GoSquared Reviews

GoSquareds layout is extremely user friendly and I love that about the product! I have been thru so many other Software products and by far have yet to come across one that has benefited me as much as go Squared has!

It's not the best product when it comes time to dealing with there customer service center but the great thing about the software is that it is so very simple to use that you don't really have to deal with there customer service side of things!

I would definitely recommend this software!

I can honestly say GoSquared is topnotch for me when it comes to Softwares for Business purposes. GoSquared has helped me out tremendously when it comes to how I communicate with or interact with my customers. Before using GoSquared I had a problem with communicating with customers, as to now since after using this software, engaging with customers is now simple.

Without gosquared, we wouldnt know how our clients are utilizing our site (or we'd need to spend $$$ on creating following). This understanding has been priceless. Furthermore, we at last observed a Live Chat that really works - and has live making an interpretation of accessible to assist with our global clients to tackle their issues continuously. We're ready to see what component they're utilizing, assuming they experienced a mistake and furthermore answer to them when we're not at our work areas with the iphone application reconciliation.

I've become fixated on survey it on different occasions 60 minutes. Stand by, is that something awful though. I would suggest if it could became little moretime saver.

We're ready to speak with our clients continuously in their language - giving remarkable client administrations is essential to us, regardless of anything language our clients talk! Likewise being able to see what elements they're utilizing assists us with working on our item and settle on better choices on the most proficient method to develop our highlights.

The ability to create custom smart groups as this allows me to segment my customer groups.

I would love if GS created useful reports, rather than having to export the data to Microsoft Excel.

The ability to examine trends amongst my user groups

Without gosquared, we wouldnt know how our users are using our site (or we'd have to spend $$$ on developing tracking). This insight has been invaluable. Plus, we finally found a Live Chat that actually works -and has live translating available to help with our international customers to solve their issues in real time. We're able to see what feature they're using, if they encountered an error and also reply to them when we're not at our desks with the iphone app integration.

I've become obsessed about viewing it multiple times an hour. Wait, is that a bad thing tho?? ;)

We're able to communicate with our users in real time in their language - providing exceptional customer services is important to us, no matter what language our users speak! Also having the ability to see what features they're using helps us improve our product and make better decisions on how to grow our features.

The UX and customer support is super cool. We've been using GS for 6-7 years now and for several products. We love Live chat, Trends, and real-time user movement.

Nothing to dislike in GS that's a huge red flag

The biggest benefit has been understanding how our users move through our website pages when they leave and having the ability to immediately send them a message.

GoSquared is complete. Really, from analytics to engagement. And when it comes to engagement we have a lot of features to help us such as live chat, broadcasting, automated messages based on triggers and behaviors and more. It is an all-in-one solution, a one-stop shop for digital entrepreneurs to scale and support their business. The interface is awesome and the support is suuuuper awesome. The time to integrate is low since their documentation is concise and clean.

The ability to build your own dashboard inside the tool. But recently they launched an integration with Google Data Studio which fix somehow this issue.

Customer relationship, Sales, Growth marketing tactics, Support, and Customer Onboarding are the main problems we are tackling with GoSquared.

Our order system for custom shoes can be a bit complicated so users who are not used to tech, so having the ability to answer their questions directly from the page is awesome

I wish there were some more reports available for the Analytics, like landing pages ect.

If you're looking for a good way to communicate with customers while they are shopping this is it

As I said before, it helps us convert sales we may have lost because users, were'nt sure what to do next

The platform is easy to set up and use. The team has always gone over and above to help us set up whatever we need and are very responsive

Nothing comes to mind here about dislikes

Understanding which events (pages) our members are looking at.

Finding customers with specific interests.

The main features of GoSquared include email marketing, lead scoring, internal chat integration, segmentation and many more. It is web/cloud based and can be installed on Mac. It can be linked easily to your own website and can be used to send selective emails. It is an easy CRM system that builds customer relationship. It gives reports about customers on email and gives more details too.The interface is simple and efficient to use. The starting price is 29$ per month and it also offers a free trial. It contains a free version though with limited features. The support service is friendly and super nice as they provide solutions to your questions instantly.

GoSquared works better for small to medium sized business but not for large sized enterprises. There needs to be an option where it can link to database. The price can be a disadvantage for some people as it is quite expensive. The mobile application doesn't work as well as the desktop version so it needs improvements. There are overall few minor issues present here and there.

GoSquared is an incredible software that makes work easier and due to its large number of advantages. The dashboards look amazing and are better from other softwares. It offers a wide range of functions and makes tracking data easy. The interface is customizeable according to your needs and requirements.

It is a great tool that helps in making a good communication between your clients and your company. Gives you a better understanding about the comapny's agenda and its motives as well their products that helps in making the sales better and business to flourish.

I like this tool a lot so I have not found any issues with it as well.

The best part is that its installation is very easy and straightforward. Its features are understandable which makes it accessible for every one. thus it is user-friendly as it has got reach for everybody and it helps you work fast its speed is good. A must try for everyone to get to know its amazing features

I love the fact how it provides the live chat. This makes it available for your every time you got any issue and helps you in solving the issue easily. Plus it is great in increasing the productivity of the business and making good marketing in a better way.