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Formstack Reviews

User Rating

4.4/5 (Based on 310 Ratings)

Rating Distribution

  • Excellent

    65.2%
  • Very Good

    23.2%
  • Average

    4.8%
  • Poor

    1.3%
  • Terrible

    5.5%

User Sentiments

User-Friendly Interface, Extensive Integrations, Flexible Form Customization, Efficient Data Collection

Limited Customization of Published Forms, Unreliable Updated Interface, Slow Customer Support Response, Lack of Data Backup Feature

Do You Use Formstack?

Write a Review

Review Summary

Reviewers commend Formstack for its user-friendly interface, customizable forms, and robust reporting capabilities. They appreciate the drag-and-drop form builder, which makes creating complex forms simple. Additionally, users value the wide range of integrations Formstack offers, enabling seamless data transfer between various applications. While some reviewers mention occasional glitches and limited customization options, overall, Formstack is praised for its ease of use, time-saving features, and ability to streamline data collection processes.

Pros

  • Userfriendly draganddrop interface enables effortless form creation without coding expertise.
  • Wide range of features, including customizable templates, conditional logic, file uploads, signatures, and payments.
  • Integrates seamlessly with various thirdparty applications, enhancing productivity and streamlining workflows.

Cons

  • Limited options for advanced customization may not suffice for complex form requirements.
  • Occasional reports of slow loading times and glitches, affecting user experience and productivity.
  • Some users have encountered difficulties with customer support, leading to delayed responses and unresolved issues.

AI-Generated from the text of User Reviews

Reviews
JD

Jackie D

October 31, 2023 Source: G2.com
"Formstack makes communication easy!"
What do you like best about Formstack Forms?

I love that it simplifies so muhc information and makes it easy for any deparmtent to get the pieces of data that are needed to make the project a success.

What do you dislike about Formstack Forms?

It is incredibly user firendly and intuative!

What problems is Formstack Forms solving and how is that benefiting you?

We have always had a problem with keeping information in a centralized location - Formstack has completely changed the game for us. We are all able to login and see the information we need in seconds.

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DM

Dhanu M

October 24, 2023 Source: G2.com
"Great paperless product for fast and easy processing."
What do you like best about Formstack Forms?

Make the process easy and efficient.

Workflows keep the progress of any review/approve in one place and easy to push to payment and audit directly.

Easy to integrate and we have started using in our daily process.

As it is easy to implement, we have converted many paper forms into online formstack forms.

Good customer support.

What do you dislike about Formstack Forms?

server breadkdowns, nothing specific so far.

What problems is Formstack Forms solving and how is that benefiting you?

Process different departmental work in one place.

Read more
AU

Anonymous User

October 24, 2023 Source: G2.com
"Simplifies Data Collection"
What do you like best about Formstack Forms?

Formstack makes creating forms and surveys extremely easy, whether to collect robust data for research or to get quick rsvps for an event. I even use Formstack as a teacher--I will create a form that requires students to submit a relevant reflection, link the formstack to a qr code that students can quickly use, and then display student responses for in-class discussion. Formstack is particularly helpful because it allows for file submission. I also like that I can easily share the live link, without worrying about complex distribution via email. Finally, I like that I can download all response data as a csv. I use formstack to gather some sort of data almost every week, and I like that I can keep track of my long list of ongoing forms!

What do you dislike about Formstack Forms?

I wish I could find a way to download submitted files in bulk--it seems I have to download them one-by-one, unless I'm missing something. It would also be nice to be able to apply custom themes to a form.

What problems is Formstack Forms solving and how is that benefiting you?

I previously did not have a clear way to accept responses that included questionairres answers as well as file submission. People applying for programs I facilitate would have to submit a form, and then email separate documents. This led to the possibility that I wouldn't receive the email, or I might accidently lose the documents, or pair the wrong documents with the wrong forms. I also found other similar products were more complicated and required more time for me to create and distribute a form. With Formstack, I can create a form within minutes before a meeting, if necessary.

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AU

Anonymous User

October 24, 2023 Source: G2.com
"Easy to develop"
What do you like best about Formstack Forms?

It is easy to create new forms and create themes and formats to save and use in the future. I like that so many fields are offered as choices and that putting in calculations is straightforward.

What do you dislike about Formstack Forms?

It is very easy for logic to "fall off" a field if you review it or need to check something.

What problems is Formstack Forms solving and how is that benefiting you?

I needed a way to build a international forms for registration and fee collection. The program is accessible to my members all around the world.It ensures we receive immediate payment for services rendered and not have to work as a collection agency at the end.

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AF

Ashlyn F

October 24, 2023 Source: G2.com
"Formstack - who else?!"
What do you like best about Formstack Forms?

Formstack has always been my go-to platform for creating forms at any company I've worked at. It is the most user-friendly and intuitive service I've ever tried. I can accomplish anything with its capabilities: surveys, quizzes, custom styling, and more!

What do you dislike about Formstack Forms?

Form data gets deleted when a field is removed.

What problems is Formstack Forms solving and how is that benefiting you?

We don't even bother using the forms feature in our CMS. Formatack does it all. We use it to capture lead data from giveaways, surveys, and best of all we use it for quizzes in our "Learn & Earn" program which helps our loyalty members learn about our products and engage with our website.

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AU

Anonymous User

October 24, 2023 Source: G2.com
"Formstack works well for all our needs"
What do you like best about Formstack Forms?

The ability to create custom themes and the flexibility of the questions. We use conditional logic to open up new pathways of question asking as needed - which is great on the user end.

What do you dislike about Formstack Forms?

Lack of integration with other platforms / ability to automatically pull data from formstack to other apps.

What problems is Formstack Forms solving and how is that benefiting you?

Gathering nuanced information from multiple sources in a smooth and easy way.

Read more
BK

Brent K

October 24, 2023 Source: G2.com
"Formstack has changed what we do as an organization."
What do you like best about Formstack Forms?

The customization of the forms is so helpful!

What do you dislike about Formstack Forms?

Sometimes it's a pain when editing a form.

What problems is Formstack Forms solving and how is that benefiting you?

It's keeping our forms organized and our team effectively working together.

Read more
JO

Jenae O

October 24, 2023 Source: G2.com
"Formstack has made business processes simple and more efficient."
What do you like best about Formstack Forms?

The submission feature helps for tracking data.

What do you dislike about Formstack Forms?

The least helpful feature is the approvers all need to approve before an email can be sent out to the users. It would be helpful if we can indicate who is eligible to approve and allow the email to be sent with their approval.

What problems is Formstack Forms solving and how is that benefiting you?

Formstack provides a central location for storing data from students. It also allows us to copy previous forms with ease.

Read more
AU

Anonymous User

October 24, 2023 Source: G2.com
"An excellent and easy to use form making platform"
What do you like best about Formstack Forms?

Being able to build forms in a GUI is wonderful, as form creation in an IDE is a real pain sometimes.

What do you dislike about Formstack Forms?

The 100k hard limit on each form can be troublesome if you get an unexpected spike in traffic.

What problems is Formstack Forms solving and how is that benefiting you?

We need less development time when creating forms now. Also, we can roll-in other non-tech team members who are able to easily understand the forms.

Read more
TW

Thomas W

October 24, 2023 Source: G2.com
"I love the power and dynamic nature of formstack"
What do you like best about Formstack Forms?

I love the customisation that formstack has been able to offer our organsation!

What do you dislike about Formstack Forms?

I would love some of their add on features to be included in the regular msubscription costs.

What problems is Formstack Forms solving and how is that benefiting you?

Leads and contact forms!

Read more

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