ExpertSender Reviews

ExpertSender allows you to send personalized messages and emails to your customers, and that kind of automation always works for better conversion. They have an excellent support team that is always happy to help you to understand this tool better (which is not so easy at the beginning). It is worth mentioning that implementation is relatively easy.

ExpertSender doesn't have any significant issues. You have to spend some time learning how to work with this tool, and after that, all works well.

ExpertSender helps us activate our clients with personalized messages. We have managed to work with abandoned carts and have observed an increase in the conversion rate.

You can automate a lot of activities for sales with your customers, you can create automatic email or responses to increase the reach of your products, you can create seed list,and if you have new products you can offer them quickly

rigth now I think everything is working perfect however at night hours I have noticed it is slower, I already check my network and everything is fine, I hope I can get some help

you can organize all your client list very quickly in list according to your purposes, you can have a list of customers that are 99% ready to buy your product or customers that need an additional call to be conviced of getting your product, you can check the analytics of your products and sales

Robust Marketing Automation: Expert Sender offers a Comprehensive suite of tools and features for automating marketing campaigns. I appreciate the platforms ability to streamline and optimize the marketing efforts, saving time and resources.

Complexity for Beginners: Some users might find ExpertSender´s interface and features initially complex or overwhelming, especially for those who are new to marketing automation platforms. A more intuitive onboarding process or additional educational resources could help mitigate this challenge.

Campaign managment: expertSender provides tools for designing, creating and managing email campaigns. It offers feautres like draf-and-drop email editors, personalization options, A/B testing, and automation workflows to streamline the campaign management process.

Expert Sender is very easy to use and reliable.

Very helpful full of Good quality and services unbeatable Highly recommend!

Connection with Expert Sender is sometimes uncertain. bug?

Software very practical to use, solid, and allows the sending of emails in complete safety, I highly recommend it.

It is a complex system to use, but it is easy to use it when you learn it. Expertsender has a really high standard of customer service. In our company we have a lot of different products which require a lot of attentions, where Expertsender is really good partner to have.

We use Expertsender to have a dynamic e-mail flow where it is important for us that the e-mail flow knows how to switch e-mail users to another e-mail flow if the user changes position in our end. This is something Expertsender is good as.

This is a minor problem for me, but if I had to mention something about Expertsender that could improve my experience with them. Would be a analyst to analyza your unit and what could be improved. E-mail marketing is getting harder and harder and sometimes it is nice to have a person who know the system in site out and can help improve deliverability. With this said Expertsender is more than happy to do it if you ask them, but it could be nice with a report system or personal service that could help you improve!

If you want a system that can handle a lot of data and give your customer a unique customer experience. Expertsender is very professional and profitable system to have. I can fully recommend your system!

Expertsender sender is a good place to make personal e-mail flows to you customers. We are using Expertsender because we want to give our customers a unique customer experience plus give them a in site of our business. It is very easy to make a e-mail flow and if you have any problems you will get fast and good customer service.

Second to none customer service, intuitive and simple interface.

Reports could be a bit better, maybe connected to google analytics for quick preview of campaign results?

If you're looking for simple, yet effective and powerful (countless options of segmentation) tool for marketing automation then Expert Sender is for you! ;) Also as I mentioned before, customer service is top notch.

Expert Sender is quick and simple solution for marketing automation. We've been testing few systems, but none of them seemed to be working correctly. With E.S. everything works just fine, and if not then I can count on customer service to help me fixing everything or even sometimes fixing it for me quickly.

Mainly the personalized Support and their ability of helping us to understand the tool in a simple way. I have an Account Manager that I can contact anytime I need and that makes me feel very comfortable because I know if I run into any problem, I will have a direct contact that I can count on.

My Account manager is very responsive and I really appreciate the time she dedicates to me: if I have any questions on how to use a functionality, she will answer back with a full detailed explanation, with all the step by step I need to take in order to solve any issue I have.

What I also like is that can even provide support in different languages, Spanish for example.

I’d like to see the Reports section more intuitive. However, when there is something not clear, support team will always help you with any questions we have.

Besides being a very profitable system to have, ExpertSender has an excellent support service in a very personalized way. They can even provide support in other languages other than English that can facilitate a lot the communication.

ExpertSender also has all the functionalities you need to creat beautiful and effective e-mails and has modern technology to create smart automations that will help improve your results.

I have mostly realized benefits in Marketing automation and highly personalized emails.

The automations is very simple and efficiente. Clients can create different types of automation in a very easy way, saving their time so they can be even more productive.

Mainly the support. Support is crucial with IT solutions and Expertsender support is excellent. We recently switched to the new API version and communication and support was second to none.

Also I would say the API functions well for what we use it for and is fairly straight forward to implement.

Very little to say here. One thing that bugs me a little is that I can't edit newsletters or transactional emails so I have to create a duplicate to make even the slighest edit which can be a pain. Other than that perhaps reporting could be a bit more detailed (although I think that has been improved upon) and when I'm looking at old segments created from old subscriber lists, even with notes it's not always easy to tell how they're comprised and compare them.

For us it pretty much works as we need it. We mainly use it for transactinal emails as well as bulk sending of newsletters and it is sufficient for both of those. We like having the ability to stagger emails and send at peak times etc.

ExpertSender allows you to combine data in a very convenient and arbitrary way. The multiplicity of data sources is not a problem here, which is extremely important in our case. They have really good customer service. We can count on professional help and support anytime. As a result, we are able to implement all intended communication activities with our clients. I highly appreciate the possibility of constantly improving the performance of our activities. We are able to react very fast to changes that are happening on the market, and adapt our company and the system to new tasks.

The presentation of some analytical data is not ideal. A few less important widgets are missing, but this does not interfere with the smooth use of the system. Some ExpertSender modules work independently on each other. However, this is not a big problem in our case.

It's a very reasonable system. It is worth talking to them about cooperation.

ExpertSender is used in marketing automation activities and mass mailings of the newsletter within 8 European markets. With its help, we effectively activate our clients in a very personalized way. We send several million emails monthly to our clients, which are characterized by very satisfying deliverability and efficiency.

Pretty much everything. Cost is always high. Expert Sender gets it done. My account manager is always there to help with advice from strategy to tech support.

I'd like to see more user manuals. I can visualize it better with a manual.

Use ES, you'll never be sorry. They are the best!

Getting more of our emails into the inbox. It's easy to ruin your deliverability these days. ES helps us keep it strong.