EB

Ebbe Bernth

February 6, 2021 Source: Trustpilot.com

Topgod kundeservice

Jeg har lige solgt min bil og glemte at få trackeren ud af bilen. Det går først op for mig, da jeg får faktura fra FleetCompleteJeg skriver det til dem som det er, og afventer min betaling af faktura2 døgn efter får jeg mail fra Kati om at det er helt forståeligt og de krediterer min fakturaDet er altså god stil og god kundeservice

AU

Anonymous User

May 19, 2016 Source: G2.com

"Great for tracking down stolen vehicles and equipment fast"

What do you like best about Fleet Complete?

It is awesome for tracking equipment and vehicles. Exactly what is supposed to do. The new upgrade to Google Maps and street view makes it even more useful. There is a ton of reporting capabilities with Fleet Complete, and we have many set up. The capabilities we have learned over the last few years are amazing too, some applicable to us and some not but pretty cool all the same.

What do you dislike about Fleet Complete?

There are only a few spots that are a little tricky to navigate in terms of user interface. They are not easily intuitive, but there are only a few spots. Reporting is one that you can get lost in pretty quick but with a few extra minutes and a couple test runs you can usually get the report you are looking for.

Recommendations to others considering Fleet Complete:

The best move you can make to protect your fleet. It has saved us a ton of money in potential lost and stolen equipment and vehicles and time.

What problems is Fleet Complete solving and how is that benefiting you?

First and foremost we use it for safety and it has definitely come in handy there. But the biggest thing is that it has helped us get back every piece of equipment and every vehicle that has been stolen. In fact we had a vehicle stolen this morning and we had it back with police involvement by 930am, and the guy was at work. We had a piece of equipment taken to another province and we were able to track it down and by the end of the day it was in police custody for us to pick it up. It has been a huge saver for us.

KJ

Kathlyn J

November 18, 2018 Source: G2.com

"Adequate for Asset Tracking, Some Kinks"

What do you like best about Fleet Complete?

Fleet Complete has been very helpful in our agricultural business. The reason that we have chosen to use Fleet Complete over other programs is a). is it compatible with Telus tracking devices and b). it can be programmed to locate and map rural land locations, which is pivotal to our work. It tracks vehicles, plots on maps, and sets rules/alarms for vehicles. Customer service is very good.

What do you dislike about Fleet Complete?

I find Fleet Complete lacks some user ability. In our case, we upload hundreds of GPS locations annually. Mapping new POIs in batches can be a pain in terms of learning the proper formatting. I also wish it could calculate mileage from home to each location automatically. I have not yet found an easy way to do this, and waste hours calculating this manually.

What problems is Fleet Complete solving and how is that benefiting you?

We track all of our fleet, can locate/give directions from the main office, and map all work locations using Fleet Complete. This has streamlined our work and been an asset to problem solving.

sh

søren hansen

October 9, 2021 Source: Trustpilot.com

jeg har solgt bilen og pillet trackeren…

jeg har solgt bilen og pillet trackeren ud, skrev til dem at jeg gerne ville betale for en retur label og dermed en bekræftigelse på ogsigelse af mit abonnement. får intet svar på mail og ingen tager telefonen???? modtager stadig regninger??hold jer fra det firma

A

Aga

September 26, 2024 Source: Trustpilot.com

Not reliable dont purchase

Do not use this tracking service hours are off, 2.5 months to get a issue resolved. Does nnot work as promised.

A

Alea

August 31, 2024 Source: Trustpilot.com

This is the second time I have been…

This is the second time I have been flagged in an incorrect location and because of that I was flagged for speeding. Both times I was on the interstate going the appropriate speed and both times it pinned me one road over and of course interstate speed is different from city road speed so I was flagged. Their location was not accurate!!

CR

Chisam Reiter

June 12, 2024 Source: Trustpilot.com

Devices stopped working but can't…

Devices stopped working but can't cancel.

First, I was told that I could either pay for the devices or I could sign a three-year contract and the devices would be paid for. I agreed to pay for the devices up front. However, once I signed the contract and began having issues did I see that the sales rep lied and my contract had me locked into a 3-year contract. I have tried cancelling countless times. Most recently, they say changes cannot be made to the account because a support ticket is open (because the devices are not tracking) but this has gone on for 10+ months now. I have wasted so much time calling support and getting transferred from one department to another. I had to buy out the contracts of the devices that were halfway working (the ones that did track did not show all of the data that was promised) and am bleeding out on the others that I cannot cancel and will likely auto-renew.

JJ

Jashon Joye

March 15, 2024 Source: Trustpilot.com

A MONEY DUMPER OF A COMPANY

A MONEY DUMPER OF A COMPANY ! If I want to terminate the contract because I longer need the service due to a carrier termination, why should I have to still pay the total balance of the contract plus fees !!! The app is not that good compared to prior owner when Bigroad was its own company. LOOK ELSE WHERE YOUVE BEEN WARNED!

S

Snowman

December 14, 2023 Source: Trustpilot.com

A big bunch of incompétant guys…

A big bunch of incompétant guys !!!Imposible custumer support!!! each time a professional of fleet work on a device thisone is out !!! change our plateform no more able to connect to MTQ plateform , obliguated to scrap 12 gps device and have to fund an other plateform.

JC

Jonathan Charron

November 30, 2023 Source: Trustpilot.com

One of the worst technology i've ever…

One of the worst technology i've ever use. Tracking problem, odometer inacuracy for about 300km each day, the hub is overly complicated. No full admin control over your data and fleet/staff management. Their ELD (Bigroad) is a separate app that can't EVEN talk correctly to fleet complete. I've spoke with 3 members of their technical support and no one was able to fix my issue in 3 weeks. i was forced to switch to another system cause we were not legal to drive with our truck with their system. Nobody seems to know what problem you facing with their app. totally incompetent staff members.

Fleet Complete Reviews

User Rating

Rating Distribution

Do You Use Fleet Complete?

Ebbe Bernth

Anonymous User

Kathlyn J

søren hansen

Aga

Alea

Chisam Reiter

Jashon Joye

Snowman

Jonathan Charron

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