Follow Up Boss Reviews

User Rating

4.5/5 (Based on 32 Ratings)

Rating Distribution

Excellent
68.8%
Very Good
21.9%
Average
3.1%
Poor
3.1%
Terrible
3.1%

User Sentiments

User-friendly interface, Comprehensive CRM Features, Excellent Customer Support, Extensive Integrations

Mobile App Functionality, Lack of Transaction Management Features, High Pricing, Limited Data Reporting Capabilities

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Review Summary

Users praise Follow-Up Boss's user-friendly interface, ease of setup, and robust feature set, including lead management, email tracking, scheduling, and reporting. It integrates seamlessly with various CRMs and email providers. Reviewers also commend its customer support, noting its responsiveness and helpfulness. However, some users express concerns about occasional technical glitches and a learning curve for some features. Overall, Follow-Up Boss is a highly rated sales engagement platform valued for its user-friendliness, powerful features, and excellent customer support.

Pros

Simplifies lead management: Streamlines followups, automates tasks, and provides centralized communication.
Improves productivity: Saves time and effort by automating repetitive tasks, freeing up users to focus on highvalue activities

Cons

Limited customization: Some users find the platform's features and automations to be inflexible and difficult to tailor to their specific needs
Occasional technical glitches: Some users have reported occasional technical issues, such as slow loading times or connectivity problems

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Reviews

Christopher

September 28, 2023 Source: G2.com

"Game changer for coaching my teams"

What do you like best about Follow Up Boss?

I like the visibility of results and automations

What do you dislike about Follow Up Boss?

Initially a little hard for agents to adopt from Boomtown

What problems is Follow Up Boss solving and how is that benefiting you?

Tracking

Danielle R

September 28, 2023 Source: G2.com

"Don't pick any other"

What do you like best about Follow Up Boss?

This is the most comprehensive platform for a CRM.

What do you dislike about Follow Up Boss?

Really really there is nothing... nothing else to say

What problems is Follow Up Boss solving and how is that benefiting you?

Delayed text.

Hosana S

September 27, 2023 Source: G2.com

"Very informative and helpful"

What do you like best about Follow Up Boss?

Automation of the product and make it easier in working

What do you dislike about Follow Up Boss?

None, I love Hailey is my favorite at the booth

What problems is Follow Up Boss solving and how is that benefiting you?

I am new so just start it

Charlotte S

September 27, 2023 Source: G2.com

"Follow up boss makes even the most confusing tasks easy"

What do you like best about Follow Up Boss?

I LOVE the automations, which makes all of our communications processes so much easier.

What do you dislike about Follow Up Boss?

I wish text messages could be added to action plans, we use texting Betty but it being integrated into the website would be so much easier.

What problems is Follow Up Boss solving and how is that benefiting you?

It is solving the problem of agents not talking to clients or communicating with our administrative team.

Nicole G

September 27, 2023 Source: G2.com

"Team Leader - Realtor"

What do you like best about Follow Up Boss?

My FUB app! I love it it's in my bottom tray. I absolutely love my hot sheets and all then data at my fingertips!

Easy to use !

What do you dislike about Follow Up Boss?

I wish that FUB provided leads and can clone me 😂

What problems is Follow Up Boss solving and how is that benefiting you?

Keeps me in front of my clients

Martin R

September 27, 2023 Source: G2.com

"Just perfectCRM with great support team"

What do you like best about Follow Up Boss?

ease to use for every body. Even no tech people.

What do you dislike about Follow Up Boss?

Nothing really. Just a little work to organise it.

What problems is Follow Up Boss solving and how is that benefiting you?

Keep understanding where are my contacts

Ivan Y

September 27, 2023 Source: G2.com

"Good platform"

What do you like best about Follow Up Boss?

The data base is very good and it allows us to filter people

What do you dislike about Follow Up Boss?

The interface isn't the best at times for daily use

What problems is Follow Up Boss solving and how is that benefiting you?

Its solving our daily data base problems

Tricia S

September 27, 2023 Source: G2.com

"The FUB Community levels up every aspect of your business!"

What do you like best about Follow Up Boss?

It's user friendly but if you have questions support is super responsive by phone or email. Also, assigned an account manager. One of my favorite things they do is video examples step by step from my account. The smart lists are a no brainer for efficiency snd most of all the community is incredible. Top producer are in there ready to share their processes and moderators will even @ mention the best person to help you.

What do you dislike about Follow Up Boss?

We merged with a larger brokerage this year and gave up our FUB account and imported into theirs - the transition process was extremely difficult. We of course then had shared contacts with the agents in the brokerage we merged with. They could see our info we could see ours etc. I don't think a lot of people have done that - Paige Orlando has been amazing and can give you more details if needed.

What problems is Follow Up Boss solving and how is that benefiting you?

I implemented the lead accountability action plan from Albert Vasquez which is great - also built smart list based on last communication - tags are essential and another great tool for filtering - one of my favorite tips from Lee Adkins is using it to filter by amenities buyers are looking for OR click on the tag to see everyone with that tag etc.

Anton U

September 26, 2023 Source: G2.com

"Awesome"

What do you like best about Follow Up Boss?

Community, run our entire business from FUB

What do you dislike about Follow Up Boss?

Nothing. Everything is easy to use! Awesome team

What problems is Follow Up Boss solving and how is that benefiting you?

Agent productivity and recruitment. Lead management

Jenny U

September 26, 2023 Source: G2.com

"Fast response = Trust"

What do you like best about Follow Up Boss?

When something needs to be updated or changed, there is a board where I can check to see how many other people are interested in this change and where is on the engineers list. This level of transparency and priorities really helps my team have trust software and the FUB Team. It's easy to navigate and we love using it! The customer support is outstanding!!! I could not do my work without it. Thank you

What do you dislike about Follow Up Boss?

I can't think of anything. I love it so much :)

What problems is Follow Up Boss solving and how is that benefiting you?

It records calls, it organizes my sphere, my leads, tells me who to call with smart lists, tracks appointments and has an open API!

Follow Up Boss Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Follow Up Boss?

Review Summary

Pros

Cons

Christopher

Danielle R

Hosana S

Charlotte S

Nicole G

Martin R

Ivan Y

Tricia S

Anton U

Jenny U

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