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Gravity Forms Reviews

User Rating

4.7/5 (Based on 132 Ratings)

Rating Distribution

  • Excellent

    78%
  • Very Good

    16.7%
  • Average

    3%
  • Poor

    1.5%
  • Terrible

    0.8%

User Sentiments

Ease of Use, Extensive Integrations, Versatile Functionality, Reliable Performance

Limited Styling Options, Confusing User Interface, Expensive Pricing, Occasional Bugs

Do You Use Gravity Forms?

Write a Review

Review Summary

Gravity Forms' user reviews generally express high levels of user contentment. They particularly appreciate its user-friendliness, wide range of customization options, strong customer support, and ability to integrate with various tools. Reviewers also note the occasional issues with slow loading times, limited conditional logic, and the need for improvement in the form preview feature. While some users mention the learning curve associated with the product, most agree that it's a valuable tool that streamlines data collection and management.

Pros

  • Userfriendly interface makes form creation effortless.
  • Wide range of customization options for tailored forms.
  • Robust features like conditional logic and calculations.

Cons

  • Limited integrations with thirdparty software and applications.
  • May require additional plugins for advanced functionalities.

AI-Generated from the text of User Reviews

Reviews
VV

Vinod V

December 19, 2023 Source: G2.com
"The greatest Wordpress plugin ever"
What do you like best about Gravity Forms?

It is super versatile. You can actually use it to build a whole website. The support is top-notch, and the ecosystem around it is very vibrant.

What do you dislike about Gravity Forms?

If I had to absolutely pick one thing to dislike, it is the fact that the default telephone number field is very basic.

What problems is Gravity Forms solving and how is that benefiting you?

Gravity Forms is not only excellent at managing all the leads generated from client websites, it also comes in handy in building certain navigational flows on some.

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DB

Dawson B

August 4, 2023 Source: G2.com
"The Best Form Builder for WordPress"
What do you like best about Gravity Forms?

It's incredibly robust and extremely well supported. And the developers release new features and integrations regularly. And there's a vast developer community around Gravity Forms so support and innovation are easily available.

What do you dislike about Gravity Forms?

This is actually a good thing, but the wait time for new features can sometimes be long (because they won't release an update until after its been rigorously tested, which is why it's a good thing).

What problems is Gravity Forms solving and how is that benefiting you?

Although many people use Gravity Forms simply as a contact form builder, we use it for so much more - including lead generation and online contract signing automation (through an integration with WP e-Signature).

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JB

Jon B

April 4, 2023 Source: G2.com
"For over 10 years my go to form solution"
What do you like best about Gravity Forms?

It's reliable, and has an extensive library of add-ons for nearly every service you can imagine. It also is well documented for custom extensions. This is why there are so many add-ons for obscure 3rd party integrations you've never heard of until you actually need them.

What do you dislike about Gravity Forms?

My biggest complaint for years was a slightly outdated and "not as intuitive UI as I'd like", but they updated it a few years ago and I really don't have any complaints anymore.

What problems is Gravity Forms solving and how is that benefiting you?

Provides a GUI form builder for every purpose one can imagine. We've built everything from simple newsletter sign up forms to multi-page, conditional sales lead forms with integrated product calculators.

Read more
CB

Chad B

March 19, 2023 Source: G2.com
"It’s the undisputed champ among WordPress form builders"
What do you like best about Gravity Forms?

It allows us to build forms that are about as simple or complex as we need.

What do you dislike about Gravity Forms?

I would love for the date picker to be full width by default and I would if there was a way to style the plugin to match Divi styles without the need for CSS or third-party plugins.

What problems is Gravity Forms solving and how is that benefiting you?

It: (1) allows us to build simple and complex forms, (2) automatically configures goals in Google Analytics (requires GA add-on), (3) records all submissions so that no submissions are ever lost, (4) integrates with Akismet and includes the anti-spam honeypot, and (5) integrates with SendGrid for email deliverability.

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SG

Stefan G

February 28, 2023 Source: G2.com
"Gravity Forms is our go to form builder for WordPress."
What do you like best about Gravity Forms?

Gravity Forms is a great form builder plugin for WordPress.

What do you dislike about Gravity Forms?

In the past, form styling was a bit tricky, but not anymore.

What problems is Gravity Forms solving and how is that benefiting you?

GF allows you to add all kinds of forms to a WordPress site. The plugin also offers many add-ons to integrate with third-party plugins and services. We are really excited about the upcoming Conversational Forms add-on.

Read more
KF

Kenneth F

November 15, 2022 Source: G2.com
"Great form builder that does what it is supposed to do."
What do you like best about Gravity Forms?

I like that it allows you to create very simple sign up forms for lead gen. It is not facy, but it is a simple process and makes things easy for me. I like how simple it is to use, and I think that's the most important part of this tool.

What do you dislike about Gravity Forms?

There are not too many features, such as A/B testing or designing it the way you want it to look like. I wish they would be more features that I could take it vantage of. There are other competitors out there that have way more features than this one.

Recommendations to others considering Gravity Forms:

This is not a fancy form builder, it is pretty bare bones, but does the job if you want a simple form builder.

What problems is Gravity Forms solving and how is that benefiting you?

Lead gen. It works well and I haven't come across any issues with it. I like how I can view a whole list of every single person who submitted my form on my website.

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RS

Ryan S

November 3, 2022 Source: G2.com
"Versatile Form Powerhouse"
What do you like best about Gravity Forms?

The ability to customize and tailor to my needs.

What do you dislike about Gravity Forms?

Some of the customizing options that should be native to the platform have to be purchased separately.

What problems is Gravity Forms solving and how is that benefiting you?

The ability to group purposes/functions into one service.

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MB

Michelle B

January 12, 2022 Source: G2.com
"My Go-To Form Plugin For WordPress Sites"
What do you like best about Gravity Forms?

I love the simple setup. It saves me a lot of time when building a new site. Their export feature works great if you have a common form you use on most sites, it's quite easy to create a "template" and get those up quickly.

What do you dislike about Gravity Forms?

Not much to complain about. If I had any, it would be that I always end up having to write my own CSS to style it, It would be nice if they had some of the basic options available to choose from (button color, font size, type) just to save time.

What problems is Gravity Forms solving and how is that benefiting you?

I've been able to quickly create all sorts of forms for clients - from basic contact forms, to catering order forms, to employment applications. This helps streamline my clients' businesses.

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JL

Jason L

December 14, 2021 Source: G2.com
"I love using Gravity Forms for my WordPress sites"
What do you like best about Gravity Forms?

I like how user-friendly Gravity Forms are. There are other form plugins but to be honest they are annoying to set up. With Gravity Forms, I find it an easy and quick process to set up many forms. I also like the various features that you can add to your forms. The PayPal option for example has been very useful when setting up forms that require a payment.

What do you dislike about Gravity Forms?

The only thing I do not like is that I have not found a way to make forms two columns. Sometimes the forms are long and do not match the general look of the website I am designing. Being able to customize the look of the forms would be awesome.

Recommendations to others considering Gravity Forms:

Make sure you look at all the plugins available. There might be many things you do not realize that Gravity Forms can do for you.

What problems is Gravity Forms solving and how is that benefiting you?

The major problem that using Gravity Forms has solved is being able to have different kinds of forms on one site. Some of my clients need forms for different uses. They may want a general contact form but also a form set up for appointments. Being able to create different forms in an easy way makes my job designing their site easier.

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AN

Alessandro N

December 8, 2021 Source: G2.com
"The best plugin in wordpress. Gravity forms changes my way of work, the qay I create the strategy"
What do you like best about Gravity Forms?

The easy way to connect the IIIrd part softwares. Make marketing automation it's very simple, no matter what service I will chose, works vey well with active campaigne, mailchimp and similar

What do you dislike about Gravity Forms?

the graphic interface for creating new modules is not so user friendly, i don't like the way to create products, it's very difficoult to insert images of products, and finally I don't like that there is no way to create conversational form

Recommendations to others considering Gravity Forms:

Sometimes you may have problems, specially if you'll use oxygen builder theme. So if you decide to buy it be prepared to use some of the good old "code". better to opt for a single license for the first year, it takes some practice, the tool can be a bit difficult to understand and does not have as many graphic effects as one would expect. So take your time, study the software, and then take your time to buy the LTD. Take a look at the tutorials on youtube, they could make you understand if this software is for you. If you need a simple contact form, forget about gravity forms ... you will spend money unnecessarily. Choose this software only if you are serious about playing on the web!

What problems is Gravity Forms solving and how is that benefiting you?

I reduced the lead management time. Optimizing the flow of information left time to focus on other important aspects of web marketing. Now people in my clients' office are able to write an email based on tags or group of interest

Read more

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