GrowthZone Reviews

Very user friendly and useful in the association industry

Some limitations here and there but there is a user voice to voice enhancements and upgrade. I believe they are understaffed just like so many other companies so it is challenging

streamlining our processes. Getting all our data in one place

Having the ability to have multiple components of database management, calendar/task list, newsletters, financial tracking etc.

Not being able to download all statements to view before sending. I currently have to send one by one. Also that I have to create separate accounts for each full membership in an organization

We haBe some issues with getting renewal or new members to communicate with our national system. It's not a huge issue just an ongoing issue we discuss

Once you enter all membership information, it creates a system that is easy to use. Our annual dues billing and tracking down late payments has never been easier, and maintaining our membership database and directory for the website is incredibly smooth.

The learning curve was rough because there are so many aspects to it, but the company did their onboarding quite well. However, when I have questions, it is somewhat difficult to find an answer, especially for the tough questions that aren't in the FAQ. I've resorted to using the Wiki to find answers. And it's especially tough to find someone to talk to.

We had difficult keeping the membership directory online updated, and now changes and revisions are instantaneous--and can even be done by the members themselves. We are at a point in our year where over 60% of dues have been paid for the year (renewal is annually in January). Historically, we have never been at this point this early in the year.

The convenience in having all our systems in one program.

The only downside is our time difference.

No problems. We're are learning a new system and we get help along the way.

There are 2 qualities about GZ that make them superior. 1 - Customer Service team is beyond FABULOUS! I have never been left hanging with no answer; they are calm; they listen; they ask questions to understand the issue so they can provide the best answer; and most importantly, they care! 2 - The online Wiki is one of the best resources I have ever used or seen! Kudos to GZ for taking time to provide a document that shows you step by step instructions and examples.

My one dislike would be the reporting when it comes to actual revenue recognized for a data range entered. Many of my nonprofit members have 2 or more memberships with us. Therefore, when running this revenue report, it shows them bifurcated and with the discount if there was one. It makes it very hard to pull out what was actually paid and what the actual dues were before the discount was applied.

consider the full package... meaning you are buying software but you are also buying the knowledge and customer service which you will rely on to help you use the system to the best of your ability. GZ offers the best support I have ever experienced and they have provided me the care and support I would expect from a colleague or staff member.

- Revenue recognition which I have an open ticket with GZ

- Set up of corporate accounts so we have related contacts and the money is applied accordingly

- Invoicing is a breeze!

- Some reporting is a bit tricky but the GZ staff is always there to explain and assist

I personally like how I was able to customize things in GrowthZone that fit my needs for my role at work!

I haven't found anything I don't like so far.

I would highly recommend GrowthZone to anyone. GrowthZone has been really easy to use and has met all of my needs.

Reports are so easy to run and so much quicker than before I used GrowthZone. I'm also able to add all of my policy information for insurance policies and attach files and emails,

Very user-friendly and allows our association to do all membership and event tasks in one place. Since it's online, it has been essential to our work-from-home transition.

I've experienced a few bugs in the past, but the GZ support team is always so helpful in resolving any issues.

It's made event scheduling, including registration, payment, communication, etc., much easier.

The way the information is integrated throughout when changes are made, the tracking features and support features offered.

Items I disliked in the past have been remedied.

Prompt response in providing information through reports. All staff see the same information and can log in with ease to review a member's account, communications, etc.

Customer service is excellent! Fast response to questions. Very easy to use.

I wish the price was a bit lower. Or get a price break during these times.

There is an app! I had a company reach out to me and they were going to charge hundreds of dollars each month and I found out that there was already an app!

The software is updating continuously and they are listening to their customers.

Copied events; still have to add sponsors

Check them out. You will find that they can meet your needs.

I can really keep up with all our members information; I use the event module more and I keep learning more about it.