Gameball Reviews

Everything is laid out clearly, so I'm not overwhelmed by too much information all at once. As someone who isn’t a developer, I appreciated how the site breaks things down into easy-to-understand sections, explaining the benefits of loyalty programs, gamification, and referral systems. Setting things up didn’t require any coding knowledge, and the website guides you through the process step-by-step.

Our account manger, Ganna is extremely helpful and always available if there is any problem or inquiry

Although the website is mobile-friendly, there's no standalone mobile app for managing the loyalty program on the go. A dedicated mobile app would make it easier to manage things on the go.

Managing our

Very collaborative team, ready to find a solution for every problem and to enhance, develop and add additional features to fulfill customer's need.

Need to have more complex customer journeys so they can cover a big part of a CRM solution too

Help us to manage the loyalty database and campaigns using sophisticated features allowing us to reward our customers in multiple ways, introducing tiers and sync with our

.Time-to-market

Capabilities

Ease of use

Amazing customer support

I appreciate Gameball's user-friendly interface. The personalized rewards system adds an extra layer of motivation, keeping customers engaged and excited to progress. Additionally, the detailed analytics provide valuable insights. Also, Gameball excels at customer support.

The necessity of the full integration in order to be able to use all the features.

* Presonalized Experience for customers.

* Engaging customers by gamification their ordering process.

It's easy to integrate and use. Top notch support team and they take enough time to roll out frequent updates to fulfill any relevant product feedcback.

Platform is a bit geared towards certain business types (e-commerce) and needs more accomodation for subscription-based business types.

It makes the creation of loyalty program quite easy and customizable to the in-app actions of the product. It also saves considerable time in creating a custom product.

1- the adaptability of the platform to introduce custom gamification rules for the accumulation of points

2- the adaptability to customise challenges to tailor to specific use cases

3- customer support and development team responses

4- TLC, the loyalty circle, their community of growth and retention professionals who share their expertise and experience

They provide variety of features you can utilize with different goals and objectives that better serve the business.

Communication with the team is done through Email mainly and would be prefarable if Mobile is used as well for fast actions.

Loyalty Provider for our consumers

Outbound feature for notifications and email reachability and upselling.

The customer support one of the things that is really an important thing to us. Also, the number of features that's include is huge and benficial.

Maybe the one thing that I would say it which is the updating of the players, they could improve it more.

We have two main things that bring us to gameball which are

- We have a high traffic in our app

Gameball shines for me in its playful approach to customer engagement. Customizable gamification, diverse rewards, easy to use dashboard, easy to implement REST API, seperate test data view with seperate API key and powerful automation tools which create interactive experiences that feel rewarding for customers and drive them deeper into the brand. Add in helpful staff who is availble to discuss every use case of ours and Gameball becomes a potent weapon in any business's customer engagement arsenal.

Currently levels doesn't support level upgrade while profile creation, but using a way around using automation feature worked out and not all notifications are supported with REST API.

Gameball helps businesses create and manage gamified loyalty programs, send targeted notifications, and run referral programs. It is greatly benefiting us with user engagement and retention.

.May be the dynamics in the functions and features

Referral programme integration, I think it need to be more easy and no dependencies on OS device

We use it to solve the retentiion problem, but we still investigate some challenges internal