FastSpring Reviews

User Rating

3.7/5 (Based on 608 Ratings)

Rating Distribution

Excellent
58.2%
Very Good
9.7%
Average
2.5%
Poor
1.8%
Terrible
27.8%

User Sentiments

Fast Customer Support, Efficient Refund Process, Reliable Service, Ease of Integration

Risk Screening Fee, Subscription Cancellation Issues, Inconsistent Communication, Lack of Payment Processing Transparency

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Review Summary

Overall, users praise FastSpring for its user-friendly interface, ease of setup, and reliable customer support. Many commend its robust features, including customizable checkout pages, multiple payment options, and detailed reporting capabilities. However, some users express dissatisfaction with its pricing structure, occasional technical glitches, and limited customization options for checkout pages. Additionally, a few users report issues with customer support responsiveness and the platform's ability to handle high-volume transactions.

Pros

Easy checkout process and customizable checkout pages.
Multiple payment options and multicurrency support.

Cons

Expensive for small businesses.
Lacks analytics and reporting features.

AI-Generated from the text of User Reviews

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Reviews

Manfred Schaumberg

November 11, 2024 Source: Trustpilot.com

I'm happy with your quick solving my…

I'm happy with your quick solving my claim (double payment) and your immediately sending back the refung. Great to work with you

Alban Osmaj

October 22, 2024 Source: Trustpilot.com

Finding the details of the order I made years ago!

Very fast and impressive experience!

dpina1

September 30, 2024 Source: Trustpilot.com

Kind and fast service

Kind and fast service, good communication

Michaël

September 27, 2024 Source: Trustpilot.com

Zebra Designer 3 Professional license issue

Friendly, Fast and professional global support!

JAVIER VALDEOLMILLOS

September 20, 2024 Source: Trustpilot.com

Good job of linking

I had to look at the invoice to find you and through you yet transmitted my doubt to N1Music. Good work!!
Good job of linking

Koba Fartenadze

September 4, 2024 Source: Trustpilot.com

You are the best

Date of experience: September 04, 2024

Vincent St. Jean

August 29, 2024 Source: Trustpilot.com

Freemake Video converter

Recently had to request support and instructions on how to reinstall a program of Freemake video that I had purchased and lost because I had to reinstall windows 10 which wiped out the program. With their expert advice and simple instructions, in a timely matter they help me reinstall the program. It's a super program, easy to use and well worth the price.

John Worley

August 12, 2024 Source: Trustpilot.com

The service provided was outstanding…

The service provided was outstanding and I am very pleased with the manner in which my problem was dealt with, as always you can trust FastSpring to deal with any worries you have with the upmost privacy and I know I can trust them to protect me.

Kunde

August 3, 2024 Source: Trustpilot.com

Immediate reply and help

Vange Demetriou

July 17, 2024 Source: Trustpilot.com

Professional

Very prompt, efficient and professional service. My issue was solved seamlessly without any delay or stress. Thank you!