuitive to use. You can automate initial conversations on live chat with customers across multiple channels. The pricing is comparable to competitors

Speed could be faster. right now the loading time is a little high as compared to other solutions. Additionally, data reporting has scope for improvement such as giving a summary of chats and outcomes.

HeyDay is a robust conversation AI that can chat with customers who come on e-commerce websites and aid them in decision making to complete the purchase on the website. it has a direct impact on the topline.

We just fell in love with it totally as it allows us to stay on top of all our research content and not forget any important information when you need the most. We have saved over $100K INR with the help of Heyday. It makes you feel as if you are being assisted by a human which is the best part of its conversational intelligence.

The only thing I believe it should improve is content discovery as sometimes when we are looking for some specific content, we are unable to find it. So, its important that they should work on this feature.

The biggest problem earlier used to be for us was conversational marketing, as we are a leading RMG company and we have to interact with users on a day-to-day basis to improve on the user experience. And Heyday AI serves the purpose. It has immensely benefitted us in improving our user experience for our users.