Freshstatus Reviews

User Rating

4.7/5 (Based on 367 Ratings)

Rating Distribution

Excellent
70.8%
Very Good
25.9%
Average
2.5%
Poor
0.5%
Terrible
0.3%

User Sentiments

Ease of Setup, Free Plan Features, Customizable Status Page, Intuitive User Interface

Limited Third-Party Integrations, Lack of SSL for Custom Domains, Limited Customization Options, Occasional Slow Status Updates

Do You Use Freshstatus?

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Review Summary

Overall, users appreciate Freshstatus for its user-friendly interface, ease of setup, and robust monitoring capabilities. They find it effective in keeping track of system performance and receiving timely notifications for any issues. Additionally, users value the reliable customer support and the ability to customize the platform to suit their specific needs. While some users mention occasional bugs or limitations, they generally view Freshstatus as a valuable tool for maintaining system uptime and ensuring a smooth user experience.

Pros

Userfriendly interface enables seamless issue tracking and resolution.
Robust reporting capabilities provide valuable insights for proactive problem management.
Integrates seamlessly with other Freshworks products, enhancing productivity.

Cons

Limited customization options may restrict the ability to tailor the platform to specific needs.
Occasional performance issues and glitches can disrupt the user experience.

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Reviews

Carlos B

November 30, 2023 Source: G2.com

"Great alternative to other paid services"

What do you like best about Freshstatus by Freshworks?

We use to have statuspal but it went paid completely, we now use the full suite of free freshworks services and will upgrade as soon as we grow.

What do you dislike about Freshstatus by Freshworks?

Nothing really, you guys offer a ton of good value to startups.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Monitoring our properties

Anonymous User

October 24, 2023 Source: G2.com

"Light and free status page by Freshworks."

What do you like best about Freshstatus by Freshworks?

The UI and responsiveness of the platform.

What do you dislike about Freshstatus by Freshworks?

I need a version in Portuguese Brazil but now is only in Englsh.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Visibility of enterprise digital services status.

Luc S

October 9, 2023 Source: G2.com

"great for status pages"

What do you like best about Freshstatus by Freshworks?

It is a Great system for

1.Great Status page

2.Great UI

What do you dislike about Freshstatus by Freshworks?

What is bad?

There is no payment option so you can do white labels

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Not to get tickets from people

Matthieu N

September 27, 2023 Source: G2.com

"So easy to deploy"

What do you like best about Freshstatus by Freshworks?

Freshstatus was so easy to configure and integrate into our application that we dispensed with any in-house development to display the status of our components.

What do you dislike about Freshstatus by Freshworks?

We've searched and searched, but so far nothing.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Freshstatus is the tip of the iceberg. Coupled with freshping and freshservices, we have succeeded in industrializing the monitoring and communication of incidents and maintenance to our users.

Anonymous User

September 4, 2023 Source: G2.com

"amaxing product"

What do you like best about Freshstatus by Freshworks?

i like that i cab let clients know whats up and down i also liek that i can keep stuff internally without people seeing it

What do you dislike about Freshstatus by Freshworks?

I dont like that it hard to use it on a mobile phone to update stuff

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

it hasnt yet solved anything but i did uodate a incident today for the fisrt time

Martin H

September 1, 2023 Source: G2.com

"Suitable as status indicator"

What do you like best about Freshstatus by Freshworks?

Indicate affected services

Integration with other services

What do you dislike about Freshstatus by Freshworks?

A little bit harder to understand for beginners

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Outages of systems, functional issues

Shamar G

August 25, 2023 Source: G2.com

"Status updates lets my merchants know whats up with our system"

What do you like best about Freshstatus by Freshworks?

I can share the insight status of our platform with our users

What do you dislike about Freshstatus by Freshworks?

I don't have any dislikes as yet, everything works well so far

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

My users sending multiple support tickets

Leigh W

July 31, 2023 Source: G2.com

"Very Good Serivce"

What do you like best about Freshstatus by Freshworks?

The fact it is free and can do so much! I love it

What do you dislike about Freshstatus by Freshworks?

Nothing yet. I am still testing it but so far so good

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

It is helping me keep track of websites

Anonymous User

July 11, 2023 Source: G2.com

"Very good"

What do you like best about Freshstatus by Freshworks?

A good way to share status updates with clients!!!

What do you dislike about Freshstatus by Freshworks?

No https to the domain, meaning that we get "not-safe"warning

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Letting clients know about maintenances and issues

Chris D

June 23, 2023 Source: G2.com

"Really easy to use and a simple way to communicate with customers"

What do you like best about Freshstatus by Freshworks?

You can see status clearly and there's flexibility to get the message you need to out to the masses. The best part is people can subscribe to updates so those that really care can be kept up-to-date.

What do you dislike about Freshstatus by Freshworks?

I don't have anything negative to say about it. Support has always been really responsive when I needed something.

What problems is Freshstatus by Freshworks solving and how is that benefiting you?

Communicating with customers when something is not performing properly. Communication is key to help people understand that an issue being experienced is acknowledged, being worked on and also when it's expected to be resolved. When something goes wrong, you need to communicate.

Freshstatus Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Freshstatus?

Review Summary

Pros

Cons

Carlos B

Anonymous User

Luc S

Matthieu N

Anonymous User

Martin H

Shamar G

Leigh W

Anonymous User

Chris D

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