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Google Tag Manager Reviews

User Rating

4.4/5 (Based on 1,359 Ratings)

Rating Distribution

  • Excellent

    48.1%
  • Very Good

    45.8%
  • Average

    4.9%
  • Poor

    1.3%
  • Terrible

    0.1%

User Sentiments

Easy Tag Implementation, Centralized Tag Management, Improved Website Speed, Extensive Integrations

Steep Learning Curve, Limited Support, Complex Tag Setup for Advanced Use Cases, Occasional UI/UX Issues

Do You Use Google Tag Manager?

Write a Review

Review Summary

Both TrustRadius and G2 reviewers praise Google Tag Manager for its user-friendly interface, ease of implementation, and comprehensive features. Reviewers also highlight the helpfulness of Google's customer support and the extensive documentation available. However, some reviewers mention the complexity of the tool and the need for technical expertise to fully utilize its capabilities. Additionally, there have been occasional concerns about the reliability of the tool and minor bugs that can sometimes arise.

Pros

  • Easy to use and implement, even for beginners.
  • Powerful and flexible, with a wide range of features and integrations.
  • Offers comprehensive tracking and reporting capabilities.
  • Can help improve website performance and user engagement.

Cons

  • May require some technical expertise to set up and manage.
  • Can be overwhelming for users who are new to tag management.
  • Potential for errors if tags are not implemented correctly.
  • Can slow down website performance if not properly configured.

AI-Generated from the text of User Reviews

Reviews
SR

Sohit R

January 5, 2024 Source: G2.com
"Great tool to manage websites script data!!"
What do you like best about Google Tag Manager?

We can manage all over websites tags and script data at a single place.

What do you dislike about Google Tag Manager?

There is nothing to be dislike about this tool

What problems is Google Tag Manager solving and how is that benefiting you?

I can manage all my script data at a single place which save lot of my time in changing tags or script data.

Read more
MS

Mansi S

January 4, 2024 Source: G2.com
"A wonderful journey still going on with GTM!"
What do you like best about Google Tag Manager?

My experience with GTM has always been so learnful and amazing since i started working on this tool. At start, its a bit difficult to understand the definations of tags, triggers, variables and datalayer but got my hands on it after 3 to 4 months of working on GTM. Currently it is one of my favourite tools i have ever known. Without any cost, it provides amazing functionality with ease of working , integration and management.

Implementing GTM is also pretty easy.

I almost use it daily as we are a startup ecommerce website many changes happens and we configure the new events via GTM

What do you dislike about Google Tag Manager?

One thing i dislike is that there is no support service for the tool if somenone is stuck at some issues or problems.

What problems is Google Tag Manager solving and how is that benefiting you?

Our organization has purchased a lot of third party tools. GTM helps us integrate all the tools via itself. It helps to optimize the load time of our website mostly. We are sending events of website to GA4, Google Ads, RTB House, Webengage and other tools as well for further marketing purpose.

Read more
DT

Douglas T

December 21, 2023 Source: G2.com
"Its a fast and organize way to run my scripts of marketing"
What do you like best about Google Tag Manager?

The versios and debug view are great options

What do you dislike about Google Tag Manager?

Its slow and its not UI/UX optimized, this make you click in every corner of the window, take more time

What problems is Google Tag Manager solving and how is that benefiting you?

Find the sources of the traffic

Read more
KM

Krish M

December 5, 2023 Source: G2.com
"Quick , efficient and easy to understand and implement"
What do you like best about Google Tag Manager?

It has universal and small code for integration of other tools with the site which helps in improving the page load time of the same.

Event tags can be created easily and quiclky which can help us start tracking the site within no time.

What do you dislike about Google Tag Manager?

Sometimes it becomes difficult for a person to create tags who dosen't know Java Script

What problems is Google Tag Manager solving and how is that benefiting you?

The business problem in our organisation was to track various customer events which in turn would help in understanding the customer journey and improving it.

Read more
AU

Anonymous User

December 1, 2023 Source: G2.com
"Perfect for website analytics and marketing"
What do you like best about Google Tag Manager?

Easy to deploy custom tags without the need to edit code.

What do you dislike about Google Tag Manager?

Sometimes it can be hard to organize certain elements.

What problems is Google Tag Manager solving and how is that benefiting you?

Remarketing and creating audiences based on visitors interactions with a website.

Read more
NE

Natalia E

November 21, 2023 Source: G2.com
"Great way to trigger actions on website"
What do you like best about Google Tag Manager?

Google Tag Manager has helped me to trigger accurately sales and every action my users do on the websites I work with. It's easy to integrate and the implementation can be done within a day

What do you dislike about Google Tag Manager?

It takes time to understand and make it work correctly

What problems is Google Tag Manager solving and how is that benefiting you?

Triggering sales and data from user actions on the website I manage

Read more
RK

Rupesh K

November 7, 2023 Source: G2.com
"Best tool to store marketing tag without changing in website code"
What do you like best about Google Tag Manager?

No need to wait for developer to make changes in website code as a marketer we can install, manage and store marketing tag in GTM.

What do you dislike about Google Tag Manager?

It is totally free and there is nothing to deslike

What problems is Google Tag Manager solving and how is that benefiting you?

To mark our conversion tag we have use google tag manager with a conversion linker tag as at the time we were not in a place to make changes on website code.

Read more
SG

Shikher G

November 7, 2023 Source: G2.com
"Great product for Tracking."
What do you like best about Google Tag Manager?

GTM is best for tracking thank you pages, email and phone clicks, I mostly used GTM for checking conversion on my website. Easy user interface and easily integrate with one code. we can also integrate other google products with GTM like - Google analytics 4 and Google search console.

What do you dislike about Google Tag Manager?

There is no downside of GTM, Working flawless without any flaws.

What problems is Google Tag Manager solving and how is that benefiting you?

We used Google tag manager for tracking user behaviour, thereby it increases the conversion.

Read more
RM

Ravi Dutt M

October 26, 2023 Source: G2.com
"Good for Non-coders"
What do you like best about Google Tag Manager?

Easy Implementation.

Easy to check the implemented tag with tag assistant.

What do you dislike about Google Tag Manager?

Need native intergration with more ad network. Should have a detailed tutorial/documents.

What problems is Google Tag Manager solving and how is that benefiting you?

Helping in easily implementing tag and trigger without any need of hardcode.

Read more
SP

Sooryaprabhath P

September 22, 2023 Source: G2.com
"No code event and tag creator."
What do you like best about Google Tag Manager?

Google Tag Manager is best because simply from Google Analytics measurement ID will connect to Google Tag Manager and a small script that will gather so much information for tracking events is a big thing.

What do you dislike about Google Tag Manager?

Sometimes previewing the tags will take a little while to reflect the changes this is the one thing that I dislike.

What problems is Google Tag Manager solving and how is that benefiting you?

Google Tag Manager solved a big problem of code-level implementation. Simply implementing Google Analytics ID to GTM will make implementation so easy and creating and changing tags and triggers are also simple the best part is preview mode I love it.

Read more

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