Frame.io Reviews

User Rating

4.6/5 (Based on 60 Ratings)

Rating Distribution

Excellent
65%
Very Good
31.7%
Average
3.3%
Poor
0%
Terrible
0%

User Sentiments

Intuitive User Interface, Extensive Integrations, Seamless Collaboration, Timecode-Based Comments

Occasional Bugs and Glitches, Slow Loading Times, Confusing User Experience (Mobile App), Limited Storage Space

Do You Use Frame.io?

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Review Summary

Frame.io receives mixed reviews. Many users praise its ease of use for video review and collaboration, particularly its time-coded comments and integration with Adobe Premiere. Some find the user interface intuitive, while others find it confusing. However, significant complaints include fraudulent billing practices, constant bugs, slow loading times, and a high price point. While some users suggest exploring alternatives, others believe Frame.io remains the best option for video review and collaboration, despite its drawbacks.

Pros

Easy to use interface for clients to leave timestamps comments.
Great for remote collaboration on video projects with clients.
Integration with editing software like Premiere Pro speeds up workflow.

Cons

Hidden fees for adding collaborators can be deceptive and costly.
Numerous bugs and glitches can lead to frustration and wasted time.
The price point is high compared to similar platforms with similar features.

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Reviews

Ben S

December 13, 2024 Source: G2.com

Our Solution for Content Review

What do you like best about Frame.io?

The best aspect of Frame.io has to be the interface. The client experience when reviewing video and photo content from us is really important and Frame.io helps us put our best foot forward.

What do you dislike about Frame.io?

The folder hierarchy and structure can be a bit confusing across multiple users. We're still working through the best way to organize our own internal structure. This has no effect on clients reviewing material though so it's not a huge concern.

What problems is Frame.io solving and how is that benefiting you?

Our problem is how to best send out video content for review to our clients that's easy to navigate and looks professional. Frame.io solves this with a fantastic interface that makes reviewing the material, adding notes, marking approval, and ultimately easily downloading the approved file a breeze.

Ryan M

March 13, 2024 Source: G2.com

io is a Life Saver

What do you like best about Frame.io?

Frame.io has helped us consolidate notes, receive feedback accurately, and be more organized. Such a simple UI and takes seconds to explain to people who are unfamiliar with it. Their Transfer app makes uploads and downloads fast and easy. I use it every day!

What do you dislike about Frame.io?

I'd like a way to have project shortcuts, like Finder/File Explorer has a way to pin your current projects.

What problems is Frame.io solving and how is that benefiting you?

Versioning is super simple and allows for side-by-side comparison. Helps us stay organized with links and folders. The transfer app allows for faster uplod and downloads. Frame.

Daniel S

June 8, 2023 Source: G2.com

A Swiss Army Knife for Post Production

What do you like best about Frame.io?

The easy-to-use interface, and flexibility in adopting various post workflows has been a game changer for us at Real Video Production Co.

What do you dislike about Frame.io?

It's unclear sometimes what is client-facing, and what is private. Perhaps a "client view" button could be helpful.

Recommendations to others considering Frame.io?

Frame.io is a video review platform on the surface, which is easy for clients to use, and helpful for us in consolidating notes.

What problems is Frame.io solving and how is that benefiting you?

Brannon C

April 4, 2023 Source: G2.com

Great for collaboration, and peer review on any video project.

What do you like best about Frame.io?

I really enjoy the timecoding feature, and the option to manually draw on the image, to point out exactly what the comment is referring to.

What do you dislike about Frame.io?

I dislike how buggy the stacking versions feature can be at times. I hope to see this optimized in the future.

What problems is Frame.io solving and how is that benefiting you?

Our clients commission us to make the videos they need, and in turn, we put them on Frame.io so they can evaluate them and leave feedback until they're satisified.

Verified User in Non-Profit Organization Management

March 30, 2023 Source: G2.com

io has changed video production workflows forever!

What do you like best about Frame.io?

I love being able to send reviewers, clients, proofers, and teammates a quick and easy way to give feedback on a video. The system makes it so easy for all parties involved to collaborate and stay organized with comments, edits, and feedback. For editors, Frame.io has been a game changer in knowing exactly what changes to make.

What do you dislike about Frame.io?

I wish Frame.io had the ability to just as easily leave comments on PDFs, website comps, and other file types. I also wish they had more pricing plans with fewer features. I love all of the features they offer but I usually don't need as many as they offer.

What problems is Frame.io solving and how is that benefiting you?

Frame.io has allowed me to send videos to anyone in and outside of our team and organization to quickly and easily gather feedback. Instead of a bunch of comments in various emails it is all locked to timecode. Also it let's multiple reviewers to comment back and forth to come to an agreement on a change Frame.

Verified User in Political Organization

December 28, 2022 Source: G2.com

Perfect For Review and Effeciency

What do you like best about Frame.io?

I recently started using Frame.io for my video editing projects, and I have to say, it has completely changed the way I collaborate with my team and clients. The interface is clean and intuitive, making it easy for me to share my work and gather feedback from my collaborators. The ability to leave comments and annotations directly on the video timeline is a game-changer, as it allows me to clearly communicate my thoughts and ideas to my team.

What do you dislike about Frame.io?

Stacking videos can sometimes be a pain when there's an issue.

What problems is Frame.io solving and how is that benefiting you?

One of the things I love most about Frame.io is the integration with Adobe Creative Cloud. As an Adobe user, it's great to be able to access my Frame.io projects directly from within my Adobe applications. This makes it easy for me to seamlessly move back and forth between my video editing software and Frame.io.

Kelly H

November 30, 2022 Source: G2.com

io is an amazing tool

What do you like best about Frame.io?

The interface is straighforward and easy to use. It makes reviewing videos with clients so simple!

What do you dislike about Frame.io?

I wish that it was more clear that your video is "versioned". I wish that 'copied links' would become accessible in a reviewer's inbox. TOO PRICEY FOR SEATS.

What problems is Frame.io solving and how is that benefiting you?

The ability to have the "download" option as a default. Frame.

Carlee W

October 5, 2022 Source: G2.com

io has changed our life for approving video

What do you like best about Frame.io?

Frame.oo has been so helpful to bridge the gap between our video team, marketing, and agents. My favorite thing is that when you leave a comment it has a time stamp - life changing

What do you dislike about Frame.io?

The only thing I don't like is after you approve the video, you can't change the stage to posted. If there was that option we would be able to track a little better

What problems is Frame.io solving and how is that benefiting you?

Frame.io is solving communication between departments and the storage and upload speeds are much better for our team of va's in the phillipines. Time is money and frame.io is worth every dollar Frame.

Verified User in Media Production

September 21, 2022 Source: G2.com

io:" Your Cloud Solution to Post Production"

What do you like best about Frame.io?

Upload time is extremely fast. Ui is intuitive. Collaboration tools are fantastic

What do you dislike about Frame.io?

it is hard to come up with something negative with this platform, it is excellent.

What problems is Frame.io solving and how is that benefiting you?

Client review process and video file sharing have improved greatly. Frame.

Jenny A

June 28, 2022 Source: G2.com

Straight-to-the-point Amending

What do you like best about Frame.io?

What I like best with Frame.io is that it is easy to be shared to stakeholders for their comments. They don't need to log in to leave comments in a specific timeframe. You can also import the comments directly to Premiere Pro.

What do you dislike about Frame.io?

Things that they can improve on is the interface of the dashboard. I'm having a hard time navigating some previous projects. And if they could put a "close comments" option so stakeholders can stop commenting while I'm in the middle of editing the file.

Recommendations to others considering Frame.io?

What problems is Frame.io solving and how is that benefiting you?

Also, hope they can improve the uploading duration. I think this is just my internet problem, but hope they can compress the videos while uploading so it won't take up much space. What I also dislike with the tool is that the free version's got a small limit.

Frame.io Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Frame.io?

Review Summary

Pros

Cons

Ben S

Ryan M

Daniel S

Brannon C

Verified User in Non-Profit Organization Management

Verified User in Political Organization

Kelly H

Carlee W

Verified User in Media Production

Jenny A

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