Gain customers trust by delivering powerful digital experiences
32.5%
27.7%
22.3%
0.6%
16.9%
Overall, users appreciate the feature-rich nature of the product, praising its ease of use, comprehensive analytics, and integration capabilities. However, some users have expressed concerns about the complexity of the platform, reporting issues with occasional bugs and a steep learning curve. Additionally, there have been complaints regarding limited customer support and issues with data accuracy.
AI-Generated from the text of User Reviews
This platform has helped a lot in delivering engaging experiences to our digital customers by producing content that is tailored specifically for each user’s preferences. It has eased us in the process of running our business campaigns across multiple channels and build responsive content for our subscribers. We are now capable of getting our administrative tasks more quickly and efficiently. Setting up the administration portlets was easy and of flexible nature.
I have faced a lot of difficulties while trying to find the documentation on this platform’s functionalities. I believe that the documentation on the main website of a product has to be straightforward so that the non-tech persons can easily get to know about the product and decide whether the product can comply with the services that they need. Apart from that, I am happy that my time didn’t go wasted while trying to study its features, as I am happy with this software’s capabilities.
It could prove to be the best companion for java developers. It gives you easy access to your media library no matter how large it is. Also, the availability of a variety of search options helps the user get right to what he needs. Its ability to integrate with other management suites is amazing, which also helps us increase our productivity with its so increased usability. In short, this product has provided us with the best collaborative environment among the team as well as our virtual audiences.
My former employer used it to startup his business. They were building logistics business and I came across the website. Did some research and propose it to my employer. They are still using it to this day.
I never heard anything negative about the product.
Shipping logistics and promoting product.
IBM Digital Experience Manager is excellent. It allows you to manage content and free up staffing resources. It is very flexible.
Catalog filtering is definitely my favorite feature because it helps me to filter and show only those products that the customer engages with. .
I really can’t find anything to dislike about IBM Digital Experience Manager. If I had to name something it would be that the product is a little outdated but definitely overall a really great product.
If you’re looking for a great product with great user support look no further than this
We are better able to integrate our organization’s messaging and focus more on the customer. It is saving resources and also helping us have a consistent message across platforms.
IBM Digital Experience Manager is excellent. It allows you to manage content and free up staffing resources. It is very flexible.
Catalog filtering is definitely my favorite feature because it helps me to filter and show only those products that the customer engages with. .
I really can’t find anything to dislike about IBM Digital Experience Manager. If I had to name something it would be that the product is a little outdated but definitely overall a really great product.
If you’re looking for a great product with great user support look no further than this
We are better able to integrate our organization’s messaging and focus more on the customer. It is saving resources and also helping us have a consistent message across platforms.
DX allows me to create a unique and engaging viewer experience. Once a viewer authenticates, I can then personalize their viewing experience. Blending web content and applications is the key to this viewer experience.
The WCM components need refreshing both from a user and developer perspective. Content has now become one of the key applications on the web site.
DX has been around for many years and has outlasted our main competitors. Check out the Gartner Magic Quadrant report for the past few years for "Horizontal Portal" and "Digital Experience Platform".
DX allows me to solve any different business problems. I can easily address internal, external, and hybrid models with ease and flexibility.
DX allows me to create a unique and engaging viewer experience. Once a viewer authenticates, I can then personalize their viewing experience. Blending web content and applications is the key to this viewer experience.
The WCM components need refreshing both from a user and developer perspective. Content has now become one of the key applications on the web site.
DX has been around for many years and has outlasted our main competitors. Check out the Gartner Magic Quadrant report for the past few years for "Horizontal Portal" and "Digital Experience Platform".
DX allows me to solve any different business problems. I can easily address internal, external, and hybrid models with ease and flexibility.
It's a super-powerful platform that empowers users to build rich experiences right out of the box, but also provides deep customizability for those users that want to dive deeper
It's far behind than industry competitor. and recently WebSphere Portal being offloaded by IBM has an huge impact on our customer's confiedence.
Absolutely!
To help clients build rich digital experiences through customization built on the product.
Full featured, robust, easy to use and extensible.
APIs are complex to figure out and documentation is really bad
We have over 20 sites and commerce requirement in three regions around the world. IBM Digital Experience Manager allow us to have a consistant look and feel to all the sites and to integrate a full commerce component. It also allows us to update and maintain content on a daily basis and to integrate and maintain our social media sites from a central point.
Digital Experience Manager is a super-powerful platform that empowers users to build rich experiences right out of the box, but also provides deep customizability for those users that want to dive deeper
The product can be overwhelming for users looking to hit the ground running. Your biggest return using the product is leveraging expert services to build really unique experiences. That said, the out of the box functionality is getting better all the time.
We help clients build rich digital experiences through customizations built on the product, and authoring tools to help enable content creators
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The offers secure and scalable digital experience with integration support, secure data transfer and role based authentication process to manage your digital progress. The tool provides multichannel capacity with internally supported proxy service. Xperience builder help to easily create forms, workflows and surveys. Websphere support is also available that helps integrate all types of technology.
Basic search option is very poor and it is unable to find required content. Java Applet editor is very poorly configured with multiple versions of upgrades that needs to be carefully selected depending upon your system requirements otherwise the entire system can crash. WCM syndication is buggy with an unrecognized browser support for WCM 7.
The tool is very flexible and scalable with Java Applet editor. The only problem is that the editor is a non-responsive with a buggy WCM protocol.
The tool offers the best form IBM Solutions with IBM Websphere portal, Domino / Tivoli integration, Xperience builder, and multilingual support. The tool is very flexible and scalable with Java Applet editor. The only problem is that the editor is a non-responsive with a buggy WCM protocol.