Freightos Reviews

User Rating

4.6/5 (Based on 750 Ratings)

Rating Distribution

Excellent
85.3%
Very Good
4.8%
Average
1.1%
Poor
0.4%
Terrible
8.4%

User Sentiments

Easy to use platform, Competitive pricing, Excellent communication, Great customer service

Hidden fees, Inaccurate delivery estimates, Lack of support from Freightos in case of issues with forwarders, Shipment delays

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Review Summary

Reviews reveal that Freightos is generally well-received among users. Many appreciate its user-friendly interface, comprehensive features, and extensive carrier network, which facilitate smooth and efficient freight booking and management. However, some users have expressed concerns regarding occasional technical glitches, the steep learning curve for advanced features, and the need for improved customer support responsiveness. Overall, users find Freightos to be a reliable and valuable solution for their freight shipping needs.

Pros

Streamlined freight booking process, reducing manual tasks and errors.
Realtime visibility of shipment status, allowing businesses to track their cargo efficiently.
Extensive carrier network, providing access to a wide range of shipping options.

Cons

Occasional technical glitches or delays reported by some users.
Limited customization options for certain aspects of the platform.
Higher pricing compared to some competing freight management solutions.

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Reviews

max

November 24, 2024 Source: Trustpilot.com

Transparent and easy to use.

Date of experience: November 24, 2024

L S Larry

November 6, 2024 Source: Trustpilot.com

Really great experience

Really great experience. Outstanding communications. Honest pricing. Shipment was slightly overweight and they repriced it fairly. Super fast delivery. I’m impressed and will use again

max

November 4, 2024 Source: Trustpilot.com

Transparent

Transparent, easy, reasonable prices.

steve

October 30, 2024 Source: Trustpilot.com

Everything went smoothly and kept…

Everything went smoothly and kept update at every stage, as it has done every time i have used Freightos

JD

October 22, 2024 Source: Trustpilot.com

Great

Simple,easy to use and reasonable rates

Abdul Hussain

September 25, 2024 Source: Trustpilot.com

Great to work with

Great to work with, handled everything, always available if I had any concerns via chat, with real people on the other end. Delivery from China to my home went smoothly than expected

J.B. international Trade Ltd

September 22, 2024 Source: Trustpilot.com

Best of the best

Date of experience: September 22, 2024

contactkjbtradingllc.com

September 7, 2024 Source: Trustpilot.com

It was great

It was great. All transaction went very smooth. From booking up to delivery. Love it:

Nadir Guergour

September 1, 2024 Source: Trustpilot.com

Very professional

Very professional with regular update. I was very happy with the service

Tim

July 10, 2024 Source: Trustpilot.com

Service is very easy to use

Service is very easy to use. Fill out the forms attach necessary paperwork and Freightos does the rest.