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Greenhouse Reviews

User Rating

4.6/5 (Based on 42 Ratings)

Rating Distribution

  • Excellent

    61.9%
  • Very Good

    38.1%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

User-friendly Interface, Efficient Candidate Tracking, Seamless Interview Scheduling, Comprehensive Reporting Features

Limited Mobile App Functionality, Lack of In-App Document Viewing, Inadequate Customer Support, Confusing Navigation

Do You Use Greenhouse?

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Review Summary

Greenhouse is generally praised for its user-friendly interface, comprehensive features, and excellent customer support. Users appreciate the intuitive design, customizable workflows, and seamless integrations with other HR tools. The software is also lauded for its robust reporting capabilities, which provide valuable insights into the hiring process. However, some users have reported occasional glitches and have expressed concerns about the pricing structure. Overall, Greenhouse is a well-received applicant tracking system that effectively streamlines the hiring process and enhances the user experience.

Pros

  • Userfriendly interface and intuitive design, making it easy to navigate and find the information you need.
  • Robust and customizable recruiting tools that support the entire hiring process, from sourcing candidates to onboarding new hires.
  • Excellent customer support, with dedicated onboarding and ongoing assistance to ensure a smooth implementation and usage experience.

Cons

  • Steep learning curve for new users, requiring some time and effort to master the platform's full functionality.
  • Limited thirdparty integrations, which may restrict the platform's compatibility with other software and tools used by the organization.
  • Occasional performance issues and slow loading times, particularly during peak usage hours, which can impact user productivity.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

January 29, 2024 Source: G2.com
"Talent Operations Associate"
What do you like best about Greenhouse?

I like how user friendly GH is and how much material is available for training and learning more. I use scheduling tools most. Greenhouse is the only ATS tool I have used.

What do you dislike about Greenhouse?

I think it would be nice to be able to have live chat where we can share our screens when we have an issue. Overall I am happy with the product and what it has to offer.

Recommendations to others considering Greenhouse:

I always suggest utilizing the videos and training materials that are available on the Greenhouse website. Their online training is very beneficial and always kept up to date, which is not always the case.

What problems is Greenhouse solving and how is that benefiting you?

Greenhouse has allowed us the opportunity to clearly communicate with candidates and stay in touch accordingly. Every new feature that comes out has always benefited our team positively and made us more productive.

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AU

Anonymous User

January 18, 2024 Source: G2.com
"Great Software"
What do you like best about Greenhouse?

Love how weh have a CRM that we can keep candidates on the bench.

What do you dislike about Greenhouse?

Wish there was a better dashboard to track our candidates and active jobs.

What problems is Greenhouse solving and how is that benefiting you?

Helping us schedule interviews much easier and tracking their progress easier.

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Bc

Blesson c

January 10, 2024 Source: G2.com
"One of the Best ATS"
What do you like best about Greenhouse?

Its so user friendly and the its provide end to end recruitment solution starting from sourcing till onboarding

What do you dislike about Greenhouse?

All good I feel some time it get difficult to integrate thrrd party apps

What problems is Greenhouse solving and how is that benefiting you?

Greenhouse is solving our hiring issues and give a seamless experience for candidates recruiters and the hiring manager

Read more
MP

Malorie P

December 27, 2023 Source: G2.com
"Greenhouse simplifies the hiring process!"
What do you like best about Greenhouse?

I love how everything is very streamlined. You are able to integrate so many other systems into Greenhouse and make changes in one click.

What do you dislike about Greenhouse?

I really can't think of anything that I truly dislike about Greenhouse. I use it every day and I feel like it is extremely user friendly.

What problems is Greenhouse solving and how is that benefiting you?

Greenhouse helps us to hire amazing candidates through a process that is streamlined and effective. Keeping track of candidates and where they are at in the hiring process has never been easier!

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AA

Anna A

December 27, 2023 Source: G2.com
"Happy Customer of an innovative ATS hiring software!"
What do you like best about Greenhouse?

Our company has been so lucky to have Greenhouse, from the awesome customer support, to providing excellent candidate experienece. We use Greenhouse from when a candidate applies to when a candidate gets an offer. I personally enjoy how customizable Greenhouse is, and how easy it is to integrate different features. Something that is truly amazing about Greenhouse is how each month they bring have new features.

What do you dislike about Greenhouse?

I wish there was an app for the internal employees so they could apply through an app, and do referrals all from the app.

What problems is Greenhouse solving and how is that benefiting you?

Greenhouse is really helping create a good candidate experience. It makes it easy to schedule candidates for phone calls or on-site meeting, sending assessments, and sending out offers.

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MP

MarĂ­a P

December 22, 2023 Source: G2.com
"A Game-Changer in ATS"
What do you like best about Greenhouse?

I recently had the opportunity to explore Greenhouse and it has truly revolutionized the way I approach the hiring process. Greenhouse goes beyond the conventional and delivers a seamless experience that empowers recruiters and hiring managers, and also takes care about the candidate experience.

Greenhouse has an intuitive interface that is easy to navigate. The user-friendly design ensures that both seasoned recruiters and those new to the hiring process can quickly adapt. The clean layout allows for efficient navigation through various features. One of the standout features of Greenhouse is its robust candidate management system. The platform enables recruiters to organize and track candidates effortlessly. From initial application to the final hiring decision, Greenhouse streamlines the entire process, reducing the chances of oversight and ensuring that no promising candidate slips through the cracks. Also, you can share a lot of information with different users and make everything transparent (when it has to be, of course)

What do you dislike about Greenhouse?

For users who are new to applicant tracking systems or those accustomed to a different interface, there might be a slight learning curve. While the platform is generally user-friendly, some users may take some time to get accustomed to its features and functionalities. Also, for some users, the level of customization might be overwhelming.

What problems is Greenhouse solving and how is that benefiting you?

Greenhouse helps Clara create and manage structured hiring workflows, ensuring a systematic and organized approach to the recruitment process. Also, the platform facilitates better communication and collaboration among hiring team members and recruiters. Greenhouse collects and analyzes data throughout the hiring process, providing valuable insights into the effectiveness of different recruitment strategies.

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DB

Diane B

December 22, 2023 Source: G2.com
"ATS offering ease of use"
What do you like best about Greenhouse?

The User Experience is the best. It follows the logical path for managing recruitment cycle. It is well thought out and clearly developed by developers who understand the recruitment process.

What do you dislike about Greenhouse?

Challenges have always been obtaining real time help. Sometimes using the self hep makes it difficult to understand what is the recommended course of action. It helps to jump onto a recorded trainign to see the suggestion in action.

Reporting is still clunky and can use some further improvement. It is sometimes difficultto reconcile the output with what I know is happening.

What problems is Greenhouse solving and how is that benefiting you?

If hiring is considered a problem... it helps tremendously. Following a logical workflow it is seamless and easy to stay on top of the recruitment. With a focus on candidate experience, it helps keep the recruiter organized and much easier to provide status on current searches to stakeholders and to keep the candidate informed of their status.

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JT

Janet T

December 22, 2023 Source: G2.com
"Very Easy To Work In"
What do you like best about Greenhouse?

I like that it is easy to work in and the Search field is intuitive especially if I'm looking for a candidate that I don't have a first name or last name for.

What do you dislike about Greenhouse?

Running reports is a little difficult for me - I think i just need a little more training

What problems is Greenhouse solving and how is that benefiting you?

It's very easy to schedule interviews using the system

Read more
AU

Anonymous User

December 22, 2023 Source: G2.com
"Best ATS out there!"
What do you like best about Greenhouse?

Greenhouse is the best ATS you can find. It provides a seamless experience for both internal and external folks. Many ways you can customize pretty much anything. In addition, support is always there to help you whenever needed. I pretty much live using this ATS daily as it's needed for my role but I wouldn't want to use any other. You can also integrate other systems directly into it making a lot of outside resources very accessible.

What do you dislike about Greenhouse?

Nothing I can think of. I love Greenhouse!

What problems is Greenhouse solving and how is that benefiting you?

Makes it extremely easy to provide clear direction to internal stakeholders!

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AU

Anonymous User

December 22, 2023 Source: G2.com
"Greenhouse is user friendly with a great support and customer service team"
What do you like best about Greenhouse?

Having access to actual support respresentatives has helped tremendously when I have immediate questions that need to be answered.

What do you dislike about Greenhouse?

I don't think there's anything I dislike about greenhouse, but I would love a feature where we could input our own product recommonedations vs sharing it with an individual from support.

What problems is Greenhouse solving and how is that benefiting you?

Our offer process is more streamline

Read more

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