GTM Buddy Reviews

We transitioned from Seismic to GTM Buddy within a matter of days. The customer success team ensured there was minimal heavy lifting from our side during the transfer.

GTM Buddy's recommendation system has captured the complexity of our multi-dimensional use case well and has made it easier for the sellers to access the content that was a challenge for them previously. This has led to the organic adoption of the tool across our sales team.

The platform has enabled me to focus on strategic enablement initiatives instead of pushing for basic adoption.

Sometimes i have experienced few issues with it search feature, but rest all works well.

GTM buddy is eliminating the hassle of searching through relevant documents through its smart suggestions based on contextual understanding of sellers activity.

It tracks all the documents shared with prospects and also gives us the time frame regarding how much time did the prospect spent viewing the document and which document he viewed which is very much useful

I mean i don't want to sound like diplomatic but the harsh truth is GTM buddy is always online and always shoots notifications regarding which prospect opened the email at what time , even during weekends.

It is turning my cold leads into warm leads and it is acting as an ice breaker to start a conversation through cold call

GTM Buddy has an excellent customer team that makes implementation and onboarding a breeze (shoutout to Diya and Vipul!)

From day one, they were super engaged and committed to helping my team transition from another vendor. My team and I were able to transition rather seamlessly.

We're also taking the opportunity to refine our content library and enablement program. With Diya and Vipul's strategic advice, I'm able to move forward on this rather hairy project with confidence.

Nothing at the moment. I've had small points of feedback regarding UI and workflow but they've been listened to by the team which is actually something to like!

We were using a legacy CMS and LMS solution that was letting us down in a couple of regards:

- clunky content management and selection process for sellers leading to workflow inefficiencies

- content analytics were divorced from our CRM data not letting us understand the impact of our content on the sales process

- our CMS and LMS were not well integrated making it difficult to tie together content we were producing for

- our content was going untagged leading to poor suggestions, difficult searches

GTM Buddy has helped us solve each of these

- meet users where they're at, customer facing teams can access suggested content directly in their work environment (GMail, GCal, LinkedIn)

- content analytics easily accessible on GTM Buddy; incremental improvements to integrating with our CRM records

- straightforward LMS in the same environment as the CMS

- AI-based auto-tagging resulting in accurate automatic tagging of content (much less overhead for organizing content)

The automatic tagging function basis the set business vocabulary helps to save time for admin. The implementtaion was a breeze. Additionally the detailed analytics help to truly capture how sales teams are utilising info and whats the ROI of assets. The smart recommender and smart snippets are also interesting add-ons. More so they are very open to all product feedback and help to move really fast. Full marks to Harish, Vipul and Sundar - the customer support is surreal. I also liked how we didnt have to purchase a LMS separately because it combines LMS+KMS+CMS together. Soon they will also integrate with Gong so cant wait for that!

There is actually nothing to dislike - I shared some additional product features which were already on the roadmap so that's great. Also gave tips to enhance their global search functionality.

Content duplication and version control, Content being housed at one place, analytics on content usuage and collateral requirements, ROI of content assets

ability to track emails, easy to integrate with gmail, easy to access library of brochures, great support, I use it as a daily driver to feed info

There's nothing as such to complain but It would've been better if it can show who opened the email when multiple people are looped instead of notifying that someone has opened.

Easy to access content when sharing with prospects.

Seamless & very easy to use. Helps is completing work faster very user friendly

None as of now as its very user friendly

Product knowledge gap

GTM Buddy helps in sending emails and sharing content all at we can able to see clicks and views

Not able to track multiple emails in the same comany

Its helps me in tracking emails and clicks for the information i share to contacts

I like how easy it is to access resources and attach to an email chain. I use it every day and has saved me a lot of time.

It can be a little clunky at times but very rare.

It is saving me time when attaching resources to an email

This is a really great application. I use it daily to share documents with prospects and track who has opened them. Adding someone to our CRM is a breeze with GTM Buddy. And, GTM Buddy is the central repository for all my e-mail templates. It literally saves me hours of work each week.

There were some small glitches when we first started using the product, and they were fixed very quickly.

Ability to securely share files with prospects. Ability to quickly access internal documents. Ability to sync prospects between Outlook and our CRM.

GTM buddy team is very supportive in terms of responding to support queries and quick to implement any feature or enhancement requests from channels team or partners

the product is fast evolving, so please keep an eye on not making the product difficult to use for Admins or any support functions. There's nothing else to dislike about the product currently

We always wanted to make the Partner onboarding or learning experience easy and smooth.

With features such as Partner admin, and content accessibility, we're giving back the power to the partners to be self-sufficient and upskill faster