Heropa Reviews

I value their prompt and thorough responses to both support questions and general inquiries about their solution. The simplicity of implementation, seamless integration, and overall user experience are truly exceptional.

The help documentation would benefit from an update to incorporate details on Azure workflows.

Heropa enables us to run up to 50 distinct classes of 15 students each week. Each student is provided with at least one virtual environment. We can effortlessly set up and dismantle new events with minimal time and effort.

I have worked with a lot of software SaaS companies over the years and Heropa is one of the best! They truly partner with you as a client to understand your business needs and implement solutions that work. Heropa is continually improving their platform for the betterment of their users based on user feedback and requests. Heropa truly goes above and beyond! Our implementation was smooth and we have already received positive feedback from our customers! Heropa practices continous improvement based on client feedback and the support is top notch: Responsive, friendly, and quick. It is obvious that Heropa's team wants each client to succeed and will do anything within their power to make that happen!

Across the board, Heropa performs well. When issues come up, they implement corrective action in a timely manor and work to eliminate the issue from occuring again.

Heropa provides us with the ability to deploy and manage virtual labs at scale.

The folks at Heropa have been very easy to work with and have had a vested interest in seeing us succeed within their platform. They have worked tirelessly to enhance their product to best meet our needs. We have a great partnership going on here!

Heropa is highly AWS focused, although they ramping up in the Azure space. I appreciate that they've taken the time to learn and grow their product to better support Azure.

They're helping deploy VMs for classes at scale.

The easy to use interfaces (UI as well as API) to schedule and launch a browser based VM.

They are still building out their APIs, but tbh I can't think of an interface I need currently.

Ability to generate on demand Windows VMs and give a user that unique VM.

1. custom credential panel;

2. Heropa APIs;

3. Image template of VM

User deletion along with the event deletion is not in sync even tho there is an option available in event policy settings. If you create users through Heropa API, event users won't be deleted automatically after the event ends.

Intuitive interface and seamless experience

I have not experienced any downsides to using Heropa

Provisioning hands on training lab environments to our clients just in time in a few clicks and providing back end access to provide support to course attendees is an amazing solution that Heropa provides us. We also use Heropa to create and facilitate demonstrations of our soutions to clients which is an extremely powerful sales tool.

1. Modern Interface and User Experience At the forefront of our admiration for Heropa is their modern interface and user interface (UI). The front-end design is not only visually appealing but also intuitively navigable, making it a hit among our learners. The simplicity and sleekness of the design ensure that users can focus on learning without any distractions or complications.

2. Ease of Use for Learners Heropa excels in creating an environment where ease of use is paramount. Our learners have consistently reported a smooth learning experience, with minimal to no technical hurdles. This ease of use significantly enhances their learning process, making complex lab activities seem more approachable and less daunting.

The platform is amazing. It has changed the way we think about deploying both our class room and virtual events.

There is not much to dislike. If there are any issues the support team are very reactive and accessible 24hrs a day.

With COVID we had no choice but to move to virtual delivery. We had tried many other solutions in the past, but all where expensive and clunky. Heropa solved all these problems. In one or two click, participants have launched the software application.

We used Heropa to teach a one-day course on river ice modelling at a conference. It worked perfectly! We loaded the computer models and relevant model files onto the virtual machines and tested everything out ahead of time. On the day of the course, all 35 participants were able to login to the VM without any issues, and everything worked flawlessly. The VM was very responsive with no noticeable lag using the WiFi provided by the conference hotel. The customer support while setting up the VM and testing out the models was also excellent. I would definitely use Heropa again!

No dislikes! It all worked great and we knew that customer support was available for help if we ran into any issues.

Heropa made it easy to make sure that all students were operating on a level playing field. It removed any potential headaches associated with students having trouble installing software or not being sure where they had saved their model files. Knowing that all students were using the same setup made trouble-shooting very easy.

Heropa provides us with great way to train our employees. The hands-on labs are a great interactive format to keep learning interesting and engaging. The engineering team at Heropa have been super responsive to assist with our setup requirements.

Nothing really. It’s been really reliable and just works.

Heropa provides us with an easy way to train employees.