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GoodAccess Reviews

User Rating

4.9/5 (Based on 86 Ratings)

Rating Distribution

  • Excellent

    89.5%
  • Very Good

    8.1%
  • Average

    1.2%
  • Poor

    1.2%
  • Terrible

    0%

User Sentiments

Ease of use, Reliable performance, Strong security, Excellent customer support

High pricing for large teams, Occasional connectivity issues, Limited availability of dedicated servers in certain regions, Lack of a live chat support option

Do You Use GoodAccess?

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Review Summary

Good Access Team VPN garners positive reviews for its user-friendly interface, quick setup, and reliable performance, particularly praised by users for its seamless integration into remote and hybrid work environments. While users appreciate the extensive gateway locations and dedicated customer support, some express concern regarding the pricing structure, which can become costly for larger teams. Good Access's compatibility across operating systems and its dedicated IP address feature are frequently highlighted as significant advantages.

Pros

  • Easy setup and administration for users and IT.
  • Reliable VPN solution with diverse connection options.
  • Offers a static IP address for secure remote access.

Cons

  • Pricing can become expensive for larger teams.
  • Limited support hours for technical assistance.
  • Limited IP location options compared to competitors.

AI-Generated from the text of User Reviews

Reviews
SB

Sven B

December 27, 2023 Source: G2.com
"Efficient and User-Friendly VPN Solution with Enhanced Security Features"
What do you like best about GoodAccess?

What I appreciate most about GoodAccess is its remarkably user-friendly interface, making it easy to manage VPN settings and user access. The feature of assigning a single IP address to multiple clients streamlines our operations and enhances the overall efficiency of managing our network infrastructure. Moreover, the built-in threat blocking capabilities provide an additional layer of security, ensuring that our critical systems and web applications are safeguarded against potential threats. This combination of ease of use, functionality, and robust security measures makes GoodAccess an outstanding choice for our company's needs.

What do you dislike about GoodAccess?

Nothing at all, we use GoodAccess over 3 years now and we had only one short interruption of service, which was quickly resovled.

What problems is GoodAccess solving and how is that benefiting you?

GoodAccess effectively addresses our need for secure, simplified access to critical network infrastructure and web applications. By enabling us to assign a single IP address to all clients, it streamlines our access management, reducing the complexity and time involved in network administration. This unified approach not only enhances operational efficiency but also ensures consistency in access control. Additionally, the advanced threat blocking observed in our dashboard indicates proactive security measures, which instills confidence in the system's ability to protect our sensitive data and resources. These benefits collectively translate into a more secure, efficient, and manageable network environment, crucial for our company's smooth and secure operations.

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IR

Itai R

December 22, 2023 Source: G2.com
"Recommended VPN service *****"
What do you like best about GoodAccess?

1. Available support 24/7 - GoodAccess provide online and email support that answers almost immediately and answer/solve questions promptly

2. Hardly no interference or downtime - In the 2+ years we have been using GoodAccess the service was unavailable only once

What do you dislike about GoodAccess?

Using mostly the app, the info of the site is not available. it might be useful to add a link to enter the site or to represent data like who connected right on the app.

What problems is GoodAccess solving and how is that benefiting you?

We can access Our ESP using a dedicated UK ip which we get from GoodAcess, and we need the connection stable and around the clock. GoodAccess provides a very stable VPN with excellent support

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Sk

Stephen k

December 15, 2023 Source: G2.com
"goodaccess is a userfriendly and easy to use vpn"
What do you like best about GoodAccess?

small package for small teams (they have a 5 team package which is very useful if oyur team is samll and odnt want to buy a 10 or larger package)

Supports azure ad sso which is useful fo rour security as we only needed our users ot be abel to login into the vpn

Agent is mostly satble and works well. no issues with users companining they cant connect

they were our first consideration andnever looked back

What do you dislike about GoodAccess?

limited chat hours for techjinaol support

only 8-5 cet mon to fri is available

What problems is GoodAccess solving and how is that benefiting you?

we needed as staic vpn when we initally enroled anfd this has helped improve our security accros our oother services

the connection is also very good ewhen we are connected ot their vpn

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AO

Andreas O

September 26, 2023 Source: G2.com
"Good VPN for global teams"
What do you like best about GoodAccess?

Easy to use administration. Easy to implement.

What do you dislike about GoodAccess?

The price tier is not suitable for small teams.

What problems is GoodAccess solving and how is that benefiting you?

Through GoodAccess we a have a safe remote work solution working from everywhere.

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NR

Nick R

August 28, 2023 Source: G2.com
"Good VPN for remote teams and shared static IP address"
What do you like best about GoodAccess?

Static IP address shared by a single teams

Multiple gateways per team

Access control features

Stability and speed

What do you dislike about GoodAccess?

You can only add new users in blocks of 5 users, this leads to unused licenses and unnecessary costs

What problems is GoodAccess solving and how is that benefiting you?

Providing secure access to cloud environments for our remote teams with good access control for specific team members. Centralised team management makes it easy to administer new or departing users. Ability to have different products per team allows us to have different teams at different price points.

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JB

Joana B

August 28, 2023 Source: G2.com
"Get Static IP for your international team, with a reliable connection."
What do you like best about GoodAccess?

Definitely useful for a remote team like us, located in different countries. I am based in Argentina, and there is a client from our agency that usually blocks IPs from countries outside the US. I had tried 3 different VPNs and I couldn't access with any of them. Until I tried GoodAccess, and it worked out smoothly.

Also, its stability is what stands out the most - I've been able to maintain a consistent and strong connection, making remote work smooth, unlike other VPNs that I have tried in the past. The interface is user-friendly and easy to navigate.

What do you dislike about GoodAccess?

So far, it's all positive and no negatives, which is quite a feat for any VPN service in my book. Some say the price is a bit high. But I think the price is reasonable because it allows your international team to use the same Static IP.

What problems is GoodAccess solving and how is that benefiting you?

We are a remote team located in different countries. Working with GoodAccess has made our work more accessible and more efficient than other services we have tried.

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HL

Hal L

August 15, 2023 Source: G2.com
"Should be called Great Access!"
What do you like best about GoodAccess?

GoodAccess is the only VPN provider that allowed the flexibility we needed to connect our equipment for site to site VPN. All other options focused on individual users wanting to get around geographic restrictions or browse the Internet. Our use case was different and GoodAccess was the best option for us.

What do you dislike about GoodAccess?

Pricing has increased somewhat lately, but this is recognized as the reality of inflationary pressures ad they are still quite competitively priced in the market

What problems is GoodAccess solving and how is that benefiting you?

We needed a way to connected hundres of remote site networks for audio/video streaminig and video conferencing. Every remote site used different ISP and would not provide static IP addresses or other consistent ways to create a site to site tunnel. Using the good access VPN service makes it easy for us to consistently and reliably and securely connect all of the sites over the Internet. The VPN gateway is fast and reliable and located in our coutry for minimal latency.

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JH

JACOB H

August 10, 2023 Source: G2.com
"Amazing Program!"
What do you like best about GoodAccess?

It is simple to use. No bugs and works natively in Mac with no issues. My team across the world uses it with no issue.

What do you dislike about GoodAccess?

The only feature I would like is the ability to toggle between different VPN locations as part of the service.

What problems is GoodAccess solving and how is that benefiting you?

It is helping our foreign staff access US only resources. We were not able to access certain job boards restricted to US IP Addresses.

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MO

Marco O

August 9, 2023 Source: G2.com
"Very Good Static VPN"
What do you like best about GoodAccess?

Good Access is super easy to get started and offers very good protection for the entire team. Getting a static VPN isn't something all providers offer and GoodAccess were able to accommodate this at a very good price point. We switched from NordVPN for these reasons.

What do you dislike about GoodAccess?

It can sometimes be a little heavy on memory use.

What problems is GoodAccess solving and how is that benefiting you?

It enables us to have a secure connection to all of our services and enables protection for our teams that work remotely at multiple sites or from home. It is easy to set up and has great customer service.

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BE

Brandy E

August 8, 2023 Source: G2.com
"GoodAccess Keeps our Company Connected"
What do you like best about GoodAccess?

It has allowed us to reliably connect to our server host using a single IP point of access from the country where our servers are hosted. This allows for organized and secure access and saves us money with less up front configuration of different devices in different locations connecting. When our needs have changed customer support has been great explaining our options and meeting our needs.

What do you dislike about GoodAccess?

For our needs the service we get from GoodAccess is perfect, I can't think of how it could be easier than 1 click access to our private IP Address. The few times I have needed support it has been provided extremely fast.

What problems is GoodAccess solving and how is that benefiting you?

Along with a VPN we require a static IP to access our servers which host our applications. This allows our software developers to have ease of access as well as users in our organization. Our applications are used for Project Management for major construction projects right down to Fabrication shops.

Security is obviously of utmost importance as is reliability and we get that with GoodAccess. It is literally one click and we are connected and able to run our software regardless of location our users may be in.

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