Browse Software
List Your Product
Loading...
Guidebook Reviews

User Rating

4.6/5 (Based on 256 Ratings)

Rating Distribution

  • Excellent

    68.4%
  • Very Good

    25.4%
  • Average

    3.9%
  • Poor

    2%
  • Terrible

    0.4%

User Sentiments

Ease of Use, Intuitive Interface, Excellent Customer Support, Real-time Updates

Limited Features in Free Version, Lack of Advanced Analytics, Complicated Back-end UI, Limited Integrations

Do You Use Guidebook?

Write a Review

Review Summary

Users widely praise Guidebook's user-friendly interface, ease of use, and comprehensive features for creating interactive mobile apps. It is particularly valued for its event management capabilities, allowing users to create detailed event schedules, manage attendee registrations, and facilitate networking opportunities. Customers appreciate the platform's customization options, enabling them to tailor the app's design and content to align with their brand identity and event objectives. Additionally, Guidebook's customer support is consistently lauded for its responsiveness and helpfulness, contributing to an overall positive user experience.

Pros

  • Streamlined event and conference management: Easy scheduling, registration, and attendee engagement.
  • Comprehensive features: Ticketing, live polling, Q&A, mobile apps, and gamification.
  • Engrossing attendee experience: Interactive sessions, personalized agendas, and networking opportunities.

Cons

  • Limited customization options: Restricted design flexibility and branding control.
  • Integration challenges: May require technical expertise for seamless integration with other tools.
  • Cost considerations: Pricier than some competitors, making it less accessible for small budgets.

AI-Generated from the text of User Reviews

Reviews
GC

Gena C

October 5, 2023 Source: G2.com
"Great conference app!"
What do you like best about Guidebook?

Very customizeable, great look and very easy to use - bonus, great customer service if you need help

What do you dislike about Guidebook?

I haven't found a down fall yet. It may be good if the speakers could upload vidoes on their own.

What problems is Guidebook solving and how is that benefiting you?

GB provides an updated look and feel to an easy to implement (administrators) and use (attendees) app at an affordable price for our conferences

Read more
AB

Allie B

October 4, 2023 Source: G2.com
"So much easier than Whoa!"
What do you like best about Guidebook?

Full disclosure: I do not work for Guidebook! We used Whova for our 2022 conference, and it was frankkly overwheling. Guidebook gives you just what you need to optimize the attendee experience.

What do you dislike about Guidebook?

My only dislike was the limitations on photos and grapics. Many of the sponsor logos did not fit correctly in the specified dimensions.

What problems is Guidebook solving and how is that benefiting you?

Major communication tool for attendees to access the full schedule / agenda, connect with colleagues and friends, and navigate the overall space.

Read more
AL

Andrew L

October 3, 2023 Source: G2.com
"Great Experience, Everyone in my Company loved using Guidebook!"
What do you like best about Guidebook?

I loved the customization, sharing capabilities and instant messaging.

What do you dislike about Guidebook?

Nothing comes to mind. We got everything we needed from guidebook and more.

What problems is Guidebook solving and how is that benefiting you?

Guidebook allowed our team members to share pictures of the event, talk to each other, find contact information and stay updated to the minute for event changes.

Read more
AU

Anonymous User

October 3, 2023 Source: G2.com
"NIET National Conference Guidebook"
What do you like best about Guidebook?

Guidebook was very easy to use and quick to pick up. A self explanatory UI for someone who may not be a very technical user. The customer support led a great introduction into Guidebooks and was very helpful along the process.

What do you dislike about Guidebook?

The plan features was a bit upsetting. Getting a year long subscription seemed pointless if we weren't able to create multiple guidebooks for seperate events.

What problems is Guidebook solving and how is that benefiting you?

Guidebooks is solving an easy to use event app which benefitted our audience with digestible information.

Read more
MR

Mary R

October 3, 2023 Source: G2.com
"User Friendly with Great Support"
What do you like best about Guidebook?

Guidebook is incredibly user friendly. It was very easy to set up and even easier to make quick updates when event details changed last-minute. My team acclimated quickly in the integration and the meeting attendees who used the app during the conference said it was a great resource. Customer support was also fabulous and checked in often with me to see if I had any questions and how things were going. We used the app frequently to send push notifications during the event and loved how many features we could implement!

What do you dislike about Guidebook?

The only thing about Guidebook that was hard really fell on getting our attendees to use it, especially those in the older age demographics– another "app" was a little intimidating to them, but once we got everyone set up most people acclimated quickly.

What problems is Guidebook solving and how is that benefiting you?

Our events consist of anywhere from 600-1000 attendees, and Guidebook first and foremost helped us save so much paper and printing costs! It was very easy to make changes and send our attendees notifications as things changed or were updated last minute so we didn't have to interrupt the conference to make announcements. We have several presentations happening at once, so it was also helpful to update attendees on any location or time changes.

Read more
AU

Anonymous User

October 3, 2023 Source: G2.com
"SkillsUSA Review of guidebook"
What do you like best about Guidebook?

Love the ease of updating schedules and being able to notify our conference attendants of important changes/updates. The platform itself was very easy to use.

What do you dislike about Guidebook?

I wasn't able to link everything I needed

What problems is Guidebook solving and how is that benefiting you?

Attendees having access to conference information such as schedule, room location, any last minute changes/updates.

Read more
AU

Anonymous User

October 3, 2023 Source: G2.com
"User friendly!"
What do you like best about Guidebook?

Guidebook is very simple for a non-coder to establish an app. The guides are easy to understand and easy to implement the features you want for your event. Our students and families also find using the app fairly easy.

What do you dislike about Guidebook?

Customer service is not always the greatest and working with their team on term negotiations is a struggle at contract time.

What problems is Guidebook solving and how is that benefiting you?

Event scheduling and management

Read more
TR

Tona R

October 2, 2023 Source: G2.com
"Thorough and Professional Event App"
What do you like best about Guidebook?

Creating an event app is easy to do. It's easy to customize the sections. Our event attendees can find what they're looking for. We've received positive feedback about Guidebook from our attendees, and have had great adoption rates. The Guidebook team is always very responsive to our needs. I find it easy to solve my own challenges through Guidebook's publshed resources.

What do you dislike about Guidebook?

There isn't much I can think of that I dislike.

What problems is Guidebook solving and how is that benefiting you?

Guidebook is providing event attendeees with a one-stop resources for event information including venue maps, agenda, speaker profiles, specialized information about our content, and more. We joke throughout our event that instead of asking a question, first #CheckTheApp, because the answer is likely there!

Read more
AU

Anonymous User

September 30, 2023 Source: G2.com
"Easy to use and very helpful"
What do you like best about Guidebook?

The easy to use platform for both building and using.

What do you dislike about Guidebook?

I would love an interactive map option. Is that a thing?

What problems is Guidebook solving and how is that benefiting you?

Scheduling

Read more
AU

Anonymous User

September 29, 2023 Source: G2.com
"Ease of use and affordable"
What do you like best about Guidebook?

For our conference, many people wanted a paper program, but we wanted to explore an app option as well, so we looked around and found Guidebook. What we loved was the ease of setting up. We could import the program information and easily update as needed. Even better, we were only charged for the number of members that used the app. This was really beneficial from a cost standpoint. It allowed us to experiment without a huge expense!

I love how members can create their favorite sessions and get reminders about start times!

What do you dislike about Guidebook?

I really can't think of any downsides since the program allows easy integration.

What problems is Guidebook solving and how is that benefiting you?

The use of Guidebook as allowed us to get rid of the paper program entirely!

Read more

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed