Greminders Reviews

What I like best is that I can manage appointments WHERE THEY HAPPEN: on Google Calendar, and GReminders can pick up on changes, cancellations, new appointments and send notifications that I create to our clients. GReminders also has management tools on their own platform so we can do things there as well to our calendar. The biggest reason why we need a tool that allows us to manage appointments directly in Google Calendar is the recurring appointments. No scheduling tool out there can manage recurring appointments like Google Calendar can. You can customize how often, for how long, etc. You can modify one of the appointments to work around other events happening one week, etc.

The client-facing user interface could use some polish. Compared to tools like Calendly Greminders booking UI looks a bit dated. It's important because the client experience reflects on their whole experience with our company.

The problem with other appointment scheduling tools is that they are limited in how they detect changes in Google Calendar. With GReminders we can change anything about the appointment from within Google Calendar and it will reflect in GReminders and in the notifications sent to the client. I mentioned recurring appointments in the "What I like best" section. Another reason why we needed a tool that allows us to manage appointments from within Google Calenda is that some of our staff are old-school in their calendaring habits and did not want to have to learn a new tool. No need with GReminders! Our staff can do everything in Google Calendar, just like they always have, but now they also have a robust and sophisticated way to remind and notify their clients.

The qualities that I appreciate are that it helps with scheduling clients as necessary. It's very easy to set up and follow.

Nothing. I do wish they had some algorithm and set up with Square. I heard thsi is in the works for the future.

It is solving the issues of canceling sessions from clients. This is getting better as it constantly sends out reminders to others.

The cost of patient management and the software that is part of that can really cost a ton. Greminders lets me use a free calenader service and automatically remind patients of their appointments. This decreases no shows and saves me time that I would be paying someone to do this. It works really well and the value is really great.

I have not found anything to dislike yet. The sms character count being 160 characters does create a need to be concise, but its not really a bad thing :)

No shows, and resources with my receptionost.

We work with consumers on a daily basis, many of which do not typically operate by appointments on their calendar so having a solution like GReminders to send out gentle reminders in the days and hours leading up to a scheduled call, is essential to our business.

I recall finding it odd that I couldn't access the team template feature under our multiuser plan. Seems that convenience shouldn't be reserved for a higher tier plan because it opens up liability for errors when you have to create the same templates over and over for each user.

Helping to keep our customers mindful of their upcoming appointments. GReminders has significantly reduced our "No Call No Show" rate.

This platform has made my life significantly easier and has greatly increased stick rate with our client meetings.

There are a million features which is great but overwhelming to learn all at once.

Scheduling and reminding of appointments

GReminders makes customer appointment reminders easier.

I hate I now get charged for customer responses that are SMS.

Automated text message.

The support has been fantastic! I could talk to a real

Person!

I had to make a google email so the calendar would link.

It is preventing double booking of my clients

Confirmation SMS Message the most useful tool that our business using

Up Grade Software make our booking confirmation out place as the time zone different

efficiency

I love the organization and compartmentalizing of GReminders.

I have not seen a downside to using GReminders.

It helps insure appointments don't fall through the cracks.

We book client meetings 12 months in advance so getting a 14 day and 24 hour reminder is essential to ensure they don't forget we are coming!

I cannot get client names embedded onto the remnders.

Supports clients to never forget an appointment or reschedule if needed.