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FreshMail Reviews

User Rating

4.2/5 (Based on 97 Ratings)

Rating Distribution

  • Excellent

    59.8%
  • Very Good

    24.7%
  • Average

    4.1%
  • Poor

    0%
  • Terrible

    11.3%

User Sentiments

Easy to Use Interface, Extensive Template Library, Excellent Customer Support, Comprehensive Analytics and Reporting

Email Deliverability Issues, Technical Glitches and Bugs, Inadequate Customer Service Response Times, Confusing Integration with Google Analytics

Do You Use FreshMail?

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Review Summary

FreshMail is generally well-received by users, earning praise for its user-friendly interface, comprehensive features, and reliable email deliverability. Customers appreciate its intuitive drag-and-drop email editor, customizable templates, and robust automation capabilities. The platform's analytics and reporting features are also lauded for providing valuable insights into campaign performance. However, some users have reported occasional technical glitches and limitations in certain functionalities. Additionally, the pricing structure may be a concern for some, particularly for businesses with tight budgets.

Pros

  • Userfriendly interface for easy campaign creation and management.
  • Effective email marketing automation tools to streamline campaigns.
  • Detailed analytics and reporting for datadriven insights.
  • Wide range of integrations with popular platforms for seamless workflow.

Cons

  • Limited customization options for email templates.
  • Occasional issues with email deliverability affecting campaign performance.
  • Lacks advanced features like A/B testing and multivariate testing.
  • Limited support for international languages and currencies.

AI-Generated from the text of User Reviews

Reviews
AS

Anuradha S

July 10, 2020 Source: G2.com
"Fastest and Secure FreshMail Software To Send Bulk Emails"
What do you like best about FreshMail?

FreshMail is fastest email software for business, After selecting email marketing tool for marketing our business increasing sales. All of the function work and we can design a beautiful template easily. If we go to design a email template from a designer and than create email campaign it will be costly for your business because lots of email template required. As a point of security FreshMail Tool is much better email tool from other.

What do you dislike about FreshMail?

No issue in using FreshMail services. We created lots of email campaign for clients and our business and find out FreshMail is one of the best email tool to make work easier compare to others.

Recommendations to others considering FreshMail:

We suggest FreshMail tool for other organization to build up a strong communication between clients and manage business promotion work easily . We should try at least trail version to test email campaign.

What problems is FreshMail solving and how is that benefiting you?

We should use best email marketing tool like FreshMail to generates business leads. If we did not justify business It will be useless our organization. First of all we should work on finding quality data, because with quality email data it will not useful for business. Work hard with FreshMail tool and Go head to right direction. By using it we can set multiple email campaign s and send bulk emails on selected data. It is based on one click, we can select time as well according to work.

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hf

helena f

October 7, 2019 Source: G2.com
"Email for everything"
What do you like best about FreshMail?

One of the characteristics of this email is that it will be integrated to your other programs like Fresmarketer and Fresh sales, it has design templates to make newsletters and marketing campaigns in a fresh and organized way, allowing me to send it to my current and potential customers in mass, budgets and quotes of advertisements, with elegant frames made with Fresh mail is great.

What do you dislike about FreshMail?

I have not had any problems with this platform so far everything has gone well

Recommendations to others considering FreshMail:

I recommend it to the professionals who are going to use it in an integrated way with Fresh marketer and Fresh Sales and their other products since in an integrated way it fulfills all the requirements to achieve the integration of the needs required for a good work of marketing and sales.

What problems is FreshMail solving and how is that benefiting you?

I use it to send newsletters and marketing campaigns with their respective costs and quotes to customers who want my company's marketing and advertising services, I track them with the tools offered by the platform, and I can constantly see and review how these emails arrive, increasing the level of communication between the parties.

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wp

walter p

September 23, 2019 Source: G2.com
"Create stunning emails with Freshmail"
What do you like best about FreshMail?

I like this email because its affiliation is free, it has a form creator, and a dozen pre-designed templates I have the freedom to edit them, customize them and send them without limits, real-time email tracking, Inbox Inspector and spam testing.

What do you dislike about FreshMail?

because it is free it has many limitations in terms of per-designed templates and email marketing functions.

Recommendations to others considering FreshMail:

I recommend Freshmail for its easy use, I recommend it for people who are entering with the sending of advertising and email marketing is very easy to use and manage.

What problems is FreshMail solving and how is that benefiting you?

I have used this platform to send newsletters of advertising campaigns to my team and clients of DDB company, use automatic tests A / B, explore more effective solutions by testing alternative subject lines, email content and template designs.

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jm

joseh m

September 1, 2019 Source: G2.com
"Easy to use email marketing tool."
What do you like best about FreshMail?

This software its fast, easy and cheap for every business solution. I think its one of the best platform to sending personalized newsletter.

What do you dislike about FreshMail?

Marketing automation features are not too advanced .so far have not experienced any other drawback thus recommending it best for use.

Recommendations to others considering FreshMail:

This is one of the best platform for sending personalized newsletter thus its fast, easy and cheap.

What problems is FreshMail solving and how is that benefiting you?

This software own agency that sends emails to all clients. This enables all emails display correctly on different devices, so we don't need to put much work into design.

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M

Maria

September 21, 2017 Source: Trustpilot.com
Great tool for SMEs
Great tool for SMEs! Free if you send less than 2k emails per month. Very easy to set up and vey intuitive to work with. A lot of good looking templates which look good across different screens.

Thumbs up for customer support! Very helpful.
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CL

Cassandra L

September 12, 2017 Source: G2.com
"Ideal tool for small business "
What do you like best about FreshMail?

If was looking for affordable email marketing solution for my company to easily integrate with WordPress. FreshMail made it really easy and there is as well multiple WP plugins to choose from to boost my list building efforts. They also have Zapier integrations available.

What do you dislike about FreshMail?

There is little wrong with it. However I wish they add more automation features. For now I got around it using zapier, but it took me quite some time to set up. Looking forward to even more direct integrations.

Recommendations to others considering FreshMail:

Simple email marketing app, easy to integrate with wordpress and google analytics and zapier.

What problems is FreshMail solving and how is that benefiting you?

I use emails to follow up my website visitors. With FreshMail I can do it using regular email newsletters and triggered emails. I recommend trying email marketing to anyone who has a digital presence!

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AU

Anonymous User

August 27, 2017 Source: G2.com
"My favourite newsletter tool!"
What do you like best about FreshMail?

I gave a free plan a go and I was surprised how easy to use the app is! I send monthly newsletters to my subscribers and with freshmail i can create and send my campaign in a few minutes.

What do you dislike about FreshMail?

A few time email editor froze and I couldn’t save my progress. There is autosave but I think it didn’t work this time. I was lucky because I saved a big part of my template in my library so I didn’t have to start all over.

What problems is FreshMail solving and how is that benefiting you?

I’m amazed how beautiful emails I can create in freshmail without hiring a graphic designer. I’m using email to send out newsletters and automated welcome messages after sign up.

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UR

User in Market Research

August 27, 2017 Source: G2.com
"My favourite newsletter tool!"
What do you like best?

I gave a free plan a go and I was surprised how easy to use the app is! I send monthly newsletters to my subscribers and with freshmail i can create and send my campaign in a few minutes.

What do you dislike?

A few time email editor froze and I couldn’t save my progress. There is autosave but I think it didn’t work this time. I was lucky because I saved a big part of my template in my library so I didn’t have to start all over.

What problems are you solving with the product? What benefits have you realized?

I’m amazed how beautiful emails I can create in freshmail without hiring a graphic designer. I’m using email to send out newsletters and automated welcome messages after sign up.

Read more
AB

Alinda B

August 24, 2017 Source: G2.com
"Fantastic email marketing app"
What do you like best about FreshMail?

I can easily segment my list and send personalized campaigns. Tracking and reports work smooth, very intuitive panel and impressive set of optimization tools: inbox tests and spam tests, A/B tests and more. I send a lot and it’s also very easy to open and edit previous campaigns from one place as well as checked and compare their results.

What do you dislike about FreshMail?

I have a big list and plenty of segments, sometimes I get lost with drop down menus, but after getting used to it, the most important part for me is that it works.

Recommendations to others considering FreshMail:

Try tests before you send your campaign, gives you a lot of information on how to optimize your email before you click send.

What problems is FreshMail solving and how is that benefiting you?

Selling via email, engaging and getting to know my customers. I use email marketing for profit.

Read more
S

Sebastian

August 24, 2017 Source: Trustpilot.com
I like automation with Google Analytics
I like automation with Google Analytics. When I discovered how easy it is to integrate everything (thanks to the guidelines they provide) I prepared a bunch of autoresponders to manage my communication with subscribers. The best one was a message that was sent to those who saw my price page.

Now everything works automatically and I can move on to other things.

What would I improve? I had to invest quite a bit of time to learn how to manage the integration so maybe this process could be a bit easier but as I said before they have a lot of information in guides so overall it’s a big plus for Freshmail.

I almost forgot to add that the best thing about FreshMail is their 24 hour support - I couldn’t believe how fast they got back to me when I sent a question!
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