GrooveFunnels Reviews

I am very frusterated at Groove Funnels. Not only did I purchase it based on the Big Promises but promoted it to a lot of people. The basics of the pages are still glitchy and my site does not work correctly. Chat rarely is there to answer and I it takes forever. I was hoping for a great product and feel they pushed too many other things instead of focusing on the CORE promises of the basics of the site. It should not be glitchy several years later.

Customer support is non existence. I purchased lifetime and the system doesn't work as it should. I have referred numerous people as part of affiliate program and have not been paid the affiliate commission that is due from 2 years ago. Emails sent to support go unanswered. They take people money and spew lies to get people to sign up.

I bought Groove with it was still called GrooveFunnels. It still does not work three years later. Total crap. I don't trust ANYTHING they push in their sales letter. Snake oil salesmen who rip off their customers. Avoid at all cast.

Huge scam. I am a professional Software Developer and have been contracted by a few of smaller clients to use Groove. Whenever I hear that a client wants Groove as their platform I highly insist against it. I have never heard anything good about them in the engineering world and have never had a good experience myself. Mind you, I don't spend any of my own money on this platform so I am not saying this out of bitterness.

Run far away from this product. They over-promise again and again with the same rotation of promised updates so they can increase sales quickly, but they know sure and well that they do not have the capacity to deliver on those features. No dev team of this size can acheive what they are claiming to build, and it shows in their delivery.

Behind the scenes, many of their higher ups have resigned or been fired, and they have high turnover with their dev-team. There are confirmed reports that they aren't paying affiliates. They also promise life-time access to clients, which some have mentioned being locked out of their accounts after some time. Clients I worked with didn't even have access to certain features because Groove servers were down for WEEKS, causing them to miss out on vital sales periods before Christmas. These are screaming red flags. If an app is broken, it SHOULD NOT go to market. And yet Groove is marketing this as if it is a completed project with no issues.

In my experience working with Groove, I had to report bugs EVERY SINGLE DAY. And I am speaking of large bugs that prohibit progress. The GrooveKart server was down for weeks, so my client could not upload products to the store, missing the window for Christmas sales. When adding content to the website, it would often give a confirmation that it had saved, only to not save any of the work we had done. And you had no way of knowing if it actually saved or not until you left the site and came back. This was hours and hours worth of lost time having to push through this bug that can only happen through blatant negligence. Other problems experienced could only be caused by an inept dev team: being able to add content and not being able to update or delete it later. Admin features not being accessible to different screen sizes or browsers.. in other words, if you didnt have a certain laptop then parts of the admin dashboard didn't work or were inaccesible. Then there are the crashes, the extremely slow speed, the lack of tutorials or documentation, the servers being down for days at a time with no warning. Etc. And most horribly, they have stopped customer service altogether so if you have an issue or want a refund you will NEVER GET A RESPONSE BACK.

Please do not invest any time or money here. I wish they would get shutdown so they would stop scamming people. I sincerely feel bad for my clients and people who spent money on this. Groove should be tried for fraud.

My wife bought the lifetime platinum deal for our business. It seemed like a good deal but two years later it's worse than before. In fact it never worked well. The software is not maintained. There was exactly ONE software update notification in FOUR months and it's not even for bugs that need to be urgently fixed, some that have been around for 2+ years.

I hardly ever write reviews but I've just had it with them and their lying and pretending to be holier then the pope. I don't want others to think they are making a good "Holiday sale" purchase but actually are throwing money away they'll never see a return on.

Their new offer on Groove CM + the new Groove AI monstrosity (terribly overhyped and underdeveloped like the rest, and nowhere near any lean startup can do in two weeks) is shown at a price cheaper than what we paid 2 years ago for their buggy pagebuilder alone. They will deny it but it's clear funding is drying up, there is no development, hardly anyone in the group anymore and nobody is promoting it either.

That's what happens when you use revenue to fund your own side projects: fancy Grooveplex studios, the showboating every year, the tools for your personal affiliate marketing projects,... instead of spending it on software development for the thousands of lifetime customers left with a buggy platform and fewer apps/solutions than we have been promised.

I'm surprised they haven't had a class action lawsuit yet with this level of fake advertising and fraudulent business practices! Starts one and I will join!

Before, I felt the term "scammers" was hard as it was probably just bad management, but now I feel it is justified. There is no progress, no transparency (only feigned when on air to lure in more customers), no support (clueless or no replies), no honesty (only lies and blaming customers), no scruples (lying on camera to make a buck), no plan or timeline (deleted a few years ago), no results.

In an attempt to show all was going well with Groove the CEO was even boasting for half an hour on a State of the Groovion that they were negotiating with MULTIPLE x figure investors. Of course that fell through. Who would be stupid enough to mention that on live broadcasts and play potential investors against one another? ... More likely, they never existed in the first place and it was just to placate potential customers.

I looked at the team today (much too late I admit) to check their credentials and recognized in the reviews here on TrustPilot that Groove COO Maat Seralta is giving Groove.cm 5 stars and acts as if he's a customer. Mind boggling!

In reality their and our sites often time out, and our Pagespeed Rank on Groove is now one third of what it was 2 years ago. It hurts our SEO so badly that a web developer is move our sites elsewhere now because since hosting on Groove we've dropped more than 5 PAGES in Google, even though we keep adding content. Webmaster Tools keeps warning about all of the problems with the site and we can't do anything about because it's the code by Groove.

If you have a site with them, best to move it elsewhere quickly as I doubt they'll be around 6 months from now. Your site might be gone as well.

The latest promotion looks like the final cash grab before the ship sinks, just like when they mismanaged funds the year before, cheated their affiliates out of payments for over a year, and bought VIP booths at sports arenas instead. So don't be surprised if early next year all of a sudden you get a "page not found" error.

We gave our trust to Groove for 2 years. We're done. No more lies and scams.

UPDATE 13 DEC: I just woke up after writing about our experience and found an email from Trustpilot in my inbox where Groove "asked more information such as reference and phone number".

Very convenient when their admin dashboard has been so terribly broken for half a year that user information and billing info isn't even showing!

When we asked for a refund earlier this year we were declined. I suspect they will now suddenly want to bribe us with a refund in return for us swiping the dirt under the carpet.

NOTE: They have just deleted their COO's review here where he gave his own company 5 STARS!

If the company was honest with customers they would never even put a fake review up to promote their services in the first place. I'm sure they will have staff write some fake 5 star reviews this month.

UPDATE 14 DEC: Even though Groove full well knows who we are, I've read that they are trying to have our review deleted, INSTEAD OF REPLYING TO IT AND COUNTERING EACH OF OUR POINTS.

This is a TRUTHFUL REVIEW based on OUR EXPERIENCES, evidences as well in other peoples reviews here.

IMPORTANT: Best to screenshot/share this and add your own experiences with them, in case they succeed.

Too many people have been duped by these used car salesman scamming tactics.

Lifetime customer here for over 2 years. The company is very weak in customer service, tech support, the interface and userfriendliness. Instead of providing great service and fulfilling promise, they fail and fail again. If you only want to put out a quick page, it’s doable, but if you want something solid, stay away.

We bought the lifetime plan in 2020 for the sole purpose of using the "live webinars" function. GrooveFunnels promised this feature would be available by the end of 2020. After waiting three years (it's now August 2023), I asked for a refund because they STILL don't have the live webinar feature. I have never used the software at all, because it doesn't have the feature I bought it for, and I'm not interested in the other features. They said no to the refund, because I didn't ask within 30 days of buying. But the live webinar function was only promised to be available withing about 5 months after I bought. When it wasn't, I (graciously) gave them more time because I thought they would deliver if I gave them time. When I contacted them, their response was, "We understand your desire for access to the Live webinars. However, as mentioned in the first development updates video with Mike Filsaime and David Lemon, the development of other apps is set to begin next year. You can catch all the details in the following video: [I'm not allowed to put a link in my review here on Trustpilot]." This video is from Dec 2022. They promised the release of Live Webinars by Dec 2020, and I said that in my first email to them. So a video from 2 years later is not a valid answer whatsoever. I responded that they had promised 2020 (including a screenshot of their promise), but this video was 2022. I never heard from them again. I can't respect a company that doesn't honour their promises, and then acts as if they never made such a promise.

Zero Customer Service, they never responds.

Simply scammers, their success is based on scamming people, don't pay attention to the fake reviews posted by groove.cm people on their webinars or websites, most of those reviews are bought and fake.
They recently launched an offer of a $99 free for life plan if you attend their 3 hour webinar session, seeing how their platform works and pure scam, even the invitation of the event said the same free for life plan, at the end of the event they come out with that you have to pay $2000 to access for life to a plan that they had not promised, they had promised the $99 free for life plan.

They make you stay to a webinar where they wash your ideas saying that it is the best software where you stay 2 hours watching the demonstration "webinar" that is not live at all, everything is recorded and the comments of the supposed live webinar are false "bots" and all so that in the end it is a complete scam.

I bought groovefunnels about a year and half ago and got the lifetime membership. It was an okay platform for building my websites. However, now that I am building a membership site and affiliate program (for my business, not theirs) I'm running into many hurdles. The membership site does not display properly on mobile phones (pdfs). When affiliates make sales the listed payment amount is more than the what it should be based on the percentage you alloted (they actually pay commissions on tax and there is no way to specify that commissions are only to be paid on the non-tax amount). I have sent them several emails lately and have either not gotten a response, or received an email asking me to send more info. I send the info and then get no response. Also, everytime I try to do livechat its not available, even during times when it is supposed to be. Also, the site for your own affiliate program has a button for paying affiliates but when you click on the 3 options listed (PayPal, etc.) nothing happens.
This is getting really frustrating and it is slowing down my progress launching a product. I had high hopes (but realistic hopes) for groovefunnels but they are proving to be a dud.