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Fleetio Reviews

User Rating

4.8/5 (Based on 261 Ratings)

Rating Distribution

  • Excellent

    78.2%
  • Very Good

    20.7%
  • Average

    1.1%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

User-friendly Interface, Comprehensive Service Reminders, Excellent Customer Support, Extensive Integrations

Mobile App Performance Issues, Limited Customization Options, Lack of Specific Features (e.g., Tire Check, Equipment Hours Tracking), Overwhelming Number of Features

Do You Use Fleetio?

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Review Summary

Users laud Fleetio's user-friendly interface, comprehensive features, and excellent customer support. Its intuitive design makes it easy to manage fleet operations, from scheduling maintenance to tracking fuel usage. Fleetio's robust reporting capabilities provide valuable insights into fleet performance, helping businesses optimize operations and reduce costs. Additionally, its mobile app allows for seamless fleet management on the go. However, some users have reported occasional glitches and limitations in customization options. Overall, Fleetio is a highly recommended fleet management solution for businesses seeking to streamline operations, improve efficiency, and enhance vehicle utilization.

Pros

  • Enhanced fleet efficiency and utilization through centralized management and data analysis.
  • Streamlined maintenance operations with automated scheduling, tracking, and alerts.
  • Improved driver safety and compliance with realtime GPS tracking, geofencing, and driver behavior monitoring.

Cons

  • Some users experienced occasional technical difficulties and glitches within the platform.
  • Inability to handle complex routing and dispatching needs may limit scalability for larger fleets.
  • Limited integration options with certain accounting and other software systems may hinder data synchronization.

AI-Generated from the text of User Reviews

Reviews
PF

Paul F

December 15, 2023 Source: G2.com
"Very promising software that's easy to use and easy to update"
What do you like best about Fleetio?

We've started eliminating paper not only in the shop, but operations and safety as well with their customizable inspection forms. The software can expand beyond the fleet and has the potential to reach multiple users within the operation as you get creative. It's easy to setup and get users started right away. Getting everything loaded and started on their cadences will take time, but take effect immediately.

What do you dislike about Fleetio?

I'd like to personalize the app a little bit further along with more detailed permissions for users. Also, a quick search at the top of the mobile app would be stellar and in more in line with other app designs.

What problems is Fleetio solving and how is that benefiting you?

Fleetio is solving the issue of missing paperwork and time consumption it takes in writing it all down. It's also helping solve safety inspections that we conduct every 90 days on our vehicles.

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VS

Vitor S

November 19, 2023 Source: G2.com
"Amazing product. User friendly, simple and effective"
What do you like best about Fleetio?

Historical data tracking

Reminders are very useful for planing

What do you dislike about Fleetio?

Inspection forms low level of personslization

What problems is Fleetio solving and how is that benefiting you?

Maintenance scheduling

Read more
OR

Ontaria R

October 6, 2023 Source: G2.com
"Such a great platform even for trucking"
What do you like best about Fleetio?

the platform is very user friendly. I love the dashboard and all of the reminders. the ease of adding information about my equipment and choosing a preventative maintenance plan. also adding invoices to the correct vehicles. also the integration with GoMotive and Samara as well.

What do you dislike about Fleetio?

it has a mininmum # of trucks that I have to pay for to use the platform

What problems is Fleetio solving and how is that benefiting you?

the organization of all fleet maintenance into one platform instead of keeping internal files saved on drives or the cloud

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DP

Daniel P

June 30, 2023 Source: G2.com
"Phenomenal software that is somehow both easy to use and unbelievably exhaustive"
What do you like best about Fleetio?

Everything is laid out really well. Easy to navigate. Lots of exceptions and possibilities have been thought of and accounted for. The onboarding team is a must. Their training sessions are informative, the staff is knowledgeable, and the Zoom sessions are short, so I can still get things done. Can't recommend this software enough! I've used a lot of Saas software across many industries, and with time, I've been able to tell whether a company is invested in its product within a few hours of using it. Fleetio is one of the best I've seen in that regard.

What do you dislike about Fleetio?

The software can seem a little overwhelming at first, so you'll have to take the time to focus on training. While there is an option for API, it would be nice if Fleetio could offer an additional service to connect with other software or point us to another company that provides the service.

What problems is Fleetio solving and how is that benefiting you?

Fleet maintenance. Checklists, making sure maintenance happens on a regular schedule. We already had the Verizon Connect Reveal, so that integration is a real bonus.

Read more
EB

Eddie B

June 20, 2023 Source: G2.com
"Manage and track all Fleet Maintenance and cost with great efficiency."
What do you like best about Fleetio?

The flexibility of the service reminder app. It allows me the flexibility to customize service tasks for each vehicle and uses the vehicle mileage to forecast due dates for the selected services.

Fleetio is also integrated with our GPS provider and our fuel supplier so we have a complete picture of our fleet operational cost.

What do you dislike about Fleetio?

I have not yet figured out how to use Fleetio to determine the vehicle life cycle to the point I can say it is now costing much to keep this vehicle in service / or forecast the return on investment turning point.

What problems is Fleetio solving and how is that benefiting you?

Tracking/ ensuring on-time PM service actions by the reminder emails and on the dashboard. The only way you miss a PM action is by simply not doing your job. Fleetio provides service reminder alerts to you in several ways ! Service Reminder makes scheduling PM a breeze.

Issue tracking is a big bonus. By Drivers using the mobile app issues can be reported real-time with comments and pictures. I can review all the provided information and evaluate the reports and make a call on the severity within minutes. Drivers do not have to go to my office or drive to the office location. The mobile app allows them to report issues from anywhere at anytime day or night! I no longer have to remember to write notes for reminders about issues it is already documented in the system. Before fleetio I may have several drivers run across the back lot and tell me about minor issues and by the time I get back to my office I have forgotten by vehicle # what the problem were. The Issue tracking app on Fleetio totally eliminates this problem.

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AK

Alec K

May 29, 2023 Source: G2.com
"Fleetio is awesome"
What do you like best about Fleetio?

Fleetio is a well put together, fleet management software that helps you keep track of any metric you could need for your fleet. The cost is more then fair and the fact that you do not need to sign multi-year contracts makes this a no brainer.

What do you dislike about Fleetio?

So far, the only downside has been when linking to an API for your fleet tracking / ELD, it does not pull past data. So your analytics will start tracking from the day you link the accounts.

What problems is Fleetio solving and how is that benefiting you?

Fleetio is providing us an easy solution for tracking all of the fleets renewables in one place. It allows you to build your own maintenance plane and set reminders for each price of equipment.

Read more
SW

Susan W

May 19, 2023 Source: G2.com
"Manager/Driver lifesaver"
What do you like best about Fleetio?

Fleetio has helped our company keep track of our vehicles and their needs i.e. registration/oil changes/issues, etc. We use it for inventory purposes and to keep track of what vehicle each driver is in. The app helps drivers have their essential documents in their hands when needed.

What do you dislike about Fleetio?

Fleetio has more options than we basically need.

What problems is Fleetio solving and how is that benefiting you?

We used to keep our fleet inventory on a spreadsheet that had to be manually looked over. With Fleetio, reminders are emailed for issues that need attention. Reminders free us from worrying if we missed renewing registration or maintenance on a vehicle.

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MP

Marcie P

May 16, 2023 Source: G2.com
"I absolutely love Fleetio!"
What do you like best about Fleetio?

Everything about Fleetio is extremely helpful. I like the fuel & service tracking.

What do you dislike about Fleetio?

Everything with Fleetio works perfectly.

What problems is Fleetio solving and how is that benefiting you?

Fleetio is helping track all of our fleet expenses.

Read more
AU

Anonymous User

May 15, 2023 Source: G2.com
"Great product for my company."
What do you like best about Fleetio?

The forms/inspections. I customize them within my company to be applicable for safety forms and documents.

What do you dislike about Fleetio?

I wish that the forms/inspections could be completely customizable so that you could really create a great form that wasn't fleet based.

What problems is Fleetio solving and how is that benefiting you?

Digitizing our inspection forms from safety to fleet such as equipment and vehicle.

Read more
bw

brian w

May 4, 2023 Source: G2.com
"A must for self-managed fleets"
What do you like best about Fleetio?

Fleetio is a powerful, user-friendly system and is very comparable to technologies the fleet management companies utilize.

What do you dislike about Fleetio?

Additional integration (HR systems, Payroll systems, OEM's) would be helpful.

What problems is Fleetio solving and how is that benefiting you?

Inventory Management and Maintenance Control

Read more

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