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EZ Texting Reviews

User Rating

4.3/5 (Based on 3,457 Ratings)

Rating Distribution

  • Excellent

    47.5%
  • Very Good

    39.4%
  • Average

    10.1%
  • Poor

    1.5%
  • Terrible

    1.4%

User Sentiments

Ease of Use, Fast Communication, Reliable Service, Effective Customer Communication

Limited Features, Confusing Pricing Plans, Poor Mobile App Functionality, Delayed Message Delivery

Do You Use EZ Texting?

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Review Summary

Reviews indicate that EzTexting is a user-friendly and reliable SMS marketing platform. It offers a wide range of features, including customizable templates, scheduling tools, and analytics. Customers appreciate its ease of use, helpful customer support, and the ability to create and send personalized messages. However, some users mention that the pricing can be high and that the platform can be slow at times. Overall, EzTexting is a popular choice for businesses looking for a comprehensive SMS marketing solution.

Pros

  • Userfriendly interface and easy setup.
  • Reliable platform with minimal downtime.
  • Featurerich platform with various marketing tools.
  • Strong customer support via phone, email, and live chat.

Cons

  • Limited customization options for templates.
  • Occasional issues with message delivery and reliability.
  • Pricing can be high for some businesses, especially startups.
  • Reporting and analytics could be more robust.

AI-Generated from the text of User Reviews

Reviews
GM

Gabriel Murray

October 10, 2024 Source: Trustpilot.com
I love how easy the service is and…
I love how easy the service is and whenever there is an issues customer service does the best job of helping fix it. The do it quickly too. I love EZtexting!
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J

Joyce

July 29, 2024 Source: Trustpilot.com
Our members respond so quickly to the…
Our members respond so quickly to the text.
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NR

Nishy Rae

June 10, 2024 Source: Trustpilot.com
Soapy Addiction
Easy just like the name of the company. A little pricey but worth it.
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AS

Alicia Sharp

January 25, 2024 Source: Trustpilot.com
At first it was a learning curve to be…
At first it was a learning curve to be able to use the software to send out group texts to my clients. Once i met with the rep, we went over my concerns and i love using this platform now. Great marketing and communicating tool.
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V

Vee

January 22, 2024 Source: Trustpilot.com
Ez texting is great
Ez texting is great. So convenient and I love the AI text feature.
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IC

Instructor Counselor

January 22, 2024 Source: Trustpilot.com
You guys are doing great
You guys are doing great, I really love using this tool, I'm able to communicate with my whole class at a click of a button.
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W

Wiiin

January 22, 2024 Source: Trustpilot.com
Best SMS ever !
It is so easy to send out a message to my community not only that they are coming up with a new addition every time I log on to the website
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BS

Brittney Sibley

January 22, 2024 Source: Trustpilot.com
Everything is just easy to use!
Date of experience: January 23, 2024
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k

kobi

January 21, 2024 Source: Trustpilot.com
Best to use
Best to use, and easy
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JS

Jozalyn Sharp

January 21, 2024 Source: Trustpilot.com
Easy to use
Easy to use, manage, and super user friendly platform. Would love the ability to purchase phone numbers specific to different acronyms to make marketing a bit easier (ie 725-Textus1) but other than that i love using it!
Read more

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