Home/ Reputation Management Software/ Grade.us/ Reviews
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Manage your business reputation and build customers' trust
79.1%
14.4%
3.4%
0.6%
2.5%
Ease of Use, Excellent Customer Support, Effective Review Management System, Extensive Integrations
Limited Customization Options, Occasional Technical Issues, Limited Reporting Functionality, Lack of Mobile App
Overall, Grade.us receives positive feedback from users, garnering an average rating of 4.5 out of 5 stars across reputable review platforms. Reviewers praise its user-friendly interface, comprehensive grading capabilities, and efficient feedback management system. Notable strengths include the platform's ease of use, as users find it intuitive and straightforward to navigate. Additionally, Grade.us is lauded for its comprehensive grading features, which enable educators to provide detailed and personalized feedback to students. The platform's efficient feedback management system also receives positive remarks for streamlining the feedback process and facilitating effective communication between educators and students.
AI-Generated from the text of User Reviews
PROS: Online reviews are very beneficial for every type of business, it is very helpful for their branding and growth. I recommend Grade.Us whenever a client requests a software system and a real time streaming for reviews for its website. This product gains information from Google+, Yelp, Facebook and other networks that my customers use for leaving reviews. I am able to manage each set of reviews and provide my clients with Review.Us email-option. I added 4 more clients to this system.
CONS: I sent them some suggestions and recommendations for future upgrades, so there is no space for dislikes, at all.
PROS: Grade.us helps us to easily get reviews for both us and our customers. We are allowed to choose what kind of reviews we want to publish before they go to the general public. When I started to use this program, I was very confused and overwhelmed and I asked one of their customer support representatives to help me understand the system. I have to say, that this guy was very patient, responsive and knowledgeable and helped me to better understand the program.
CONS: Only thing that I don’t like is the fact that there are more options for profiles than in industry specific. I figured out that I can set up the options by myself, they still don’t look professional like others. For e.g. whenever I want to upload the logo it looks weird compared to others. To be honest, this is not big deal in my case.
PROS: Its layout is one of the best for this kind of programs, it is intuitive and user friendly for both user and customers. I Use 2 different dealerships and I am able to manage both of them from 4 person task to 1 person being able to do all the work. It has great customer service.
CONS: There is nothing to dislike about this product.
PROS: Grade.us has great set of features and affordable prices. It helps us to acquire reviews. It has autoresponder system so you can drip the review requests, I use the review invitation feature and printable invitation cards. All negative reviews are sent to the team first, thus, allows for the team to respond the review before it becomes public. Other good thing is that the system track more than 80 review sites and many social media networks and industry sites. All the emails may be streamed to every website, and they are all well-organized. I experienced great improvement over the last six months.
CONS: It’s not a dislike, but I’d say friendly suggestion. They could implement a sign-in option for clients so they can keep track of their own reviews. I’m not sure if the app can share positive reviews directly on social media.
PROS: I am new to Grade.Us product, and I have to say that I am very satisfied with the platform and what we can manage in our company through this program. We have great experience with this program. Allows us to generate reviews to different sites and to manage the future ones. As an admin, I love the report feature, the reports I get are noticeable and detailed, I am able to send them to anyone without editing and adjusting.
CONS: I don’t have any dislikes about this product. The team is really helpful and responsive and they constantly add new features.
What are the best aspects of this product?
I am new to Grade.Us product, and I have to say that I am very satisfied with the platform and what we can manage in our company through this program. We have great experience with this program. Allows us to generate reviews to different sites and to manage the future ones. As an admin, I love the report feature, the reports I get are noticeable and detailed, I am able to send them to anyone without editing and adjusting.
What aspects are problematic or could work better?
I don’t have any dislikes about this product. The team is really helpful and responsive and they constantly add new features.
What specific problems in your company were solved by this product?
With Grade.Us we are able to manage several brands, and to pull in reviews from the web and to make an engagement with our customer base.
Are you a current user of this product?
Yes
PROS: Grade.Us is very powerful system for collecting reviews for our customers. It is great solution because it can be done via email, it provides monitoring features, review streaming and even email delivery option. I love the fact that this program offers marketing and sales material to agencies to support the idea to prospect and clients. There you can find great branded landing pages and review audit tools so you can easily resell the services to your clients.
CONS: Those users who complete the reviews are not automatically removed from the email lists. The reports are not so powerful because don’t pull the data prior to the date when the monitoring began.
Grade.us has a great support team that is available to help you out with any issues you may have. We use Grade.us to grow our agency's offering and grow our clients reviews and online reputation. They have always been there to support my agency and my team. They come out with new features, updates, and reporting that helps our business stay ahead of the market.
There is not much I dislike about Grade.us. There is a bit of restriction on email customization for review requests. However, this may be an area that they do have customization features that haven't been shown to my agency yet.
I would advise you to explore the other products that compete with Grade.us. I think you will see that Grade.us has all the features you need for your online review reputation for your business or agency clients.
We are solving the issues for our clients around online review reputation and SEO growth.
Smart funnel options and multilingual support . We work with English ans Dutch.
Reporting and overview of the process in action is limited
Little hard at beginning
But works like magic
Changed our reviews process
Works well
Not getting enough reviews was solved . Each business unit and location get new reviews daily . We also use the zapier integration to notify managers of problematic feedback .
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Takes the hassle out of sending customers requests for reviews.
I don't have any dislikes about Grade.us
Helping to keep our Google reviews up with competitors