HCL Sametime Reviews

HCL sametime is the best application for IT companies to efficiently manage the real time communication and calling and texting internally.

It is very easy to implement and integrate with other solutions along with video calling.

HCL provides best customer support and we have been using it on a daily basis. It is best for calling internally to peers.

HCL sametime is very good for calling and texting the peers. But I feel that the calling connectivity is kind of not upto the mark and it can still be improved.

There are no major demerits or dislikes about this product and it is one of the best real time communication application for any company.

We have been using the product for calling, texting, video conferencing as well as many other things.

It is very easy to implement and use and can be used on a daily basis without any issues.

It is good to real time communication with all the peers.

It is really helpful for us for video conferencing and meetings.

It works in seconds along with its data reliability and acuuracy is fantastic,Its UI interface is amazing , It is clearly summarized over its dashboard.

It lags sometime , that is too much irritating,And it also take too much to resolve and coming to track back.

It helps lots of time in creating vedio and audios and also in vedio conferencing,It helps is sharing files in a very secured way .

Simple to use, sharing files is easy. There is also chat history so as to maintain records of previous conversations. Helps in saving time at the same time building good integration between Teams.

Initial configuration may involve a lot of effort and investment. Some features in the app like saving files for reference could be improved in a way so it is more intuitive for end users

Helps in collaborating very well within Team as well as with external vendors. Sharing files in a secure manner so they can work together in a global delivery. More output in a given time

Using Sametime on premises, no cloud, connecting to Domino

sometimes getting hang on small environment

ask experts before doing installation alone

Secure inhouse Video-Chats, no MUST to go to the Cloud, administering inhouse

IBM Sametime is a hybrid unified communications suite that offers enterprise-grade communication and collaboration applications. Users of IBM Sametime can integrate multiple channels of communication into an effortless and seamless experience. The solution can be deployed either in the cloud or on-premise.

IBM Sametime offers users communication tools such as instant messaging, chat rooms, voice calling and video calling. Users can switch between instant messaging and online meeting rooms that support collaboration options, such as screen-sharing. Users are also given access to a unified corporate directory. Rich presence allows users within the directory to indicate whether they’re online if they’re available to talk and where they’re currently located.

That it is partnered with Lotus Notes... It does have that older look and feel, so the UI could definitely use a face lift. It looks very basic, and if UI is not improved, will start looking outdated in time.

Because of the heavy use of graphical components to "emulate" the desktop-based application, the web client seems to be in some contexts a bit slow.

Recommended

I used Sametime at my previous job for about 2 years. Sametime in and of itself is a great IM tool. It is sad that it is stuck with Lotus Notes. I really enjoy the screen capture tool as well as being able to add custom emoticons and gifs to your emoticon pallet. Though font choices are limited, it still allows enough variety for most anyone's taste. It also does file transfer very well. There are also audio and video features. And I almost forgot about sametime meeting rooms which are basically like meeting/screen-share sessions. Definitely as a standalone chat client, it contains many good features.

I can get easily login.very user friendly.

Search process sometimes slow or even does not work

We do communicate for our project discussion. We do knowledge sharing

I can communicate with all of my coworkers on one database. It is very easy to use with lots of beneficial features I use on a day to day basis

There was nothing I found I disliked about this program

The benefits are IMing and emailing my fellow coworkers, including group chats, video chats, etc.

Similar to many others so it was easy to use in a workplace setting, great in terms of communicating, making group chats for widespread communication, etc

I did not like that there were not many emojis to use

We used it as a means of internal communication

Ability to chat with multiple users, creations of sametime groups and meeting features.Ability to share and download files. Ability to paste screenshots, ability to save and download chat transcript

No direct calling feature. Cannot un-select the status button. The user-interface looks a bit dated.

Quick discussions with team members across the globe.easy for incident or problem management discussion

Always available and easy to chat with anyone in the workplace or other offices in other regions.

Sometimes loads a bit slow, not able to have video conferencing. Video conferencing would be nice to have to have one software in one. It might be that each company places different restrictions. Also, screen sharing is something important as well which it does not have.

If you want a simple and easy service to use to communicate within the workplace, this is the right choice.

The problems I have had is that it is not always working and always closes when or if i open a new window. The benefits are that it is easy to quickly send a note to management, other colleagues without having the need to send an email.