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GreyMetrics Reviews

User Rating

4.7/5 (Based on 22 Ratings)

Rating Distribution

  • Excellent

    81.8%
  • Very Good

    13.6%
  • Average

    0%
  • Poor

    4.5%
  • Terrible

    0%

Do You Use GreyMetrics?

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Reviews
KS

Kenny S

June 9, 2020 Source: G2.com
"Great for agencies"
What do you like best about GreyMetrics?

It saves a lot of time and provides an extremely intuitive interface.

What do you dislike about GreyMetrics?

Nothing so far. It was easy to get started and I have found it easy to use so far.

Recommendations to others considering GreyMetrics:

It's simple to use and set up, and comes with a trial. If you're interested in this type of solution, I'd recommend trying it out.

What problems is GreyMetrics solving and how is that benefiting you?

I like that it is simple to utilize for creating marketing reports.

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AU

Anonymous User

May 7, 2020 Source: G2.com
"Great Product - Amazing service"
What do you like best about GreyMetrics?

Huge number of connections. Quality prebuilt templates. And the access to a client portal.

What do you dislike about GreyMetrics?

Sometime I run into little bugs here and there but their support is fantastic and they get it resolved right away.

Recommendations to others considering GreyMetrics:

Go for it. Their support is very helpful.

What problems is GreyMetrics solving and how is that benefiting you?

Providing proof of performance to my clients.

Getting them to spend more.

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RP

Romeo P

April 30, 2020 Source: G2.com
"Great for an agency that needs Automation"
What do you like best about GreyMetrics?

I like the ability to set auto email reports which saves me time. They have a great user interface which is easy to understand.

What do you dislike about GreyMetrics?

They need a to make the templates a little more customizable. I would like them to allow missing information, you get error messages on certain template set ups.

Recommendations to others considering GreyMetrics:

Make sure you have access to as much accounts/data/integrations as possible. It is much easier to go live when you have all the data ready.

What problems is GreyMetrics solving and how is that benefiting you?

I have saved a lot of time and I am able to track my efforts for my company and clients. I can prove my efforts are working or that a competitors methods are not.

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YM

Yosef M

April 28, 2020 Source: G2.com
"GreyMetrics Saves Grey Matter!"
What do you like best about GreyMetrics?

There are so many integrations! In the past I have had to pore over spreadsheets and various analytics type accounts, trying to figure out how to best export data and then how to display it along side other data in the spreadsheet.

GreyMetrics pulls in all the data I could ever want from every tool and service I have ever used. Fantastic!

What do you dislike about GreyMetrics?

The only issue I came across is in pulling data from Google My Business for a client with multiple locations. Apparently each client can only be connected to a single GMB location.

Recommendations to others considering GreyMetrics:

Take the plunge You will not regret it!

What problems is GreyMetrics solving and how is that benefiting you?

I can create and save report templates for multiple clients or types of clients which pull in whatever data I need. This has saved me so much time and headache that it's probably added years on to my life.

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FV

Fred V

April 28, 2020 Source: G2.com
"Next Level Agency Reporting"
What do you like best about GreyMetrics?

I like the variety of integrations and the fact that they plan to keep expanding on them.

What do you dislike about GreyMetrics?

It can take a bit getting used to which is unusual for reporting software.

Recommendations to others considering GreyMetrics:

If you're looking for a reasonably price reporting tool that has all the most common integrations, then this is the tool to get.

What problems is GreyMetrics solving and how is that benefiting you?

My biggest problem it's solving is full blown reporting for every service I offer for my clients. They get all reporting with 1 tool instead of several.

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SR

Stephen R

April 24, 2020 Source: G2.com
"Easy-to-use, simple platform for reporting"
What do you like best about GreyMetrics?

GreyMetrics is fast and simple to use. In less than three minutes I was able to connect to Facebook and Google Analytics and generate a report. That's just not possible doing it manually or with more complex tools.

What do you dislike about GreyMetrics?

Nothing, it does everything I need. The software works well and there's a great support team behind it.

Recommendations to others considering GreyMetrics:

If you have questions or issues, contact the team. I've found them to be very responsive and helpful. Many of the recent feature updates exist because users requested them.

What problems is GreyMetrics solving and how is that benefiting you?

It's really helpful to see results from social media, Google Analytics, and the rest without needing to log into separate platforms. Keeping one report template allows us to analyze data quickly without manually pulling from multiple sources.

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DC

Donald C

March 19, 2020 Source: G2.com
"Powerful reporting software, perfect for agency owners and web professionals"
What do you like best about GreyMetrics?

We use GreyMetrics to produce monthly reports for our agency clients.

GreyMetrics works well out of the box. With its many reporting templates, we were able to produce great looking reports fast and effortlessly.

What do you dislike about GreyMetrics?

We look forward to more customisation options for reports in future.

Recommendations to others considering GreyMetrics:

Try it out and see if it is suitable for your business

What problems is GreyMetrics solving and how is that benefiting you?

GreyMetrics helps us provide solid reporting to our agency clients. Our clients love the reports as they look good and are easy to understand.

Read more
LM

Luis M

March 18, 2020 Source: G2.com
"Great Software and consumer support"
What do you like best about GreyMetrics?

GreyMetrics is always growing and listening to the community. Improvements when requested are quickly responded and scheduled.

It also has a solid road map and mainly a team committed to serving users. Support is fast and committed to solving problems.

The software helps a lot in reporting campaigns and analyzing metrics as a whole. It also helps me to send customized dashboards to my clients.

I am waiting for the integrations with SEMRUSH, SHARPSPRING and also for the functionality to compare performance.

What do you dislike about GreyMetrics?

As Greymetrics is a new software it has some points of improvement in the UI, but since the launch it has already improved a lot.

Sometimes responsiveness is not very good on smaller monitors.

What problems is GreyMetrics solving and how is that benefiting you?

- Organization of information in a single environment.

- Delivery of reports to my clients.

- Time-saving

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AA

Abdulla A

March 13, 2020 Source: G2.com
"Live Dashboards is going to be a game changer!"
What do you like best about GreyMetrics?

I've purchased plenty of tools in the past to solve multiple analytical data problems that Grey Metrics is doing in one platform. Their dashboard is easy to use and the customizable reports are nice. Live dashboard with all the integrations in one place/link is golden.

I love the live dashboard feature because my clients will be able to jump in and view their analytical data without having to get in touch for a report or status update for any campaign we start that uses different tools such as facebook, instagram and ecommerce or paid ads.

I currently send reports manually because I use multiple platforms to generate specific reports and then combine them with a white label software. GreyMetrics is doing all of that in one go.

The support is awesome as well. I've had a couple issues that were resolved in a few hours.

What I'd like to see is a Single Sign On (SSO) solution or API to integrate into our client dashboard to keep everything centralized to our brand. The white label client portal (subdomain) is good for now but having our clients log in twice is going to become tedious.

Can't wait to see the upcoming features!

What do you dislike about GreyMetrics?

So far there isn't much other than a couple bugs I've ran into but GreyMetrics has taken note of them and have seen very fast responses.

Recommendations to others considering GreyMetrics:

If you're considering GreyMetrics, go for it! Don't wait. There are many integrations and different types of reports you can generate. You'll even find insights to your metrics you didn't know you needed to know.

What problems is GreyMetrics solving and how is that benefiting you?

Centralized reporting platform with live reports. Live reports is going to save me a lot of time and headache. For the clients who want an emailed static report, I can schedule reports to go out weekly or monthly. It's the time saved that I am most happy about.

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Jv

Jacobus v

February 1, 2020 Source: G2.com
"Must have Reporting Tool for any Agency"
What do you like best about GreyMetrics?

Great integration with all the major platforms, from Google Analytics, AdWords to MailChimp, even including WooCommerace. How great is that!

Easy to set up with loads of customization to suit all your reporting needs. Support has been fantastic, easy to talk to, very responsive and always willing to help.

What do you dislike about GreyMetrics?

No much to dislike at this point. Small issues, but it's being sorted.

Recommendations to others considering GreyMetrics:

Sign-up for a trial and see for yourself.

What problems is GreyMetrics solving and how is that benefiting you?

One tool to help bring all our online reporting needs into one system.

Read more

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