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Flock Reviews

User Rating

4.5/5 (Based on 617 Ratings)

Rating Distribution

  • Excellent

    63.9%
  • Very Good

    28.2%
  • Average

    3.1%
  • Poor

    0.8%
  • Terrible

    4.1%

User Sentiments

Ease of Use, Extensive Integrations, Seamless File Sharing, Efficient Team Communication

Occasional App Crashes, Inconsistent Mobile Notifications, Subpar Video Conferencing Quality, Limited Free Plan Features

Do You Use Flock?

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Review Summary

Flock is generally well-received by users, earning praise for its user-friendly interface, ease of use, and robust features. Reviewers appreciate its intuitive design, making it accessible to users of all technical backgrounds. Flock is also lauded for its seamless integration with various tools and platforms, enhancing productivity and collaboration. Additionally, users highlight the exceptional customer support provided by the Flock team, ensuring prompt assistance and resolution of any issues encountered.

Pros

  • Easy to use interface and userfriendly design.
  • Seamless integration with other tools like Google Suite and Office 365.
  • Enhanced collaboration features, including file sharing, video conferencing, and project management.
  • Robust security measures to safeguard user data and privacy.

Cons

  • Occasional performance issues and stability concerns reported by users.
  • Limited customization options for users seeking more granular control over their workspace.
  • Some advanced features may have a learning curve for users new to collaboration tools.
  • Occasional reports of customer support delays or inconsistencies.

AI-Generated from the text of User Reviews

Reviews
MF

Malin Franzén

November 3, 2024 Source: Trustpilot.com
it's great!
I really like it.
Read more
An

Avrill n

December 31, 2023 Source: G2.com
"Flock best tool in the market"
What do you like best about Flock?

With flock starting a conversation is quick and simple with my teams contacts right at the top of my fingertips thus saving time,in addition the private channels are great for focused and closed discussions.The way flock integrates all apps in one single platform has enhanced team productivity.

What do you dislike about Flock?

So far so good flock has suited all of our business needs there is nothing to dislike about this tool it's ease of use and user-friendly interface is incredible

What problems is Flock solving and how is that benefiting you?

Flocks works better when intergrated with the tools used to perform daily tasks,with flock I can intergrated any of the tools I frequently use opening a world of exciting possibilities

Read more
AU

Anonymous User

November 16, 2023 Source: G2.com
"Best Messenger Application for professional use"
What do you like best about Flock?

It is much easier to find the people from different branches made easy. The functionalities like video calls are very clear. The interface is good and easy to implement for technical , hr teams as well. Using it regularly.

What do you dislike about Flock?

There must be a plan definitely between pro and enterprise. so we can have much options to buy it for different teams.

What problems is Flock solving and how is that benefiting you?

Rising and managing tickets with that of video calls have been beneficial at recent times, which has improved UI as of now!

Read more
JC

Jessica C

September 6, 2023 Source: G2.com
"J.Charlotte 2023 Experience with Flock"
What do you like best about Flock?

It has ever been seamless to send DMs, large files online and manage products in one single dashboard. Availability of mobile application is another great aspect about Flock.

What do you dislike about Flock?

From my overall rating, it's clear that I face zero issues when using Flock on my end.

What problems is Flock solving and how is that benefiting you?

With Flock, I am able to contact customers via DMs which eradicate need for email chats.

Large file sharing is another relish that I gain from Flock.

Project coordination via communication channels.

Read more
TM

Tom M

July 31, 2023 Source: G2.com
"Flock is Slowly Replacing Slack in my Agency"
What do you like best about Flock?

Flock has additional features apart from BIM, which are product management.

I give double thumbs up to the fact that it was straightforward to implement unlike it's competitor Slack.

What do you dislike about Flock?

Eveb though I have used Flock for three years now, I do not find anything to dislike on it.

What problems is Flock solving and how is that benefiting you?

Flock allows me to send and receive direct messages over the internet.

Product roadmaps help streamline business processes.

Read more
RS

Raksha S

June 6, 2023 Source: G2.com
""Flock: The Ultimate Messaging Platform for Seamless Collaboration - A Review""
What do you like best about Flock?

User-Friendly Interface: Flock offers an intuitive and easy-to-use interface, allowing teams to navigate and use the platform effortlessly.

Real-Time Communication: Flock enables instant messaging and collaboration, ensuring swift and efficient communication among team members.

Organized Conversations and Channels: Flock allows users to create channels for specific topics or projects, keeping conversations organized and easily accessible.

Effortless File Sharing and Collaboration: Flock simplifies file sharing within conversations, facilitating seamless collaboration and feedback on shared files.

Seamless Integration with Productivity Tools: Flock integrates smoothly with popular productivity tools, streamlining workflows and consolidating information in one place.

Built-in Task Management: Flock provides built-in task management features, enabling users to create, assign, and track tasks within conversations or dedicated task lists.

Quick Search and Comprehensive History: Flock offers a robust search function and maintains a complete conversation history, making it easy to find past discussions and information.

Strong Security and Privacy Measures: Flock prioritizes data security with encryption, secure guest access, and administrative controls, ensuring secure team communication.

Cross-Device Compatibility: Flock is compatible with desktops, web browsers, and mobile devices, allowing teams to access and collaborate from anywhere.

Cost-Effective Plans: Flock offers cost-effective plans, including a free tier, making it an affordable option for teams of all sizes.

What do you dislike about Flock?

Limited Customization: Flock's interface and features may have limited customization options, potentially restricting personal preferences and workflows.

Dependency on Internet Connection: Flock heavily relies on a stable internet connection for real-time communication, making it susceptible to disruptions or slow speeds.

Integration Limitations: Flock may not integrate with all the specific tools or applications your team relies on, requiring manual workarounds or additional steps.

Mobile App Functionality: The functionality of Flock's mobile apps may be limited compared to the desktop version, potentially impacting user experience.

Notification Overload: Flock's notification system may result in a high volume of notifications, potentially leading to distractions or information overload.

Limited Collaboration Features: Flock may have fewer advanced features compared to other collaboration platforms, which may not meet the needs of teams with complex workflows..

What problems is Flock solving and how is that benefiting you?

The major problem it is solving is collaboration, today in the era of work from home there is a need of instant messaging apps for business. It also solves problems of disorganized information, email overload, collaboration challenges, lack of visibility, communication gaps, security concerns, and geographical barriers, resulting in improved productivity, efficiency, and teamwork for users.

Read more
MK

Madhan K

June 6, 2023 Source: G2.com
"Flock: Robustious and Iconic BIM Gig"
What do you like best about Flock?

With Flock, I am able to create unlimited communication channels in one secure integrated place.

What do you dislike about Flock?

Now that I can integrate with external web apps to enhance audio and video calls, I have no other flaw.

What problems is Flock solving and how is that benefiting you?

I am able to send and receive direct messages from one application.

Read more
BM

Billy M

May 31, 2023 Source: G2.com
"Easy Inter Team Communication System"
What do you like best about Flock?

Flock is an easy to use and quick instant messaging system that allows you to quickly and efficiently collaborate with your team. You can set up channels to talk to multiple people or work individually with a member of your team. They offer a free plan that is more than capable for smaller teams (10-15 people) but offers other paid options to provide even more flexibility. The free plan caps at 10,000 stored messages, while paid plans have way higher storage capabilities. We love that we can have this easily at both home and the office for meetings when the weather or other factors keep us at home.

What do you dislike about Flock?

The cap on the free plan can be challenging, but this can easily be fixed by going to a paid plan. We have also found that the notifications, while helpful, can be obnoxious in certain settings. We have had a hard time with notifications on android devices and turning off the audible alarms. However, it is good not to miss certain information.

What problems is Flock solving and how is that benefiting you?

Previously we would physically wait until someone was off the phone or free to give them a message or send an email. Now we can instantly communicate without waiting, saving us valuable time. We also can share across different departments around the building without setting up meetings or needing space. This can quickly be done from a network-connected device.

Read more
PJ

Pratik J

January 9, 2023 Source: G2.com
"Always abuzz with updates"
What do you like best about Flock?

The mobile app is amazing for communication. All members of the team, on and off field, never miss an important update

What do you dislike about Flock?

Every time there is a ping on Flock, I immediately reply so its addictive

What problems is Flock solving and how is that benefiting you?

Eliminated the need of unnecessary '' yelling through the door and unexpected office visits

Read more
PK

Pankush K

January 8, 2023 Source: G2.com
"A great messaging for business use"
What do you like best about Flock?

The best feature of flock is that everything is integrated into it. You can use the flock API to trigger alerts and use it as a standard messenger like Microsoft teams. You can schedule meetings. You can create groups for specific alerts too. Many other apps are built-in, like Calendar, Drive, Assistant, Reminders, Notes, etc.

What do you dislike about Flock?

For the mobile application, Flock sometimes doesn't give notifications on time. So, you can miss a few alerts or messages if you are using the mobile application.

What problems is Flock solving and how is that benefiting you?

It is solving a significant problem of integrating many functionalities in one place. Thus, you end up using just this one app for everything. We use flock as a standard communication app, and we also use it to trigger alerts for our live applications. We get real-time alerts for all our applications.

Read more

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