lh

luke hasell

September 18, 2021 Source: Financesonline.com

Brilliant software

PROS: We are a small team of 5 and not all IT literate so we needed something easy to use so we could organise our box delivery queries. Evantodesk fitted the bill and has been rock solid and all the team enjoy using it on pc or on their phones. The automations help massively too and have definitely saved us lots of time. The layout UI is great, simple and configurable.

CONS: Honestly nothing. Perhaps the reports could update more regularly but not an issue for us currently.

lh

luke hasell

September 18, 2021 Source: Financesonline.com

Brilliant software

PROS: We are a small team of 5 and not all IT literate so we needed something easy to use so we could organise our box delivery queries. Evantodesk fitted the bill and has been rock solid and all the team enjoy using it on pc or on their phones. The automations help massively too and have definitely saved us lots of time. The layout UI is great, simple and configurable. CONS: Honestly nothing. Perhaps the reports could update more regularly but not an issue for us currently.

RB

Rick Bergami

May 22, 2021 Source: Financesonline.com

Seriously the best ticketing system out there.

PROS: I searched for months for a ticketing system that had all the features I needed. I even created a spreadsheet with all the features and these guys are the only ones that had everything.

CONS: The only think I can say here is the user interface but you get used to it and they are working on improving it.

RB

Rick Bergami

May 22, 2021 Source: Financesonline.com

Seriously the best ticketing system out there.

PROS: I searched for months for a ticketing system that had all the features I needed. I even created a spreadsheet with all the features and these guys are the only ones that had everything. CONS: The only think I can say here is the user interface but you get used to it and they are working on improving it.

DB

David B

February 7, 2020 Source: G2.com

Quality helpdesking solution

What do you like best about EvantoDesk?

Evantodesk makes sure that no call for help 'slips between the cracks' by ensuring every request gets actioned. It also helps us to measure and identify any key improvement opportunities.

What do you dislike about EvantoDesk?

- And of course helps us keep track of our resolution times.

Recommendations to others considering EvantoDesk?

So far there is nothing that we dislike about the software

What problems is EvantoDesk solving and how is that benefiting you?

Need to think through processes around its use and how it is going to be implemented.

RB

Rick B

February 4, 2018 Source: G2.com

Has everything you need.

What do you like best about EvantoDesk?

I literally looked for months for software that could handle everything I needed for my IT support company. Every time I thought we found it, basic features would be missing and support would never get back to me. I thought most of these should be included but EvantoDesk is the only one that had everything! Support have been VERY responsive getting back to us in minutes.

What do you dislike about EvantoDesk?

UI is a little "geeky" but they are working on that.

Recommendations to others considering EvantoDesk?

Try this first! We tried several others but they didn't have all the features we needed.

What problems is EvantoDesk solving and how is that benefiting you?

Using this for a support ticket system. It makes the business run much more smoothly since we can send a support request to the right person.

EvantoDesk Reviews

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luke hasell

luke hasell

Rick Bergami

Rick Bergami

David B

Rick B

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