GrowFlow Reviews

GF allows me to pull reports and see who my top buyers are for the month. The screens are easy to read and there is no second guessing on what stage an order or plant might be in. I always know what I have ready to sell. You don't need to be a software guru to understand GF. They provide exceptional videos that walk you through a situation step by step. If you still have questions their staff is ready to jump in and help. They will hand walk you through inital set up and you never feel like you bought a system and now you are on your own.

To date I haven't found anything I dislike. The team at GF take their role very seriously. They help you every step of the way. The staff empowers their customers with an easy to use system.

If you are looking for a complete seed to sale system, that will allow you to pull reporting and stay in compliance... You have found it in GrowFlow

The reporting allow us to trust what we are submitting each month is accurate and eliminates any stress in end of month reporting. We are able to keep in constant contact with our customer base and provide them with flower on a timely basis. We use GF reporting to help us see our customer base and circle back with customers who haven't ordered in 30-60-90 days.

The first thing that stood out was the customer service. After dealing with Clover and going to IndicaOnline, then from there to FlowHub, then from FlowHub to GrowFlow, I can say the service I've gotten from GrowFlow has been top tier. Their techs are available via chat, and 99.9% of the time, they get you sorted out quickly. The integrations directly into Weedmaps, Leafly, and ScreenClouds are SUPER helpful.

So, there is that .1% of the time where you will *most likely* never find yourself. However, some occasional issues arise that take waaayyy longer to figure out than others, especially if other things are going on. For example, after an update involving Metrc, GrowFlow, and God only knows what else, we found that it broke the integration with our rewards program. This caused our checkout screens to get locked up for minutes at a time, trying to send points but not being able to. It took a little over a month to get it resolved. The positive: that's once in like, 3 years.

Having been through 3 other PoS systems, GrowFlow has helped solve the problems of reliability and near-seamless integration into 3rd party platforms. With previous software, we couldn't use certain reward programs (if any at all). We had to manually update all our Weedmaps and Leafly listings (an HOURS long process if you have a lot of products). Hell, sometimes products would disappear altogether, causing massive compliance problems with little-to-no help from their clueless techs. With GrowFlow, I haven't had that problem.

Like the customer service from GrowFlow that is amazing experience which I had while talking to them. Visual of analysis that we get which help you to understand online inventory of your products that will you to understand the trend.

No, dislike for GrowFlow it work perfectly for us.

Using it for smooth inventory control that help us to understand the trent with the analytics which give us accuracy for making Disesion for adding and removing product form online store.

Their customer service is excellent. Any questions that I have are answered promptly by knowledgeable agents.

They are helpful and malleable in this ever-changing industry.

After updates, there have been some growing pains with some of the new features they have added.

The system is mainly for flower sales. That has been an issue for our company since we are primarily edibles. However, they have always worked with us on our specific needs.

Tech support at the tip of your fingers. Great help. Easy to use.

Utilizing the storefront from an inventory entry point of view is cumbersome.

Inventory management and reporting. We love the ease of use in most areas and the response time of help/tech support

Growflow is user-friendly for beginners and even easy to use for people who are not family with computers. The customer service is outstanding.

I wish Leafdata were as effective and efficient as Growflow.

Don't waste your time and energy elsewhere. Growflow will exceed your needs and expectations.

We love the live ordering through the Growflow storefront. It has made the customer experience regarding purchasing streamlined.

Ease of use and minimal learning curve. We were up and running in no time.

A little confusing when it comes to wet and dry and dried weights. Would make it more understandable if it gave the option to weigh when 1st cut with all the stems and leaves. Then a weight after shucking the buds then a dried curing weight and a dried weight last.

The problem of accurate reporting and record retention. Growflo has it all at our fingertips.

The GrowFlow live store is the most helpful feature, which allows our customers to place their order in real-time, and see exactly what they are ordering. The customer service team is also amazing.

It would be helpful if there are errors with LEAFData that GrowFlow could come up with workarounds to make the live store still usable, because at the end of the day, a sale may be lost if a customer just gets a failed to create order message.

lots of time setting up product types and categories, but once that is set up, it is so useful.

Before the live store, we had everyone rushing our online menu at once, and overselling tons of product due to their not being a live inventory online, so growflow has helped us solve that. Also, all the analytics are super helpful in understanding trends, whats working, and whats not working.

Customers are treated like they actually matter! I tried Canix before this and went complete 180. Canix got your money then didn't even help with anything; once paid, it couldn't even get live in the system in two months. Growflow started a free month once they had me live. They earn your business every single month.

I didn't use them sooner. I love the software.

It's exactly what you need and less headache than most.

Tracking is easy now, and I spend more time on everything else.

The reporting features are excellent!!!!

I haven't had any issues using growflow so far

We can easily send, receive & edit transport manifests, compared to other software we've used. It makes labeling and inventory handling a breeze. The interface is really user friendly