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Fountain Reviews

User Rating

4.4/5 (Based on 204 Ratings)

Rating Distribution

  • Excellent

    55.9%
  • Very Good

    37.3%
  • Average

    2.9%
  • Poor

    2.9%
  • Terrible

    1%

User Sentiments

User-friendly Interface, Workflow Automation, Customer Support Responsiveness, Extensive Integrations

Reporting Functionality, Application Performance Issues, Limited Customization Options, Complex Navigation

Do You Use Fountain?

Write a Review

Review Summary

Overall, users praise Fountain's user-friendly interface, ease of use, and helpful customer support. They appreciate the comprehensive features, finding it useful for task and project management, team collaboration, and communication. Many users mention its intuitive design, time-saving capabilities, and ability to streamline workflows. However, some reviewers express concerns about limited customization options, occasional bugs or glitches, and the need for more integrations. Additionally, some users find the pricing to be higher compared to other similar tools.

Pros

  • Userfriendly interface and easy onboarding process.
  • Streamlined collaboration and communication tools.
  • Robust reporting and analytics capabilities.

Cons

  • Occasional glitches and bugs.
  • Limited customization options.
  • Lack of integration with some popular thirdparty apps.

AI-Generated from the text of User Reviews

Reviews
DW

Dominika W

February 22, 2024 Source: G2.com
"One of the best ATS I had a chance to work with"
What do you like best about Fountain?

With lots of automation in place, recruiters can focus on what they do best while the system takes care of all interview scheduling related actionable items for them, customizable workflows, and user-friendly interface, the ability to replicate the workflows, post jobs, and communicate with the applicants in real-time while keeping transparency around where they are in the process

What do you dislike about Fountain?

nothing I can think of that I would consider as being less of an use

What problems is Fountain solving and how is that benefiting you?

less time spent on scheduling interviews ( automation is a time saver here!) and communicating with the candidates the pieces/steps of the onboarding process

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AU

Anonymous User

December 21, 2023 Source: G2.com
"Easy to use to onboarding new service provider to the system for easy flow."
What do you like best about Fountain?

Autamatically move applicant to the next step.

What do you dislike about Fountain?

Once in a while it will freeze and seems like information was not uploaded.

What problems is Fountain solving and how is that benefiting you?

No problem at the moment except in the past when it froze.

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ER

Earl R

December 21, 2023 Source: G2.com
"My Experience with Fountain"
What do you like best about Fountain?

The company's website or platform is well-designed and user-friendly. Navigating their services and accessing relevant information seamlessly contributed to a positive user experience. Fountain appears to be innovative in its approach to [industry]. They [mention any innovative features, technologies, or strategies] that set them apart. Fountain seems to be a reputable company in the [industry]. Their commitment to quality, innovation, and customer satisfaction positions them as a noteworthy player in the market. The support team demonstrated a good understanding of their products/services and was able to address my concerns effectively.

What do you dislike about Fountain?

While my overall experience was positive, there may be areas where Fountain could enhance its services. [Mention any areas where improvement could be considered, if applicable].

What problems is Fountain solving and how is that benefiting you?

A skilled and motivated workforce is crucial for success. Companies may invest in employee training, development programs, and positive work culture to address challenges related to talent retention and productivity. Forming strategic partnerships or collaborations with other companies can be a way to overcome challenges. This could involve accessing new markets, sharing resources, or leveraging complementary strengths. Customer feedback is valuable for identifying areas that need improvement. Companies may collect and analyze feedback to make necessary adjustments to their products or services.

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JW

Joshua W

December 21, 2023 Source: G2.com
"Fountain"
What do you like best about Fountain?

The ease of creating postings and finding all of the applicants that have applied.

It is extremely user friendly on the desktop/laptop as well as the mobile version.

What do you dislike about Fountain?

When scheduling an interview through fountain you can not schedule more than one for the same time.

We send alot of automated texts so getting response notifications would be extremely helpful.....like a text noti for us or an email.

What problems is Fountain solving and how is that benefiting you?

I am sure Fountain is always improving with its feedback from customers. The multiple scheduling feature is one that is beign worked on from my employers end.

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AM

Aaron M

December 21, 2023 Source: G2.com
"Deciding to go with Fountain has been one of our big wins of 2023!"
What do you like best about Fountain?

The automation Fountain provides for high-volume recruiting is so valuable. Insead of manually reviewing the thousands of applicants we receive per posting, we're able to automate some of the review based on key qualifiers that Fountain's system will filter through for us like location. Pair that with their amazing customer success team and you have a great product.

What do you dislike about Fountain?

Some of the UX/formatting can be a bit clunky when formatting messaging and emails

What problems is Fountain solving and how is that benefiting you?

Automation! Fountain is saving us so much time in our recruiting funnel by automating parts of application review along with having an internal speed test tool.

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AU

Anonymous User

December 21, 2023 Source: G2.com
"Fountain is a very useful tool for businesses!"
What do you like best about Fountain?

I like that Fountain will send automated messages to candidates to save time.

What do you dislike about Fountain?

My least favorite thing is the log in page. We have had some issues being able to log in.

What problems is Fountain solving and how is that benefiting you?

Fountain saves our business time.

Read more
AU

Anonymous User

December 21, 2023 Source: G2.com
"One of the Best Work Tools Online"
What do you like best about Fountain?

I loved how it is so easy to use, I can pick up where I left off when I've stepped away from it, and I can easily use it when internet connection is not as stable. Thank you so much!

What do you dislike about Fountain?

I have not had a bad experience with this product.

What problems is Fountain solving and how is that benefiting you?

It helps to diferentiate between actual candidates who can become future employees for the company and fraudulent behavior.

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NA

Natalie A

December 21, 2023 Source: G2.com
"Very clear and straight forward system to use with amazing support."
What do you like best about Fountain?

The ability to filter applicant data and analyze data.

What do you dislike about Fountain?

Reporting automated exports only send to an email, it would be nice if it could connect to google sheets. Also custom reports that you can save to your folder are not visible to others.

What problems is Fountain solving and how is that benefiting you?

Having a driver data base. Source for all applicant data and information

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LP

Luigi P

December 21, 2023 Source: G2.com
"Strumento eccezionale"
What do you like best about Fountain?

Raggruppamento di tutti gli annunci

Velocità di risposta

Comunicazione in diretta con i candidati

What do you dislike about Fountain?

Non esistono svantaggi, è uno strumento intuitivo

What problems is Fountain solving and how is that benefiting you?

Selezione dei candidati, comunicazione con i candidati

Read more
YB

Yennelly B

August 8, 2023 Source: G2.com
"User friendly platform, adaptable to our everchanging business needs."
What do you like best about Fountain?

adaptability to business needs, clean, simple user friendly paltform. Great source applicant tracking tools and reporting. Outstanding follow up from our very knowledgable and diligent CSM.

What do you dislike about Fountain?

We've had a few bumps along to road to adapt the system to our culture (Dominican Republic and Phillipines) and its use of technology

What problems is Fountain solving and how is that benefiting you?

Keeping track of candidates in a massive hiring environment (over 1500 hires per year). Tracking of recruitment sources. Automated applicant and source reporting.

Read more

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