ExtendedReach Reviews

The ability to customize Extended Reach to suit your agency’s needs.

While the software is always changing,sometimes there seem to be features that would be obviously good,but don’t exist yet.

Extended Reqch is easily customizable. Their help desk is excellent and efficient. This software is always changing to keep up with the demands placed on it.

I like that extendedReach gives me reminders for when items are due for my case files. I also like that I am able to see all of my active cases on one screen and am able to go between them with ease.

I dislike that when I enter multiple client contacts in one sitting, sometimes the website grinds to a halt, and it takes minutes to save my work. I also occasionally experience difficulties with the extendedReach plugin. Occasionally, the plugin does not update my work on the website accordingly, and I lose progress.

extendedReach is solving the need for our company to use a database for case management. extendedReach benefits us by giving us a digital way to keep and store case notes.