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Expend Reviews

User Rating

4.7/5 (Based on 295 Ratings)

Rating Distribution

  • Excellent

    77.3%
  • Very Good

    16.6%
  • Average

    3.1%
  • Poor

    0.7%
  • Terrible

    2.4%

User Sentiments

Ease of Use, Efficient Expense Tracking, Seamless Receipt Management, User-Friendly Interface

Occasional App Freezes, Limited Card Acceptance in Some Regions, Inconsistent Expense Categorization, Delayed Customer Service Response Times

Do You Use Expend?

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Review Summary

Overall, reviewers have mixed opinions about the product. Common criticisms include limited features, poor customer support, and a lack of customization options. On the positive side, users praise the product's ease of use, affordability, and helpful onboarding process. Reviewers from small businesses appreciate the product's simplicity and value for money, while larger organizations find it lacking in advanced features and integration options. The product seems to be a good fit for very small businesses with basic expense management needs but may not be suitable for larger organizations with more complex requirements.

Pros

  • Streamlines expense management processes, ensuring efficient tracking and reimbursement.
  • Offers robust features for categorizing, approving, and analyzing expenses, providing clear insights.
  • Mobile app enables convenient expense tracking and submission, simplifying the process for employees.

Cons

  • Some users have reported occasional bugs and glitches, affecting the overall user experience.
  • Limited integration options with certain accounting software, potentially hindering seamless data transfer.
  • The interface can be overwhelming for new users, requiring a learning curve before becoming proficient.

AI-Generated from the text of User Reviews

Reviews
SI

Sammi Ingram

October 23, 2024 Source: Trustpilot.com
Great app
Easy and simple to use app and perfect use for our business to give to our managers!
Read more
S

Silvia

October 14, 2024 Source: Trustpilot.com
Great service
Date of experience: October 14, 2024
Read more
MT

Mariusz Telega

September 5, 2024 Source: Trustpilot.com
Very helpful
Very helpful
Read more
d

dannielle

June 18, 2024 Source: Trustpilot.com
easy to use easy to upload and make…
easy to use easy to upload and make note on documents
Read more
m

mick

June 6, 2024 Source: Trustpilot.com
I like how it works out a mileage for…
I like how it works out a mileage for you. Simple.
Read more
G

Gerrarrd

June 6, 2024 Source: Trustpilot.com
Great tool for those working in the…
Great tool for those working in the field very impressive
Read more
MA

Mark Allatt

May 31, 2024 Source: Trustpilot.com
Best expenses system Ive ever used
Used many different expanses systems over the past 30 years. This one is brilliant.

easy to use, the app is excellent to use on the go and it very easy to review and manage my teams expenses
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D

Dan

May 31, 2024 Source: Trustpilot.com
Easy to use.
Date of experience: May 31, 2024
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c

customer

May 31, 2024 Source: Trustpilot.com
Works very efficiently
Works very efficiently, notifications come through quickly and the UI is very friendly.
Read more
JE

James Eke

May 31, 2024 Source: Trustpilot.com
Such an easy mobile application to use
Such an easy application to use when recording daily work receipts and expenses.
Very easy to navigate around when mobile, and a desktop site which has everything to hand.

Same functions as a high street back. You can freeze your expense cards, pause contactless payments, cancel cards and you will even receive occasional emails for new and improved updates.
Great expense platform.
Read more

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