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Plenty of features, user-friendly, and robust. But most of alleasy implementation without onerous support requirements.
Front end is intuitive and easy, so adoption isn’t that difficult even for novice users. So reduced learning curve helps getting up to speed.
They are not as well known as they should be so it took a while for some of the buying group to check on them. (but their reference accounts helped)
Tracking and reporting on assets is on the surface what it does BUT the real problem it solves is making it easy for PEOPLE to do their job in tracking locating managing and reporting on the assets. The value is in the assets and getting the solution implemented reliably and consistently used is the result you want.
They have plenty of features but the way its implemented means the features are useful and not burdensome. Easy implementation without onerous support requirements.
Front end is intuitive and easy, so adoption isn’t that difficult even for novice users. So reduced learning curve helps getting up to speed.