Foodics Reviews

User Rating

4.6/5 (Based on 53 Ratings)

Rating Distribution

Excellent
75.5%
Very Good
17%
Average
1.9%
Poor
0%
Terrible
5.7%

User Sentiments

Great Customer Support, User Friendly Interface, Extensive Integrations, Real-Time Sales Tracking

Inventory Management Issues, Limited Reporting Features, Inadequate Onboarding & Training, Lack of Multi-Lingual Support

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Review Summary

User reviews of Foodics are mixed, with some praising the system's functionality and customer support, while others highlight significant drawbacks. Positive aspects often mention the user-friendly interface, helpful customer support, particularly account managers like Sana and Dana, and the comprehensive inventory management features. Negative reviews frequently cite issues with the inventory module, particularly for businesses with multiple brands, and concerns about the availability and quality of certain reporting features. However, a recurring theme is the overall positive experience with customer service and the responsiveness of the team in addressing issues.

Pros

Foodics offers a userfriendly interface and helpful customer support.
The system automates inventory management and sends stock alerts.
Seamless integration with delivery platforms and accounting systems.

Cons

The inventory management system requires improvement.
Limited reporting features and customization options.
Customer service can be inconsistent, with some users experiencing delays.

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Reviews

Ansar P

February 8, 2023 Source: G2.com

"Easy to manage and great support"

What do you like best about Foodics?

From an IT perspective, it is effortless to manage all aspects easily, and it is a better solution for all hardware available in market.

Also, provide a cloud structure it reduce a data

What do you dislike about Foodics?

Its a perfect product for restaurant management

What problems is Foodics solving and how is that benefiting you?

We efficiently manage all business analytic reports, and customization makes software different from other

Easily manage online ordering

easy installation

AHmed A

December 6, 2022 Source: G2.com

"Awesome"

What do you like best about Foodics?

quick response and flexibility, friendly user and well educate team

What do you dislike about Foodics?

Flexibility of the system and customized reports and team training and awareness

What problems is Foodics solving and how is that benefiting you?

Delivery system, integration and table tablet ordering

Ahmed A

October 17, 2022 Source: G2.com

"All good, not facing any issues with a full support"

What do you like best about Foodics?

Support team, we are getting a full support all the time

What do you dislike about Foodics?

None, all good, we have a good experience since we have started our business

What problems is Foodics solving and how is that benefiting you?

Financial reconciliations with our aggregators & partners

Eidref H

September 23, 2022 Source: G2.com

"Great POS, Great Support"

What do you like best about Foodics?

Best POS and user-friendly. Account Manager Sana is very helful.

What do you dislike about Foodics?

Not dislike only recommendations to enhance the product. More specific console reports.Dashboard improvements.

What problems is Foodics solving and how is that benefiting you?

It is a great POS.

Prem K

September 20, 2022 Source: G2.com

"Foodics is very convenient to use."

What do you like best about Foodics?

Foodics is very convenient to use and Great service, excellent follow up and communication from account manager Sana . ❤️

What do you dislike about Foodics?

We like the system, and our Account manager is helpful.

What problems is Foodics solving and how is that benefiting you?

Integration features

Live chat support

Friendly account manager

Rami H

August 30, 2022 Source: G2.com

"Happy customer"

What do you like best about Foodics?

Team's support, friendliness and efficiency

What do you dislike about Foodics?

Remote support when not available around the clock

What problems is Foodics solving and how is that benefiting you?

Mark F

August 29, 2022 Source: G2.com

"Ease of Access"

What do you like best about Foodics?

System is friendly user. Our account manager named Purvi is very helpful subjectively. She's always there whenever I have queries.

What do you dislike about Foodics?

Nothing everything is working fine and good

What problems is Foodics solving and how is that benefiting you?

Inventory levels.

Mohammed A

August 23, 2022 Source: G2.com

"Very professional, quick response and solve issues effectively"

What do you like best about Foodics?

Foodics app is easy to to use when dealing with daily transactions. Have many features which are helpful

What do you dislike about Foodics?

So far there are nothing to mention as dislike

What problems is Foodics solving and how is that benefiting you?

Making the daily transactions easy to review

Muhammad H

August 18, 2022 Source: G2.com

"Perfect Solution and Amazingly Rapid Support"

What do you like best about Foodics?

It's a perfect inventory solution , user friendly and esay to update. Cashier App can update in just seconds.

With foodics you will never find that you are struggling with support. i have experienced the Support and it's amazing and rapid response specially account Manager Purvi Gupta. I have never faced any delay in response even if i stuck in any update and she support to update each item.

What do you dislike about Foodics?

I tried alot to find but it's just a perfect Solution. Some changes are needed in reports and layouts and product team is working on those suggestions this what I have received in my last conversation.

What problems is Foodics solving and how is that benefiting you?

Its cost effective.

Jaybie A

August 17, 2022 Source: G2.com

"Great POS system and more"

What do you like best about Foodics?

The System is user-friendly, and support is always available, especially during the onboarding process. We had smooth communication and coordination with our Account Manager Marice, always helpful and available. The training team was also great.

What do you dislike about Foodics?

Some features need enhancement like split bills and change of payment method.

What problems is Foodics solving and how is that benefiting you?

There are data not available in terms of reporting, but they are working on it as per them, once that is resolved then it will surely benefit us.

Foodics Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Foodics?

Review Summary

Pros

Cons

Ansar P

AHmed A

Ahmed A

Eidref H

Prem K

Rami H

Mark F

Mohammed A

Muhammad H

Jaybie A

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