Home/ Customer Advocacy Software/ FirstPromoter/ Reviews
Your personal manager
66.7%
18.5%
3.7%
3.7%
7.4%
It works with recurring payments, Stripe coupon codes and Stripe payment links are the features needed for our company (B2B SaaS). Also, the onboarding support was great. We switched from idevaffiliate where the user support was nonexistent.
UI has it's quirks but overall its improving quite nicely. Tested it the first time in 2020 and now in 2023 I tested it again and was impressed by the progress.
Our B2B SaaS affiliate program which includes recurring payments and coupon codes etc.
From the beginning, their customer support has already BLOWN Keap's out of the water!! They've been so helpful the entire way. From early demo questions to integration help to our platform questions once we transitioned from our other affiliate tracking platform, they've been responsive + helpful. I'm not used to having such great support.
Love Firstpromoter — especially coming from Keap. There are some small data points + feature adjustments that would take this platform to the next level. FP is constantly making updates + releasing new features that have constantly been improving the platform as well as the reporting/analytics.
We were looking for an affiliate tracking platform to support a saas company affiliate program. The features + commission structure flexibility has opened up our program to a whole new level of promotion incentives.
It's just such an impactful tool for us to gain traction on customer referrals. Before this, we manually tracked them and then discounted the referral amount off of their bill. It was not a good system.
It seems that we can only use Paypal to pay out our clients.
It's not just payment processing. Its actually helping us track towards a healthier mix up paid vs referred clients.
FirstPromoter has a great product and phenomenal service. Their support team has been readily available to answer our many questions. Highly recommended!
We really like the software and haven't found any downsides at this time.
We are using FirstPromoter to launch an affiliate program for our SaaS company.
We've gone through multiple affiliate systems that connect with our Stripe and weren't happy until we found FirstPromoter. They've thought of just about everything.
Fortunately there hasn't been something we wanted to do with FirstPromoter that we couldn't. Their service has been solid and we've yet to have a poor support experience.
FirstPromoter manages our SaaS company's affiliate program. It tracks signups, attributes them to affiliates and manages payouts of commissions.
• Easy to use
• Excellent Customer Service
• Intuitive
• Outdated design
• No built-in Terms and Conditions composer
It helps me track affiliate activity. I cannot highlight enough how good their Customer Service is.
Ease of setup, Customizable features. GREAT Customer Service when needed. Our affiliates also like the setup and information available to them from the platform.
We have no dislikes in this product at this time. Been using it over 6 months and like the features and always have received good support from customer service.
Tracking referrals in a simple turn-key solution after initial setup. It makes paying them easy also.
I'm not a developer and Virgil from First Promoter was extremely friendly and helpful, helping me several times,
I change my integration option 3 times and in the 3 times was available to help.
I hope they integrate with more apps in the future, they have a better UX, support and features then idevaffiliate, but would be great to see more integrations.
The affiliate program for my company.
It's an affiliate system that saves me about 20+ hours per month to pay my affiliate partners.
No complaints just yet! I'll be sure to update this review if I find something!
There's different levels with how you can use firstpromoter. We use it from a development standpoint, and integrate it into our app which has been great.
* Bulk paying affiliate partners (provided csv to upload into Paypal bulk payments)
* Prevents me from manually monitoring renewals and payments to those renewals
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
You can see how much love the FirstPromoter team puts into the platform and their customer service. They are always helpful and receiptive to suggestions and ideas, too. The tool itself is easy to use and offers a no-frills and no-nonsense solution for affiliate programs.
A few features that larger affiliate platforms offer are missing, but I believe there will be a big update soon that will add these and make FP have nothing to envy of the larger platforms out there.
FirstPromoter hosts our affiliate program and lets us and our partners manage all aspects of our affiliate partnerships.