Flxpoint Reviews

Flxpoint's systems allow you to plan for everything. We appreciate the ability to set up routing and priorities at every level from our source inventory to our different marketplaces. The support provided by the team has made our onboard process very smooth!

Everything is working incredibly well. They are constantly adding features and improving. Their functionality with each marketplace may not be 100 percent optimized for every marketplace functionality, but they are always willing to add any features for a customization cost.

Flxpoint is capturing a product feed from our website system source and arranging it properly for the marketplaces we'd like to sell on. It is also capturing orders from those marketplaces and sending them through our OMS. Then it is communicating our order updates to the markepltace order/customer.

They are super friendly to work with and always get back to me in a super timely manner. There is SO MUCH customization, and after working with 3 of the top companies in the automotive data space, FLXPOINT is the best by far that I have seen! They have tons of integrations and loads of intelligent rules that someone with minimal tech skills can easily create. I am excited to continue learning and using the system to improve our Shopify website. We are a little over a year in and loving it!

If I had to say something I dislike, it would be the features. Don't get me wrong, they have a TON of features, but there are a few that would improve the overall user experience. I am sure they will introduce them in the future though. There are also a few integrations that would be cool to see from some of the biggest distributors in my space (automotive). The pricing is also a little hard to swallow compared to some of the other providers, but for the money you get MUCH MORE. So they are not charging you more for nothing, it is money well spent if you utilize all of the tools.

One of the biggest reasons we switched away from our previous provider was it would take weeks to make simple changes to our data feeds and months to add new sources to our store. With FLXPOINT as long as you have the necessary data, you can add whole suppliers and push them to your store in as little as a few hours. You also have the ability to make any little data feed changes you want and see the results in an update shortly after. This makes it so much more efficient for us and will hopefully improve the overall user experience.

The product is great in every possible way. It has simple and intuitive design and does a great job automating inventory and order management. We've started with Inventory Source and moved to Flxpoint after a few years. Everyone one the company is great and knowlegable.

Nothing. Sometimes we run into issues when processing orders, but those are usually caused by an issue on distributor's end.

- Distributed Inventory Management

- Distributed Order Management

- able to monitor unlimited number of suppliers (including multi locations)

- monitor prices of a single item acrss multiple supliers

- retrieve real time data (live down to the minute)

- platform is super fast and has extreme customisibility out of the box

- can ingest data from any source

- managing your own i ventory can be hard (i.e no functionality to manage recievimg purchase orders with barcodes, can't track serial numbers)

- invoices are not customisable enough so it makes it hard to bring them up to local standards

Managing supplier inventory and pricing and handling complex dropshiping and routing operations whilst adding i checks and automations to capture anomies thay require manual interventio

The most helpful thing I like about Flexpoint is ease of integration and portal. It is very streamlined.

I would like to see a mid-priced platform option. There is a significant price jump between the two options.

Flxpoint makes it easy to integrate multiple sources and manage inventory.

Being able to aggregate all of our distributor data has been a game changer. It is saving us massive amounts of time.

I do not like the limited access to the "prebuilt" connections. We have had issues with every connection. When I ask the distributor for help, they are also confused because they have customers with successful connections. It makes no sense. We also felt that the onboarding experience did not meet up to what we were told in the initial sales pitch meetings. Our site rollout did cause issues with our onboarding time but we were under the impression that our rep would set up all connections. In the initial meetings, it was presented that Flx would be contacting the distributors and working directly with them on our behalf to execute the initial connection setups.

It is solving inventory issues. It gives our customers a clear picture of what is available. Overall it greatly improves the frontend customer experience along with the backend experience for our employees.

Product & Order management in one spot! We can manage our onsite inventory as well as our dropship inventory all in Flxpoint. Easy FTP connections keep inventory quantities in realtime so we can minimize order problems. Orders are easy to see and manage.

Can be confusing because it is so flexible. This program does so many things sometimes it takes a little time to figure it all out especially when it is a one-off problem.

It solves the problem of managing inventory in multiple distribution warehouses. This is huge for a small staff like ours. We have to be able to multitask and Flxpoint makes that much easier.

I have worked with many different software and flxpoint is by far one of the most flexible for resellers with large data sets

As of now, there isn't anything that I dislike but there are some kinks with some prebuilt suppliers. We found workarounds though

They are solving the general issues that most resellers have with PIM systems and data consolidation. It is benefiting me because we are now saving a ton of time when it comes to processing orders and managing inventory

There are so many features that make running business day-to-day so much easier, large or small. Flxpoint integrations allow easy order automation that doesn't require complicated and pricy 3rd party EDI connectors. After working with several different systems over several years, I am finally able to manage many of the integration processes myself without pricy integration fees and long wait times.

A mixture of automation and rules allow us to automatically process orders that are routine and hold orders that might present an issue. We are processing way more orders today with way fewer man hours. This allows us to expand our offerings with the time saved.

Not a lot to dislike. The Flxpoint platform has grown with many new and helpful features since the day we implemented it. They help solve issues or roadblocks that other platforms have just refused to consider.

HUGE: Flxpoint allows us to set up pricing rules and have all our selling channels priced properly without manual interaction. In our industry, this is important as supplier costs can vary in cost greatly for the same item. This has saved us time not having to manually price and kept profit margins in line.

Also, the ability to set up my own supplier integrations through easy-to-understand templates has been a game changer. Others hide all their integration items and charge you a premium "integration cost" to set things up. Flxpoint chooses to help you set up for success... a win for all.

Weekly meetings and a variety of other helpful resources made it easy to convert of to this style of auction management. The training courses and Staff are "top notch" Thank you Justin for being so patient!

An issue I had was a result of my lack of product knowledge. The support staff is with you every step of the way!

Flxpoint has allowed me to go from 300 auctions to 16,000 +, greatly increasing my revenue!