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GlobalVision Reviews

User Rating

4.4/5 (Based on 54 Ratings)

Rating Distribution

  • Excellent

    59.3%
  • Very Good

    25.9%
  • Average

    11.1%
  • Poor

    3.7%
  • Terrible

    0%

User Sentiments

Ease of Use, Excellent Customer Service, Improved Accuracy in Proofreading, Time-Saving

Occasional Software Glitches, Difficulties with Text Comparison Zoning, High Cost of Software, Occasional Inaccuracies in Detecting Differences

Do You Use GlobalVision?

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Review Summary

Global Vision users consistently praise the platform's user-friendliness, particularly its ease of use and navigation. They also highlight the exceptional customer service, with users consistently commending the responsiveness and helpfulness of the support team. While the web-based version has resolved previous accessibility issues, some users report occasional software crashes, particularly when dealing with large files. Additionally, some users have expressed concern regarding the software's inability to handle certain file formats or specific features, leading to limitations in their workflow.

Pros

  • Global Vision offers excellent customer service, consistently assisting with training and problem resolution.
  • The software is userfriendly and fast, making it easy to use even for individuals with limited computer literacy.
  • Global Vision is a valuable timesaver, allowing for accurate and efficient review of documents and artwork.

Cons

  • The webbased version requires a significant amount of data for large PDF files.
  • The software may identify false positives, requiring manual review of flagged discrepancies.
  • While improvements have been made, Global Vision still crashes occasionally when handling large documents.

AI-Generated from the text of User Reviews

Reviews
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Amy D

August 3, 2023 Source: G2.com
"GlobalVision - barcode grading"
What do you like best about GlobalVision?

GlobalVision is easy to use, user friendly and they have excellent customer service. They have consistently assisted me in training and problem resolution as needed.

What do you dislike about GlobalVision?

The downside was that it was only on one specific computer, but we switched to the web-based version which has resolved that issue so whether I am in the office, working from home or traveling, I can access the software and take care of the grading needs.

What problems is GlobalVision solving and how is that benefiting you?

We have to grade and check barcode readability for a large customer account of ours and that is what we use the software for.

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AU

Anonymous User

July 31, 2023 Source: G2.com
"GV program works perfect!"
What do you like best about GlobalVision?

It is fast, easy use, there is graet helpdesk

What do you dislike about GlobalVision?

for bigger pdf it is huge data consumption

What problems is GlobalVision solving and how is that benefiting you?

all mistakes in the artworks are easy to check

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TL

Tyler L

March 4, 2020 Source: G2.com
"Awesome piece of equipment. Great customer service and trouble shooting department."
What do you like best about GlobalVision?

Global Vision has helped our organization to find errors in nutritional facts that are hard to see by the naked eye. Global Vision has also been used to verify splices to prevent mixed copy.

What do you dislike about GlobalVision?

Bar code scanning on Global Vision is the least useful feature. Our company procedure requires a print out of the bar code being scanned that shows grade level and decode ability.

What problems is GlobalVision solving and how is that benefiting you?

Revisions changes and finishing mixed copy errors

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AU

Anonymous User

March 4, 2020 Source: G2.com
"Highly recommend this software"
What do you like best about GlobalVision?

The software took our company QC to a new higher level. Time is incredibly important in my position and the speed this program provides eases my mind and allows me to end my day feeling accomplished. The ease of use also makes completing my jobs easier when work starts to pile up. A busy day has become a breeze.

What do you dislike about GlobalVision?

I dislike the merged documents not being viewed in the center of the screen as they did in the first program I used. Leaning to the right makes comparing art difficult as I need to view it straight ahead and not from the side. The ability to zoom in and out is a little frustrating. When using the cursor to view another section of the image it will enlarge instead of move. This needs to be improved.

Recommendations to others considering GlobalVision:

The program is incredibly useful for Comparison work. It allows speed when time is of the essence. For those looking for a program which provides 100% accuracy in proofing easy functionality and is user friendly, this is the program for you. I would recommend viewing the site for more information concerning your needs.

What problems is GlobalVision solving and how is that benefiting you?

Global Vision has enabled me to do my job faster and more efficiently. We compare customer artwork to artwork corrected by our technicians. The programs allows quick and accurate comparison without having to do constants back and forth.

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AU

Anonymous User

March 4, 2020 Source: G2.com
"Fantastic company for graphic inspection products"
What do you like best about GlobalVision?

Flexibility, simplicity and the speed of applications. Additionally they're a great partner for prepress and packaging production industry

What do you dislike about GlobalVision?

Nothing, they're sharp, keen and success oriented - keep going

Recommendations to others considering GlobalVision:

Just go for it - It's a good team full of energy, able always to support and help.

What problems is GlobalVision solving and how is that benefiting you?

Graphic files and production processes inspection + text recognition

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VG

Veronica G

May 31, 2018 Source: G2.com
"Global Vision: Outstanding Service/Support/Product"
What do you like best about GlobalVision?

Quality of product, services, training.

What do you dislike about GlobalVision?

That we did not contact Global V sooner.

Recommendations to others considering GlobalVision:

I would recommend that future users take the time to find out about the full capabilities of what the system has to offer and take advantage of the great support and training provided by Global Vision.

What problems is GlobalVision solving and how is that benefiting you?

The solution provided to us by Global Vision has allowed us to have an integrated system that is technologically advanced and sophisticated allowing for fast analysis. At the same time, the system is extremely user friendly and the support and training provided by Global Vision made the transition process seamless. The biggest benefit to our facility is the reduction in the amount of processing and testing time (by at least a factor of 3) and the ability to receive competent and timely support when needed. Additionally, Global Vision was able to provide support and guidance during the qualification process which saved us a lot of time. Overall, the greatest benefit is being able to rely on a high-quality product that allows us to be more efficient.

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AU

Anonymous User

April 11, 2018 Source: G2.com
"Excellent Support Team"
What do you like best about GlobalVision?

Global Vision support is extremely responsive to ensuring customers receive everything they need to get the most out of their product. The training, support and communication is top tier. The response time is quick and they work to find resolutions that work for each scenario you throw at them. It's also nice that the sales contact continues to ensure the account is serviced. He knows the product and adapts presentations to the relevant components.

What do you dislike about GlobalVision?

The cost for this product is very high for software with a limited purpose, however, when you factor in the risk and cost of errors, it's understandable.

Recommendations to others considering GlobalVision:

Understand your needs and communicate them to GV so they can provide the best service for your needs.

What problems is GlobalVision solving and how is that benefiting you?

When working with complex copy docs in multiple languages, even time consuming projects become reasonable with GV. We have the assurance that we're providing our customers with a reliable quality check.

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LN

Lyndra N

December 8, 2017 Source: G2.com
"Global Vision has wonderful customer support!"
What do you like best about GlobalVision?

I really appreciated the WebEx format for technical support with Wade Alleyne of Global Vision. I’m not a novice with technology, but after reaching a point of frustration he “virtually” spent quite a bit of time with me and controlling my computer. With his expertise, he discovered that it wasn’t actually a mistake on my part! I just didn’t have enough memory to run the application. He stayed in the WebEx long enough for me to bring my superior into my office where he literally showed her how more memory and explained how an upgrade would not only make my work more efficient but would benefit our company. His recommendation was very effective. Thank you, Global Vision, for your great customer support… especially your outstanding support technician, Wade Alleyne!

What do you dislike about GlobalVision?

Occasionally, when I refresh to compare page two of a document the application will freeze up. If I restart the application and begin with comparing page two, then I don't have the problem anymore.

Recommendations to others considering GlobalVision:

Start with DocuProof.

What problems is GlobalVision solving and how is that benefiting you?

I compare and proofread art for on-package labeling for a major product line. ScanTVS helps me find mistakes that could be very costly if labels have already gone into production.

Read more
AU

Anonymous User

March 21, 2017 Source: G2.com
"Review of Global Vision products ArtProof and Docu-Proof"
What do you like best about GlobalVision?

With both ArtProof and Docu-Proof, we have increased our accuracy greatly and have found the time we spend proofreading to be a fraction of that we spent without them.

What do you dislike about GlobalVision?

We have had some features in ArtProof and Docu-Proof that we depended on that have been eliminated in recent upgrades. We understand that Global Vision is trying to accommodate various needs of many customers but the fact remains that we are paying the same fees for fewer features.

All that I wrote about above; the time saved and comfort level gained with these software's is true but do have to spend more time proofreading with the loss of certain features. We can adapt to the step backwards but perhaps our fee should reflect the loss of the features. I would be happy to explain in detail if desired.

Also, even though we have been constant customers for several years, There is a mix yearly concerning our user license that makes us lose time because we have to call the IT department to solve the problem. I would love the subscription renewal process to be more smooth.

What problems is GlobalVision solving and how is that benefiting you?

Docu-Proof has increased our accuracy immensely when comparing our customer's word documents and pdf's to the extended labels that we produce. This product has lowered mistakes and company losses greatly compared to when we read and compared the documents, which can be as many as a hundred pages, word for word.

ArtProof has also made the examination of customer art to what we produce easier, faster, and more accurate.

The time that these software's save us is very significant. Also, our level of comfort that our work is accurate has made us loyal costumers to Global Vision.

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GW

Greg W

March 7, 2017 Source: G2.com
"The Global Vision Scanner has been the best tool that we have purchased in the last 15 years."
What do you like best about GlobalVision?

The system inspects word for word and element for element. The use of the system has improved overall quality on the production floor and reduced complaints and returns from our customers.

What do you dislike about GlobalVision?

It does identify too many false positives that the checker must review.

Recommendations to others considering GlobalVision:

Absolutely Yes. We have 3 other plants that are pursuing or in the process of installing the scanner.

What problems is GlobalVision solving and how is that benefiting you?

We finished 2016 with only 80,000 bags returned by our customer. This was our best performance since the plant opened. Additionally, operators are not overlooking critical issues as they had in the past. This behavior change has reduced the number of discipline records issued by more than 50%. The scanner has also been key to reducing internal spoilage by 33%.

Moral in the department is higher than normal with regard to quality.

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