eSPACE Reviews

It is a simple software to use. It also gives you the ability to build out your spaces to simplify for guests who may need to submit a Work Order.

They are not intergrated with Slack. Test, that have said that they are working on it.

It serves as our work order management system and it has works for all members of our team.

The ability to integrate our calander and work orders, with the option to integrate HVAC systems and door controls.

I am working to integrate our door controls and HVAC systems. Our systems are slightly outdated and eSpace does not currently support the platforms.

Simple work order management at a much lower cost than our previous system.

The app makes it easy to create add video and complete work orders in the field

Nothing. Everything works as it should

I have yet to find anyone with difficulty or anything that’s not the same as desktop

Try it from desktop and app on mobile

Productivity increased. Cross utilized within other departments and improved comm

Espace is great because it allows you to keep track of events and work orders in one centralized location. It has really streamlined my operations and allowed me to get more work completed.

I have yet to find any issues in the year we've be using the platform

Communication

It's easy to use for the user, and it can help in a variety of ways.

The searchability function could probably be better.

Facility management, and IT requests.

This software is easy to use. It allows for room/event management with resources and multiple approval levels.

The Calendar is slow to load and because of the amount of events the list is long to scroll throug.

Scheduling rooms and resources without conflicting with other departments, turning maintenance workorders in.

It does have lots of features. The built in event report is bulky but nice. Customer support is constant, I get answers from the same person.

I want to be able to pull the data out for other reports. There are limits to how these can be customized. Looking at the built in report, I know that the options exist, I just can't toggle them in the report generator. I can fit more on a page than the built in report. We don't have a tablet for all the setup crew, way too expensive. As an admin, I was only about two weeks ahead of the rest of my users. I have made many short how to videos for my staff. The one hour overview was too overwhelming for the regular users. The user community would be better if more users participated. It takes x number of upvotes to get a new feature sent to development. There are not enough people to get those upvotes.

We have hundreds of events per month. We can't function without a booking product.

eSPACE is very helpful for making sure all events from my department are approved. It's easy to create events, save, and submit them, and to navigate the interface to view calendars and reserved spaces. I also like the notification noise eSPACE makes when you submit something!

eSPACE has a few annoying glitches that get in the way of creating accurate events. The one I run into all the time is that the start time of an event will automatically change if you change the setup time, so I've run into problems with this.

Using eSPACE is helping our department to handle communication with all involved departments, especially facilities, and make sure all of our ducks are in a row before a big event.

Easy to respond to requests and mark as completed or vlosed

No mobile app for iPhone or android for now

It managed all of our iT and facilities work orders

eSpace is a cloud-based room and resource management software program. We began using it in fall 2020 as a better way to reserve rooms and other resources in our building and promote better knowledge and communication among the staff. Using eSpace has accomplished those goals over time. It is an advantage to have cloud-based management software that everyone can access at any time.

Unfortunately, as with any program, there are pluses and minuses. One minus with e-Space is that it takes time to transition to it. We had to transition in stages, and although we have implemented most features a year and a half later, there are still features that we have not begun using yet. Another minus is the approval process. When a room or resource is reserved for an event or meeting and submitted, the e-Space administrator (you will need one of those!) pre-approves the meeting. It is then sent to other sub-administrators for approval. (Sub-administrators are others who need to know about the event such as facility staff, media staff, catering, etc.) Once approved by them, the meeting/event goes on the calendar. But, if you change the details of the event/meeting (time, date, number of attendees, etc.), the approval process starts over. The time it takes to go through the process again is an issue if the event/meeting is time-sensitive and has caused problems for us.

We have solved the problem of duplicate reservations for space and building resources because e-Space lets you know before the reservation is submitted if there is a conflict. There is also a feature that allows you to see not only the events on the calendar, but also those in the approval process. Another e-Space feature we are trying to get our staff to use is the "Conversations" feature. It replaces email and allows "hallway" conversations to be formally attached to the event reservation so that anyone that needs to know can see the discussion and stay "in the loop."