Home/ Fax Software/ HelloFax/ Reviews
Online Faxing made easy
57.1%
13%
0%
6.5%
23.4%
Ease of Use, Cost-Effective Solution, Reliable Fax Delivery, Comprehensive Fax History
Limited Mobile Functionality, Occasional Fax Failures, Limited Free Plan, Basic Feature Set
HelloFax users appreciate its user-friendly interface, document management capabilities, and secure file sharing features. The drag-and-drop functionality and e-signature options are also praised. However, some users have faced issues with customer support, occasional glitches, and a limited number of integrations. Additionally, pricing concerns and a lack of advanced features have been mentioned as potential drawbacks.
AI-Generated from the text of User Reviews
Online cyrrent platform for an outdated concept
There is nothing to dislike. It's fax it does what you need it to and not much more.
HelloFax solved the problem of having a VOIP line and not wanting to have a whole fax machine but still needing to send the periodic fax.
Easy way to send faxes without the paper and expensive machines.
No real downsides right now - suits our needs well.
In the Healthcare Industry, lots of work is still done on paper. This is a good way to digitize some of that paper and still communicate as needed.
Getting started with HelloFax only takes a few minutes. The plans are priced relatively low compared to other faxing services I've looked at or tried. The overall service quality is excellent. Faxes are sent and received very quickly. The account dashboard is designed with basic graphic elements and simple buttons and links to navigate to different features. I like being able to access my old faxes and pull up contact information within the HelloFax account. Also, we don't have to hear the squeaky sound of a fax machine.
There isn't a whole lot other than sending receiving faxes that we can do with HelloFax. Other faxing platforms offer enhanced solutions for teams, but HelloFax mainly focuses on its core faxing service compared to some other online faxing services.
I can upload documents straight from my computer and have them faxed to any phone number within minutes. I get email notifications when a fax has been sent, or one has been received to my account. I have access to all my previously sent faxes, so I can stay organized and keep track of the faxes that I worked on and processed. We can use HelloFax for a low price that is comparable or less in cost than standard faxing services with a fax machine or internet-based faxing.
HelloFax keeps faxing tasks as simplified as can be. I like that we can get notifications and access our faxes through our HelloFax online account at any time from anywhere. HelloFax is great for accounting and keeping track of the faxes that come in and out of our account.
HelloFax has been great. I can't really think of anything negative about it so far. When compared to other online faxing services though, it probably doesn't have the most features for online faxing platforms.
I've used HelloFax for quite a while now to send and receive faxes through the internet instead of a phone line. It saves me a boatload of time from having to use a fax machine and also reduces the cost of faxing. I can perform faxing duties completely online and have dependable accountability for all the fax transmissions.
Just the simplicity of it. HelloFax focuses on faxing rather than all sorts of auxiliary business services like some other online communications software. The fees are reasonable and flexible. I don't feel stuck in some plan that can lose value over time. The support people can be reached easily to help us work through problems that might present themselves.
I dislike having to think of something to dislike since I like HelloFax a lot. I think one downside of using an online faxing service like this, compared to a regular fax machine, is the security risks of someone accessing your account and being able to view and alter things in it.
I can make life easier when it comes to faxing. All of my faxes are organized with timestamps and other sending and receiving data. I can maintain a list of contacts to access for future faxes. When I didn't have this service, I'd have to look for fax machines or pay more for pay-as-you-go faxing services. I use HelloFax to send and receive contracts and other business documents.
I would recommend HelloFax to anyone that works in an office with a high amount of correspondence. As we live in an increasingly paperless age, we must communicate using fast, efficient, electronic methods. Hellofax accomplishes this on every front.
If it doesn't already, Hellofax should have an option to add a contacts list for frequently used numbers. It does remember them and makes suggestions using the numbers only, but it would be far more convenient to have a contacts list.
The obvious solution is that it allows us to send a high amount of faxes simultaneously. The amount of time we save is incredible. The confirmations are also sent right away.
You do not have to leave your desk and everything is handled electronically.
It takes a while to deliver the fax when there are multiple pages.
We are able to send fax internally and externally with ease.
What I really enjoyed is that I could send faxes for free without leaving home. I had to do this for student loans when I was living abroad, do Hello Fax was a savior.
I was worried that the transmission wouldn't go through, even though it almost always did. In one case (IIRC) the fax just wouldn't go through, but I don't think this is any different than using a regular fax machine.
Just try it. I think you'll find that it lives up to the hype: simple, efficient and reliable.
Simple. I don't have to pay a fee to fax something at a local office supply store, and I don't need to buy a fax machine. I send everything online and have digital records I can save to my laptop.
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.