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Factorial Reviews

User Rating

4.5/5 (Based on 190 Ratings)

Rating Distribution

  • Excellent

    64.7%
  • Very Good

    25.8%
  • Average

    5.3%
  • Poor

    0.5%
  • Terrible

    3.7%

User Sentiments

User-Friendly Interface, Comprehensive HR Management Tools, Efficient Time Tracking, Easy Holiday Management

Limited Customization Options, Occasional Software Bugs, Payroll Functionality Needs Improvement, Mobile App Lacks Some Features

Do You Use Factorial?

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Review Summary

Factorial is a popular HR software praised for its ease of use and comprehensive features. Users consistently highlight its user-friendly interface, ability to manage time off, track employee data, and streamline HR processes. While some users find it lacking in customization options and integration functionalities, overall, it offers a valuable solution for managing employee leave, scheduling, and documentation.

Pros

  • Easy to use, intuitive interface, and streamlines HR processes.
  • Provides a centralized system for managing employee data and documents.
  • Offers features for tracking time off, attendance, and leave requests.

Cons

  • Some users find the task management and organization chart features inadequate.
  • The platform might have a learning curve for those unfamiliar with HR systems.
  • Limited customization options for document templates and workflows.

AI-Generated from the text of User Reviews

Reviews
JR

Javier R

January 7, 2025 Source: G2.com
An efficient and user-friendly HR management tool
What do you like best about Factorial?
Factorial stands out for its intuitive interface and ease of use, making it accessible even for non-technical users. Features like employee time tracking, document management, and payroll integration save significant time and streamline HR processes. The centralized dashboard provides clear visibility into employee data, ensuring compliance and effective workforce management. Additionally, their customer support is responsive and helpful, addressing queries promptly.
What do you dislike about Factorial?
While Factorial offers excellent features, some advanced functionalities, such as more detailed reporting or customization options, are limited and could be expanded further. Additionally, the initial setup can be slightly overwhelming due to the range of tools available, and integration with third-party applications could be smoother. For smaller businesses, the pricing might be a consideration when compared to alternatives.
What problems is Factorial solving and how is that benefiting you?
Factorial has streamlined our HR processes by centralizing key functions like time tracking, document management, and payroll processing. Previously, these tasks were scattered across multiple tools, leading to inefficiencies and errors. With Factorial, we've reduced administrative time, improved data accuracy, and ensured compliance with labor regulations. Additionally, the automated notifications and reminders for performance reviews and employee documentation have helped us stay on top of critical tasks without manual intervention, ultimately increasing productivity and employee satisfaction.
Read more
JL

Janeth L

December 16, 2024 Source: G2.com
Muy buena
What do you like best about Factorial?
What I like the most is that I have been able to improve processes within my department. The control of time, absences, etc.
What do you dislike about Factorial?
Everything is useful, but I would like the help consulted on the page to be a bit more specific in some cases.
What problems is Factorial solving and how is that benefiting you?
The management of absences
Read more
LM

Lourdes M

July 31, 2024 Source: G2.com
User-Friendly Interface
What do you like best about Factorial?
Effective communication is crucial in any educational setting, and Factorial is amazing in this area. The platform offers various communication tools that facilitate interaction between students and administrative staff. Whether it’s through announcements, direct messaging, or feedback forms.
What do you dislike about Factorial?
some users have reported that certain features can feel overwhelming due to the amount of options available. This complexity may affect the least experienced users from fully utilizing the platform's capabilities, limiting its effectiveness in enhancing the student experience.
What problems is Factorial solving and how is that benefiting you?
Factorial’s scheduling features have been a great addition for our business school. With the ability to manage class schedules, extracurricular activities, and appointments, both students and staff can optimize their time. The platform’s calendar integration helps prevent scheduling conflicts, allowing students to engage fully in their academic and social lives.
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vn

video n

July 30, 2024 Source: G2.com
Exceeded our expectations!
What do you like best about Factorial?
Their platform is intuitive and easy to use, which has greatly facilitated human resources management in our institution.
What do you dislike about Factorial?
While the platform is generally user-friendly, some features could benefit from more detailed tutorials or documentation. Occasionally, we found ourselves needing to reach out to support for guidance on specific functionalities that weren’t immediately clear.
What problems is Factorial solving and how is that benefiting you?
The features they offer, such as payroll management, absence tracking, and performance evaluations, have optimized our internal processes. These tools have allowed us to streamline our operations, enabling us to focus more on education and less on administrative tasks. The reporting capabilities are also a significant advantage, providing us with insights that help in decision-making.
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DU

Daniel U

June 16, 2024 Source: G2.com
Factorial, a very good software for Human Resources
What do you like best about Factorial?
Ease of use, very intuitive user interface
What do you dislike about Factorial?
The reports. They´re not very good, and not so easy to create customized ones.
What problems is Factorial solving and how is that benefiting you?
The personnel management, the offering of an up to date organigram, shows hierarchy employee
Read more
MA

Maroane A

May 2, 2024 Source: G2.com
Corporate Customer Success
What do you like best about Factorial?
- ATS and all the automation.
What do you dislike about Factorial?
- Expense report is also fine.
Recommendations to others considering Factorial?
- Not using the virtual cards, but I see the value in it and centralizing all the expenses for the company.
What problems is Factorial solving and how is that benefiting you?
There are still some bugs here and there.
Read more
MR

Max R

April 22, 2024 Source: G2.com
Transition to an integrated platform that brought a lot of value to our company
What do you like best about Factorial?
Factorial has been designed for businesses like mine. We manage different locations in different countries with different policies and holidays. The recruitment needs to be integrated, and shift management is mandatory for 70% of our contractors and employees. Having a fully integrated experience for all the tools was a game changer for us. It also offers enough flexibility to customize most of our requirements.
What do you dislike about Factorial?
Some of the extra modules are not mature enough to bring us value. For example, the Software Module is not very useful in our case, because we need a more granular method to manage licenses, and cost.
What problems is Factorial solving and how is that benefiting you?
Before having Factorial, we needed to rely in more than one tool to manage the business entirely. Factorial integrates all the features in one place, and gives us an unified view of the business.
Read more
MG

Marta G

March 22, 2024 Source: G2.com
Factorial changed my business
What do you like best about Factorial?
We have been using Factorial for a year now and all I can say is that it highly improved our operations. Before Factorial we were using different tools to manage vacation, payroll, info and documents, it was still a very manual process. Now the employees have so much more independence and visibility on their information that they don't even write me as much - so I get to get more stuff done. They use it daily to check on work anniversaries, birthdays, upload and sign documents etc. The mini facebook is definetely very engaging.
What do you dislike about Factorial?
Recommendations to others considering Factorial?
I use it with my employees in the US and Brazil, and it's SO easy to change languages, adapt currencies, worklocations etc. Highly recommend for international companies.
What problems is Factorial solving and how is that benefiting you?
Read more
AL

Alex L

March 20, 2024 Source: G2.com
We can now keep track of holiday effectively, of candidates, and generate analytics Diamond in the rough - Will suit 95% of companies but only needs a small polish to be a shining gem
What do you like best about Factorial?
Feature heavy product for a very good price compared to others on the market - we have a full suit of features whereas other software would only give us base modules for the same price
What do you dislike about Factorial?
Cross-functionality of the modules can be better implemented - for example, variable that change in the future in contracts occurring should be able to be used in document generation for example.
What problems is Factorial solving and how is that benefiting you?
All in one suite that grants a framework for effective HR Ops strategy.
Read more
PM

Prof. Matteo M

March 19, 2024 Source: G2.com
Publication of company activities Factorial Function
What do you like best about Factorial?
Ease of use, intelligent clocking in for employees
What do you dislike about Factorial?
The graphics can be improved............
What problems is Factorial solving and how is that benefiting you?
Assistance and control of hours worked -
Read more

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