Friendbuy Reviews

First and foremost, the interface is intuitive and well-designed. Navigating through the platform is a breeze, and setting up a referral program was surprisingly simple. Friendbuy provides a range of customization options, allowing me to tailor the program to fit my brand seamlessly. One of the standout features of Friendbuy is its A/B testing capabilities. This allows me to experiment with different program variations and identify what resonates best with my audience. It's a game-changer for refining and improving the effectiveness of my referral initiatives.

While Friendbuy provides customization options, some users might find the level of customization they desire challenging to achieve. Depending on your specific branding and program requirements, you may encounter limitations in tailoring certain elements to your exact specifications.

Friendbuy is helping us acquire new customers and grow a larger loyal, trustworthy client base. We are seeing rapid growth and larger order values when people discover us from those they trust.

The UX/UI of the friendbuy site is so easy to use! We have really enjoyed the partnership with our rep as he makes understanding our data a breeze and offers actionable steps to take things up a notch.

I think a feature that would be beneficial would be a way for users to stack their discounts automatically when subscribers have multiple referrals and unless you use a loyalty program that is currently not applikcable.

Friendbuy allows us to see an overview of our most loyal customers and gives us insight into our VIP group.

I've had experiences with multiple Referral Programs in the past that have been implemented after lots of effort and then quickly abandoned due to how much manual effort was required for tracking and fulfilling rewards. What I like the most about Friendbuy is that it was so turnkey to implement including the versioning of creative assets to meet our brand guidelines and specific program needs, a dashboard for tracking performance, hands-off reward fulfillment, and a customer service portal for our agents to support customer inquiries all in one place.

I have no dislikes, any limitations we've run into have been on our side as it relates to some restrictions based on our specific e-commerce buy-flow and integrations.

Saved us months of trying to build a Referral Program from scratch and gives us a turnkey solution to offer a Referral Program and reward fulfillment for our advocates and referrals with little effort on our end.

The Friendbuy dashboard is the best platform dashboard I've ever seen. It is straight to the point, easy to navigate through, and is not overloaded with information. There are so many different integrations and the team is super easy to work with from setup, execution, and analysis.

So far no downsides! Looking forward to future platform updates and innovation.

Friendbuy helps us to ensure our RAF marketing is at the top of its game, in the easiest way possible and with amazing support.

Super easy to set up and manage. Easy to track monthly and daily success and their customer success team is one of the best I've worked with.

Nothing that I can think of. There are a few features that I'd like to have but are restricted to the higher tier. That's not a bad thing though..it's just a reason to upgrade.

It's a great tool for building out a referral and loyalty program. Not only that, but it's super easy to set up referral offers and track usage.

The direct support, bi-weekly meetings, ideas to leverage the platform optimally.

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Helps us get referrals from customers - while also offering them an incentive.

- Easy to use, intuitive platform

- Simple customer UX

- Seamless setup process

- Nothing! I have yet to encounter any features/aspects I do not like

- Helping to spread the word about our product to new customers

Friendbuy is a transparent, efficient, and best-in-class platform to evolve an authentic customer base. From integration to daily use, Friendbuy customer support has assisted whenever needed. Thank you for making our referral program dreams come true!

The downside of Friendbuy is that we've had some issues with our Klaviyo/ Friendbuy integration but this is in the process of getting fixed from the Friendbuy side.

Friendbuy has helped us evolve the already close-knit customer community we've created through word of mouth. Now, our digital channels have this opportunity to share their woom love with just a few clicks!

Best customer support team and implementation support we could've asked for when launching a referral program. They always take the time to answer questions and support wherever we may be stuck.

Nothing... truly, the platform is amazing and today is our launch day so the best is yet to come!

Increase new customer acquisition and reward our loyal advocates

The platform is great and the board to track the integration process is straightforward.

There's not much to say here. I didn't have any issues. Anton was extremely helpful!

We didn't have a referral program in our current site, so getting that added and having it work is great!