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52.8%
19.4%
8.3%
5.6%
13.9%
I have nothing but good things to say about ExpertVoice! Every employee I've interacted with has been excellent: they've all had great personalities and been attentive, savvy, and committed to ensuring that our brand has a positive experience. I've actually worked with EV in two different roles, and no matter our budget, EV has solutions to increase revenue by getting education to the folks who influence buyer decisions. An excellent brand partner!
There's nothing I dislike about ExpertVoice! The only hiccup I encounter is that when shipping gratis products to bigger retailers, the likelihood of it getting to the Expert who took the module is lower. That leads to dissatisfaction and less willingness to take more modules.
The brand I work for currently has a team of broker sales reps. Our brand is still small, so the amount of time a given broker devotes to educating retail staff is limited. By creating lesson modules in EV, I can control the messaging that I want the retail staff to hear, and which product features and benefits are the most important to emphasize. We also get great engagement with The Vitamin Shoppe, which isn't a retailer that our brokers call on. That audience is hungry for education, and we weren't set up to provide it to them without EV.
ExpertVoice has a large pro community and audience we would otherwise not reach with our pro discount programs.
There are downsides to ExpertVoice. We just need to continue to leverage the platform with fresh brand and educational content to keep the sales coming.
Expertvoice is connecting us with a larger audience of pro athletes, shop employees, and influencers than we could reach on our own. Our eCommerce sales benefit from increase business from Expertvoice
The ability to educate and incentivize our retail accounts. I love that our ExpertVoice team is always so willing to help us put together the best lessons and campaigns.
Nothing, we love everything about ExpertVoice and we are very thankful!
ExpertVoice is helping us solve the problem of being unable to be everywhere at once. It gives us the ability to provide our retailers with easy access to education without needing to constantly be in the stores training.
Great reach of highly engaged Experts. Affordable
The order processing system before switching to True Commerce.
Highly recommend any brand in the specialty CPG space to try and use EV; it's a great way to engage new customers and experts across a number of fields.
We've been able to interact with experts across a plethora of industries; from the military complex to specialty retail. Biggest benefit has been the expert reviews
The solutions the team brings to the table, with valuable, trackable results
Nothing- everything is great and the team is outstanding
There are very few platforms that will benefit your brand and create advocacy and make you money at the same time!
This platform replaces boots on the ground training that is massively expensive to execute. They are helping create a community of brand experts and ambassadors.
Our collaboration with ExpertVoice and its team of specialists helped us come up with a strategy to both have an immediate impact on our DTC presence as well as stand out in a competitive market for athlete recovery tools. Most importantly, it helped us build our brand and continue to extend its reach through the experts on this platform.
While there cannot be a price tag on building your brand, I would love to see programs specifically targeted at emerging brands, startups and category disruptors that work with smaller budgets than established brands.
Building our brand and putting our product in the hands of experts that will hopefully share their experience with others, allowing us to showcase our advantages over other compeitor products.
Love that the platform incentives employees to gain more training while allowing brands to change up training as much as they like to meet their needs.
Sometimes the quizes to get certified are too long and not worth the time it takes to pass them.
Getting training for brands or products that I might not be as familiar with is something I really appreciate as it's tough to get that during work.
I like the ability to have professional reviews at hand. You no longer have to sift through a ton of different reviews on multiple sites not knowing the reliability of the reviewer. ExpertVoice is a reliable collection of reviews for the informed consumer!
Not having access to more brands to browse from, even just access to reliable reviews if I don't have purchasing access. It would be helpful to be able to read reviews so I'm better informed on the products I am buying and investing in.
Before buying any gear, check out the reviews on ExpertVoice for the reviews you're really searching for!
The reliability of the reviews from professionals in similar fields as me and being able to contribute to the reviews. The users of ExpertVoice typically know what a consumer is looking for in the products. We have access to reviews that are practical and the gear has been used for what it was intended for and probably what the consumer of ExpertVoice is wanting to use it for. Again, it is an amazing resource to find relevant and reliable reviews.
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