Exceed.ai Reviews

The AI assistant takes up the responsibility of handling the long initial conversation with the leads, which the sales team sometimes despises.

There is nothing much I dislike about the exceed.ai.It's cool and is positively impacting the business so far.

My sales team is always notified only when there is a qualified lead. This saves more quality time in the sales process and leads to more goal-oriented results. exactly what was needed.

The team at Exceed, is extremely hands-on, supportive and helpful. The actual tool saves our team as we outreach to new prospects and takes fairly cold leads through our funnel.

I think the AI is still evolving so there are some limitations such as properly analyzing the content of responses to ensure the follow-up is relevant and consistent.

The Virtual assistant helps save time when trying to engage with leads that are very upper funnel. It can somewhat prequalify lead which helps.

.Help to automate the lead qualification a best part of it

Nothing to say as of now as for such useful tool

Filtering out the quality of leads for my business segment

First of all, it should be noted that it has an excellent lead qualifier using reciprocal email, SMS and chat dialogues. Virtual assistance instinctively schedules a meeting when a high-potential user is ready to talk to a human. Making a summary of our experience, we can express with certainty that it is the system with excellent functions that acts to obtain satisfactory results. With Exceed.AI, we achieve spectacular customer service, and in this way, we can meet our objectives. They guided us through the implementation of this software and continued to track our routine to make sure our system was perfect.

Our work team's primary and only problem was the perception of a virtual actor working with potential users; it took us some time to get used to it. However, its function is exceptional once adapted to the system and its perception. Our company has achieved positive customer flow, and we owe it all to Exceed as it gets smarter every day and our representative effort is reduced, which I think is lovely.

The virtual market has increased the sales of all our businesses, and its usability has been a perfect strategy to help grow our marketing and sales. IA has managed in 2022 to achieve a follow-up of each potential client working 24/7, thus achieving excellent results. It should be noted that Exceed.IA automatically runs and modernizes its CRM and marketing systemization platform with the period of potential users.

Automatic updates going to our CRM is one of the best features available our team does not have to waste any time moving notes which has been a great help and it takes the productivity of the entire team up.

The resources available in terms of product education and enablement can be more and will solve a lot of small issues for us.

Tailored conversation with every lead and lead qualification process has been really easy since we started using Exceed along with automatic meeting scheduler as well as the updates going to our CRM has made life easy for everyone.

The service is a game changer. I have increased my productivity 10 fold and my client interaction has increased dramatically. This is my first month using the product and my sales are up!

There are a few minor details to work out, like email notifications for certain sequences/escalations, but overall very happy.

Constant client interaction and communication. We are a small company and this helps us increase our sales.

Exceed does a great job at taking leads and bringing them through the early stages of the sales funnel to ensure quality and suitability. It has improved our conversion rate significantly.

So far the only downside has been adjusting to the new workflow, which is inevitable with any service. Any small issue has been immediately resolved by customser service.

Losing leads early in the funnel.

We have scheduled more appointments than ever. Easy setup. Integration with our CRM is seamless. Onboarding has been a joy so far. Increased efficiency from the sary date/

Nothing really. With any software, there is room for improvement specific to the use case, but so far I love everything.

It is helping us qualify leads. Follow up with old leads. Schedule appoint with qualified leads.

We had to have complex workflows using multiple platforms to achieve this, and it was not as efficient and seamless as Exceed.

Exceed’s virtual assistant tool has been a game changer in our Sales Department. The VI sends frequent emails, checks our sales reps' calendars to schedule calls based on their availability, as well as updates our CRM with their status. Exceed also provides us with weekly analytics that helps us understand and track the effectiveness of our outreach efforts. Not to mention, Hadas and her team are so quick to respond when I have questions and are always available to hop on Zoom to clarify any concerns. Exceed’s VI’s are literally like having 3 additional employees who effectively work around the clock to schedule appointments

At the moment we do not have any dislikes that come to mind.

Helping us stay consistent with our follow-up plan.

This software has an automatic and intelligent technology, which manages to contact potential customers and lead them to a real and natural conversation, until they access a real sales agent to make the sale. It also allows the scheduling of meetings with potential clients and the selection of quality leads, ideal for our type of company. It allows the configuration and automation of intelligent responses, so that the assistant can provide solutions to the demands of potential customers via email or web page chats. Configuration of texts and intelligent responses for a fluid communication with potential customers from the web page and e-mail. It has an excellent segmentation of high quality potential customers, to close business successfully and quickly. It manages to intelligently transfer the ideal client to the real agent once the first conversations with the virtual agent have taken place.

It takes a considerable amount of time to configure the entire system and integrate all the company's information and automatic responses into the virtual assistant. It was difficult to make the integrations of the different software we needed to program Exceed correctly, especially Zoho crm, it was laborious, but the technical service guided us. I would like the program to include more languages, this way we could reach more customers from different countries.

An ideal software for all types of companies that want to increase their sales, because the virtual assistant will always be aware of your customers and potential customers who enter at any time to your website. For us it is the best ai software we have used and we are more than satisfied with its use. Thanks to this software we can be sure that all potential customers will be attended at any time, by the virtual assistant, making our human agents, focus and be more concentrated on closing sales and concrete actions that increase our profits. Although a little difficult to configure at the beginning, today everything is going excellent and we managed to increase the work performance.

This software has been a great help because its virtual assistant allows us to serve customers and potential customers at any time, through various communication channels. The conversations that the virtual assistant has with the customer are perfectly useful and able to solve everyday problems and provide the required information in a natural way and without the need of a human agent. Exceed.