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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
CRM with Marketing Automation
44%
42.2%
12.1%
1.7%
0%
Excellent Customer Support, Comprehensive CRM Functionality, Email Marketing Capabilities, Marketing Automation Features
Outdated User Interface, Steep Learning Curve, Limited Third-Party Integrations, Complex Navigation
Overall, users appreciate GreenRope's comprehensive features, including its robust automation capabilities, lead generation tools, and customizable reporting options. The platform is lauded for its user-friendly interface, with many users highlighting its ease of use and minimal learning curve. However, some users have expressed concerns regarding the pricing structure, with some users finding it expensive compared to competing solutions. Additionally, a few users have reported occasional technical glitches and limited customer support responsiveness.
AI-Generated from the text of User Reviews
GreenRope is not a cookie cutter CRM system, it was built to our needs as a mid-sized organization. They were a tremendous help in training and are always a click or call away from any immediate help that is needed.
I have no complaints. At times I had a permissions problem, but it was an internal issue, nothing to do with the GreenRope system itself. The permissions or access for certain users is a great function, I was just miss-assigned less access than I needed, which was rectified quickly internally.
Great company to work with. Extremely personable and the CRM makes everything easier.
GreenRope has helped me build multiple email lists and groups for expanding our reach and business. I'm able to track my progress and grow.
It is very fast & effeciant. You can see much more details , as well as do much more compared to other CRM's. The layout is also very good looking and simple. There is also a lot of options to choose from. it is also gret for keeping track of the workplace activities.
It is very confusing at first, but the "Guide Me" helps a lot. I just think that there should be a better way to show new users to understand the CRM, because there is a lot of things you can do in the CRM.
Greenrope helps me keep track of all my activities. I got lost on other CRM's, but i dont get lost on greenrope. The follow up activities was a great idea. It helps me a lot.
Our rep and her avaialbility and willingness to offer support has really been above my expectation!
I would like to see te option for robocalls with an option to press 1 and connect with a live person.
We are able to contact families to remind them to complete forms.
The ease of access and how the information ties together. There are countless possibilities when using the data gathered and using the communication features.
The dashboard can be a little overwhelming. Maybe work on user friendly mivro-tutorials available on the webpage for features that don't necessarily require customer support.
I am a recent new user and have found no issues as of now.
The certification program is a great bonus.
I haven't found anything I don't like yet.
Keeping clients on their journey without falling through the cracks.
The pricepoint, flexibility and adaptability of the software package crates a system of systems that can be adapted to any business. My team struggled to find a CRM solution that could fit our needs. Salesforce was the 800-pound gorilla with the pricing to match; however, we needed something more streamlined, better priced, yet full capability to take our company where it needed to go that could also be adapted to our business as we grew. GreenRope was the right answer. A conversation with the GreenRope CEO, Lars, put us on the right path to properly implementing the software suite and connecting with the right on-site trainer gave our team the confidence to execute the system to its fullest capability smartly.
It could benefit from a more robust marketing template suite for its email marketing activities.
GreenRope solved issues integrating our business development, sale, marketing and customer service support. Before, they were disconnected and non-coordinated; today, they are seamless and trouble-free.
GreenRope is a complete CRM with many features. The triggers, workflows and automation make communicating with customers and prospects very simple. Support is seldom needed but always available, and the response time is good.
There is nothing to dislike about GreenRope for our company needs.
The triggers, workflows and automation processes continuously communicate with customers and prospects. This process helps the sales team stay in contact with customers and prospects without having to do the work...allowing them to concentrate on closing sales.
The extent to which almost everything is customizable and adaptable to our use case. Also the friendly and always willing-to-help support staff.
The only negative thing I've encountered, I also encountered in other CRMs - namely the inability to use opportunity custom fields in forms.
Flow, communication & management i.r.o. marketing, sales and customers. GreenRope makes seamless progression possible and simpler.
Greenreope allows you to manage your website and your web pages.
Not many people know about green rope making it hard to find volunteers to help you was your CRM.
We are entirely moving our operations to GreenRope.
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The desing and the Interface of the product I think is great!
Sometimes there are certain buttons that can be improved
Saves Over 90% TCO with Integrated CRM & Marketing Automation. I think it is one of the Most Comprehensive Marketing & CRM Software.