Home/ Accounting Software/ Freshbooks/ Reviews
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Perfect for small businesses
56.5%
28.3%
5.5%
3.1%
6.6%
Ease of use, Intuitive Interface, Excellent Customer Support, Robust Reporting
Price Increases, Mobile App Issues, Lack of Integrations, Bank Syncing Issues
FreshBooks receives positive reviews for its ease of use and user-friendly interface, particularly for invoicing and time tracking. Users appreciate the intuitive design, professional-looking invoices, and the ability to accept payments online. However, some users report issues with the mobile app, bank reconciliation, and limitations in customization options. The pricing structure is also a point of contention, with some users finding it expensive for the features offered. Overall, FreshBooks is well-regarded for its straightforward functionality and effective billing solutions, making it a popular choice for freelancers and small businesses.
AI-Generated from the text of User Reviews
It was helpful to get us up and running with an online estimating/invoicing solution.
We outgrew it after a few years. That's all. Otherwise it was really a great system.
Like I said before, it gave us the opportunity to turn to the cloud for our accounting setup.
There are so many things I like about FreshBooks, it's difficult to say what I like best about it. If I had to narrow it down to one thing I would say it's their phenomenal support. Whenever I have a question, whether it be big or small, I love the fact that I can call a number and reach a real person quickly. Support is always friendly and knowledgable. They've helped me out of a jam more than a few times.
There is not much bad I can say about FreshBooks, however I think they could add a few more features that might make it more attractive to freelancers. I think it would be great to have a way that I could create payment buttons to put on my website.
FreshBooks is a solid choice. I highly recommend giving it a try in your business. I think it will meet or exceed the needs of most small businesses or freelance entrepreneurs. The ease of use and the support are the two biggest reasons I've stuck with them for so long.
FreshBooks has made tax time so much easier. I use it to import all of my banking information so it's a great way to keep track of all my spending. Then I categorize my spending into categories that are congruent with my expense categories that I use when I file my taxes. Anything that is a personal expense, not related to business, I put in a personal category. This helps me to keep running totals of all my business expenses and keeps them "separate" from personal expenses.
Easy to use
No learning curve
App for the phone is excellent (scanning receipts)
Creating invoices is simple
Tracking and sorting expenses is easy
Reporting function isn't as robust as Quickbooks BUT it is a quarter of the cost!
Invoicing to customers, expense tracking and revenue reporting. An overall financial management program.
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