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Foxit eSign Reviews

User Rating

4.8/5 (Based on 483 Ratings)

Rating Distribution

  • Excellent

    85.7%
  • Very Good

    9.7%
  • Average

    0.8%
  • Poor

    3.1%
  • Terrible

    0.6%

User Sentiments

Ease of Use, Affordable Pricing, Excellent Customer Support, Secure and Legally Binding

Occasional Slow Loading Times, Limited Template Editing, Lack of Mobile Application, Occasional Issues with Email Notifications

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Review Summary

Overall, eSign Genie is a user-friendly and reliable electronic signature solution that simplifies the process of signing and sending documents for businesses of all sizes. It is praised for its intuitive interface, extensive features, and excellent customer support. Users appreciate the ease of use, the range of integrations, and the ability to track document progress. While some users have reported occasional technical glitches and limitations in customization, the majority of reviewers find eSign Genie to be a valuable tool for managing electronic signatures and streamlining workflows.

Pros

  • Userfriendly interface and simple document preparation process.
  • Legally binding esignatures with secure encryption and audit trails.
  • Compatibility with various file formats and devices.
  • Integrations with popular business applications and platforms.

Cons

  • Limited customization options for document templates.
  • Occasional technical glitches and bugs reported by users.
  • May not be suitable for complex document signing workflows.
  • Pricing plans may be steep for small businesses and individuals.

AI-Generated from the text of User Reviews

Reviews
TS

Tim Slocum

May 12, 2021 Source: Financesonline.com
Easy, Excellent, Should have for it Years ago

PROS: First of all, I now have electronic documents and don’t have to store hard copies or worry about them getting lost. Clients say it is very easy.

CONS: No issues with the clients side, that work flawlessly. On my side, just that it is new to me and I’m not one to read instructions and a computer guy. But Setup was very simple after watching a few videos. Worked with customer service on a few questions I have and very good.

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BB

Batmunkh B

September 4, 2020 Source: G2.com
"eSign Genie is awesome!"
What do you like best?

I like the way it is easy to use, it's simple design and functions with no problem

What do you dislike?

It has been exactly one year I used this product and I don't have anything that I dislike.

Recommendations to others considering the product:

It works well and saves you money.

What problems are you solving with the product? What benefits have you realized?

I am using it for e-signature for insurance policies with my clients.

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PL

Pedro L

August 31, 2020 Source: G2.com
"Great software for small business owners!"
What do you like best?

Easy to setup and it integrates with my WordPress website

What do you dislike?

None that I can think of at this time. So far it was worked well.

Recommendations to others considering the product:

Give it a shot and you will not be disappointed.

What problems are you solving with the product? What benefits have you realized?

Was looking for an alternative so sign contracts electronically that would integrate with my website, and this solved both problems.

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KR

Katie R

August 13, 2020 Source: G2.com
"Great value for a small therapy private practice"
What do you like best?

eSign Genie is a great resource for sending initial paperwork to my mental health clients. I was looking for something affordable, flexible, HIPPA secure, and easy to use. Since I do all of the administration for my practice by myself and do not use a Practice Management System (like TheraNest or Simple Practice), I was looking for an easy add-on document signing program. I like that this system does not require my clients to download any programs or create any accounts in order to sign the paperwork. Making templates did not take long either.

What do you dislike?

Making templates was a little bit harder than needed. Mostly because you had to have your original file in the perfect formatting in order to add in the text boxes, check boxes, and signature boxes. I had to start over several times when I realized that I would need to tweak something in my original file in order to fit the formatting in the system.

What problems are you solving with the product? What benefits have you realized?

I am able to send documents to my clients securely, easily, and with minimal work on their part.

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JL

Jeff L

August 10, 2020 Source: G2.com
"Greatest & Advanced While Being Easy To Use"
What do you like best?

Within a few minutes of signing up and reading a short tutorial I was up and running. I like the fact that this is platform independent; you can send documents in bulk; it's super easy to make conditional fields; it's easy to see who has not signed and send them reminders; there is a pay-as-you-go plan; customer service is wonderful and responsive; and it's easy to use advanced features.

What do you dislike?

The interface has improved greatly but is not as intuitive as some other services.

What problems are you solving with the product? What benefits have you realized?

It has helped us get contracts signed by remote clients in an easy to follow way for people not used to technology.

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JJ

Jim J

July 23, 2020 Source: G2.com
"A solid solution in the times of Covid"
What do you like best?

The pay as you go model provided us with the flexibility we needed with the right set of options. We were able to easily make our existing paper documents electronic.

What do you dislike?

The feature set list for the pay as you go actually leaves out some features that are part of the plan. In other words the features are active but the list is incomplete which required that we contacted CS to confirm.

What problems are you solving with the product? What benefits have you realized?

We needed an electronic signature option that would work for our small volume.

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EM

Eboni M

July 15, 2020 Source: G2.com
"Amazing!"
What do you like best?

I like how easy it is to click and apply settings to my document. Its user friendly so anyone can use it.

What do you dislike?

So far i don't see anything i dislike about the application.

What problems are you solving with the product? What benefits have you realized?

Its easier to communication and send all contracts electrically.

Read more
UC

User in Mental Health Care

June 9, 2020 Source: G2.com
"Amazing-especially during such a stressful time."
What do you like best?

The service is fast, simple, and easy to set up.

What do you dislike?

Sometimes, it might help to not have it be linked to an e-mail address

Recommendations to others considering the product:

Make sure you do a practice run, before actually sending the douments.

What problems are you solving with the product? What benefits have you realized?

There are so many benefits to being able to sign documents virtually, especially during telehealth sessions during COVID. Sometimes though, someone might not have an e-mail address, so it's hard to get some signatures.

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JB

Johnny B

May 29, 2020 Source: G2.com
"Easy to use and good pricing structure for small biz"
What do you like best?

It was very easy to setup and use. I needed a simple eSign service that I could send out contracts quickly, so I like that is crowded with complex features.

The pricing structure is perfect for a small business. I love the pay as you go structure.

What do you dislike?

Nothing I can think of. It is a very simple piece of software. We are a small business who sends out a small amount of contracts every month, so simple is best.

What problems are you solving with the product? What benefits have you realized?

When we were starting up, we needed to manage our costs and it's real easy monthly services to drain our funds. We loved the pay as you go pricing structure because it allowed us to control our spending during the first phase of start-up.

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AP

Angie P

May 29, 2020 Source: G2.com
"Esign Genie Is The Best"
What do you like best?

I like that you are able to upload a file and insert the field very easily. There are a lot of fields that can be used and are very helpful. It's also nice that you are able to both email and text the document to the recipient so they are able to respond at their convenience. Being able to get approvals couldn't be easier on me or my client.

What do you dislike?

So far, nothing to dislike. I appreciate the product and the pricing.

Recommendations to others considering the product:

This program does exactly what it describes. I am able to send a file to a client and get their electronic approval with very little effort. It's easy for me to use and easy for the client to use. Never had a problem with getting approvals using this program. It's easy to pay as you go and very affordable. Compares to all the other expensive products out there without all the subscription and hassles. Very happy and have been using over a year.

What problems are you solving with the product? What benefits have you realized?

Getting official approvals in a formal way for my company, but being easy on my client when I can't be there in person. Very easy for client to use.

Read more

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