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GreenRope Reviews

User Rating

4.3/5 (Based on 116 Ratings)

Rating Distribution

  • Excellent

    44%
  • Very Good

    42.2%
  • Average

    12.1%
  • Poor

    1.7%
  • Terrible

    0%

User Sentiments

Excellent Customer Support, Comprehensive CRM Functionality, Email Marketing Capabilities, Marketing Automation Features

Outdated User Interface, Steep Learning Curve, Limited Third-Party Integrations, Complex Navigation

Do You Use GreenRope?

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Review Summary

Overall, users appreciate GreenRope's comprehensive features, including its robust automation capabilities, lead generation tools, and customizable reporting options. The platform is lauded for its user-friendly interface, with many users highlighting its ease of use and minimal learning curve. However, some users have expressed concerns regarding the pricing structure, with some users finding it expensive compared to competing solutions. Additionally, a few users have reported occasional technical glitches and limited customer support responsiveness.

Pros

  • Comprehensive CRM with robust marketing automation capabilities.
  • Easytouse draganddrop interface for creating automated workflows.
  • Customizable email templates and landing pages with builtin analytics.
  • Integrates with popular business tools and platforms.

Cons

  • Steep learning curve for users new to CRM systems.
  • Limited reporting and analytics capabilities compared to some competitors.
  • Occasional performance issues reported by users.
  • Customer support response time can be slow at times.

AI-Generated from the text of User Reviews

Reviews
EG

Emanuil G

October 9, 2023 Source: G2.com
"Great Product"
What do you like best about GreenRope?

The desing and the Interface of the product I think is great!

What do you dislike about GreenRope?

Sometimes there are certain buttons that can be improved

What problems is GreenRope solving and how is that benefiting you?

Saves Over 90% TCO with Integrated CRM & Marketing Automation. I think it is one of the Most Comprehensive Marketing & CRM Software.

Read more
DI

Doug I

October 3, 2023 Source: G2.com
"Excellent CRM System"
What do you like best about GreenRope?

GreenRope is not a cookie cutter CRM system, it was built to our needs as a mid-sized organization. They were a tremendous help in training and are always a click or call away from any immediate help that is needed.

What do you dislike about GreenRope?

I have no complaints. At times I had a permissions problem, but it was an internal issue, nothing to do with the GreenRope system itself. The permissions or access for certain users is a great function, I was just miss-assigned less access than I needed, which was rectified quickly internally.

Recommendations to others considering GreenRope:

Great company to work with. Extremely personable and the CRM makes everything easier.

What problems is GreenRope solving and how is that benefiting you?

GreenRope has helped me build multiple email lists and groups for expanding our reach and business. I'm able to track my progress and grow.

Read more
CS

Corne S

July 25, 2023 Source: G2.com
"GreenRope Review"
What do you like best about GreenRope?

It is very fast & effeciant. You can see much more details , as well as do much more compared to other CRM's. The layout is also very good looking and simple. There is also a lot of options to choose from. it is also gret for keeping track of the workplace activities.

What do you dislike about GreenRope?

It is very confusing at first, but the "Guide Me" helps a lot. I just think that there should be a better way to show new users to understand the CRM, because there is a lot of things you can do in the CRM.

What problems is GreenRope solving and how is that benefiting you?

Greenrope helps me keep track of all my activities. I got lost on other CRM's, but i dont get lost on greenrope. The follow up activities was a great idea. It helps me a lot.

Read more
LD

Liz D

July 20, 2023 Source: G2.com
"Greenrope is a lifesaver!"
What do you like best about GreenRope?

Our rep and her avaialbility and willingness to offer support has really been above my expectation!

What do you dislike about GreenRope?

I would like to see te option for robocalls with an option to press 1 and connect with a live person.

What problems is GreenRope solving and how is that benefiting you?

We are able to contact families to remind them to complete forms.

Read more
MB

Michelle B

July 20, 2023 Source: G2.com
"Great integration and data source"
What do you like best about GreenRope?

The ease of access and how the information ties together. There are countless possibilities when using the data gathered and using the communication features.

What do you dislike about GreenRope?

The dashboard can be a little overwhelming. Maybe work on user friendly mivro-tutorials available on the webpage for features that don't necessarily require customer support.

What problems is GreenRope solving and how is that benefiting you?

I am a recent new user and have found no issues as of now.

Read more
SD

Suzann D

July 7, 2023 Source: G2.com
"I'm still working on my certification, but I like everything so far!"
What do you like best about GreenRope?

The certification program is a great bonus.

What do you dislike about GreenRope?

I haven't found anything I don't like yet.

What problems is GreenRope solving and how is that benefiting you?

Keeping clients on their journey without falling through the cracks.

Read more
LS

Larry S

June 7, 2023 Source: G2.com
"Powerful Software Package"
What do you like best about GreenRope?

The pricepoint, flexibility and adaptability of the software package crates a system of systems that can be adapted to any business. My team struggled to find a CRM solution that could fit our needs. Salesforce was the 800-pound gorilla with the pricing to match; however, we needed something more streamlined, better priced, yet full capability to take our company where it needed to go that could also be adapted to our business as we grew. GreenRope was the right answer. A conversation with the GreenRope CEO, Lars, put us on the right path to properly implementing the software suite and connecting with the right on-site trainer gave our team the confidence to execute the system to its fullest capability smartly.

What do you dislike about GreenRope?

It could benefit from a more robust marketing template suite for its email marketing activities.

What problems is GreenRope solving and how is that benefiting you?

GreenRope solved issues integrating our business development, sale, marketing and customer service support. Before, they were disconnected and non-coordinated; today, they are seamless and trouble-free.

Read more
DM

David M

June 1, 2023 Source: G2.com
"Fantastic CRM"
What do you like best about GreenRope?

GreenRope is a complete CRM with many features. The triggers, workflows and automation make communicating with customers and prospects very simple. Support is seldom needed but always available, and the response time is good.

What do you dislike about GreenRope?

There is nothing to dislike about GreenRope for our company needs.

What problems is GreenRope solving and how is that benefiting you?

The triggers, workflows and automation processes continuously communicate with customers and prospects. This process helps the sales team stay in contact with customers and prospects without having to do the work...allowing them to concentrate on closing sales.

Read more
PM

Phil M

May 17, 2023 Source: G2.com
"Phenomenal Customer Service and Excellent CRM"
What do you like best about GreenRope?

The extent to which almost everything is customizable and adaptable to our use case. Also the friendly and always willing-to-help support staff.

What do you dislike about GreenRope?

The only negative thing I've encountered, I also encountered in other CRMs - namely the inability to use opportunity custom fields in forms.

What problems is GreenRope solving and how is that benefiting you?

Flow, communication & management i.r.o. marketing, sales and customers. GreenRope makes seamless progression possible and simpler.

Read more
DD

Danny D

March 21, 2023 Source: G2.com
"GreenRope The Perfect CRM"
What do you like best about GreenRope?

Greenreope allows you to manage your website and your web pages.

What do you dislike about GreenRope?

Not many people know about green rope making it hard to find volunteers to help you was your CRM.

What problems is GreenRope solving and how is that benefiting you?

We are entirely moving our operations to GreenRope.

Read more

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