GoFrugal POS Software Reviews

User Rating

4.4/5 (Based on 191 Ratings)

Rating Distribution

Excellent
64.4%
Very Good
22.5%
Average
5.2%
Poor
2.1%
Terrible
5.8%

User Sentiments

Excellent Customer Support, User-Friendly Interface, Comprehensive Features, Reliable Inventory Management

Unresponsive Support Team, Software Bugs, Inadequate Training, Mobile App Issues

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Review Summary

Overall, users praise GoFrugal for its user-friendly interface, ease of use, comprehensive features, and excellent customer support. Many reviewers highlight its effectiveness in managing inventory, billing, and customer data, making it an ideal choice for retail businesses. Additionally, users appreciate its cost-effectiveness, with many noting its affordability compared to competing solutions. However, some users mention occasional technical glitches and limited reporting capabilities as areas for improvement. Overall, GoFrugal's strengths lie in its user-friendly design, comprehensive features, and affordability, making it a popular choice among retail businesses.

Pros

Easy to use interface that's ideal for small businesses.
Affordable pricing plans tailored to different business needs.
Wide range of features to manage inventory, sales, and customers.
Reliable customer support available through multiple channels.

Cons

Reporting and analytics features could be more comprehensive.
Limited customization options compared to some competing solutions.
Occasional technical issues and glitches reported by users.
May not be suitable for businesses with complex inventory or sales needs.

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Reviews

Ahir Ahir

March 18, 2024 Source: Trustpilot.com

I am using gofrugal

I am using gofrugal
I am using gofrugal, It's very useful for supermarket business. It is very user friendly. I am satisfied with that.

Udayan Goswami

June 7, 2021 Source: Trustpilot.com

This is a quality software where we…

This is a quality software where we retailer can get all type of updates and facilities.

Sant Khan

February 26, 2021 Source: Trustpilot.com

this is carefive supermarket abudahbi…

this is carefive supermarket abudahbi UAE as its known im with gofrogal from three year .some as i said before in recommending gofrogal still i say same thing but in UAE they have very poor service that y i really can not tell my other ppl about to go for this software becose they cant give any kind of help they dont have any location in UAE wats ppl first ask about may they have one staff which naver keep in touch from years which uncountable which keeps me on every renewal time to change to another software .only we get online help which takes day to solve ur problem in online help in realy just happy from name of selvapriya which is well knowledge about to solve problems so my five stars r just for online and for selvapriya thanks

Valentine O

September 3, 2019 Source: G2.com

"Accurate inventory management."

What do you like best?

Simple and easy to use

It does fast and very accurate billing

Keeps very good inventory data.

What do you dislike?

It meets all our requirements and we haven't seen any disadvantages.

Recommendations to others considering the product:

Experience fast and flawless billing and accounting.