EngageBay Reviews

User Rating

4.8/5 (Based on 801 Ratings)

Rating Distribution

Excellent
85.1%
Very Good
13.2%
Average
0.7%
Poor
0%
Terrible
0.9%

User Sentiments

Exceptional Customer Support, Affordable Pricing, Ease of Use, Comprehensive Marketing Features

Limited Landing Page Templates, Occasional Technical Issues/Bugs, Lack of Extensive Documentation, Limited Native Integrations

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Review Summary

Overall, users praise EngageBay for its user-friendly interface, ease of use, and comprehensive features. They appreciate the ability to manage multiple aspects of their marketing and sales processes from a single platform. Many users also highlight the affordability and value for money that EngageBay offers. However, some users have expressed concerns about the occasional bugs and glitches, as well as the need for improved customer support responsiveness. Additionally, some users have suggested the need for more in-depth analytics and reporting capabilities.

Pros

Userfriendly interface and intuitive design enable seamless navigation.
Comprehensive range of features, catering to diverse marketing needs.
Costeffective pricing plans provide value for money.
Excellent customer support offers prompt assistance and resolution.

Cons

Some users experienced occasional system glitches and technical difficulties.
Integration with certain thirdparty applications could be improved.
Occasional reports of limited customization options.
Limited reporting and analytics capabilities compared to some competitors.

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Reviews

Jacob

December 30, 2024 Source: Trustpilot.com

The customer service is top-notch and…

The customer service is top-notch and the platform has helped streamline our operations significantly. It's incredibly user-friendly and offers a comprehensive suite of features.

Maria

December 30, 2024 Source: Trustpilot.com

EngageBay is a solid choice for small…

EngageBay is a solid choice for small to medium sized business seeking an affordable and comprehensive all in one platform. It strength lie in its user-friendliness, wide range of features and competitive pricing.

Rain

December 28, 2024 Source: Trustpilot.com

The user-friendly interface made it…

The user-friendly interface made it easy for our team to get on board quickly. Their customer support is fantastic, always ready to help with any issues.

Zalak

December 27, 2024 Source: Trustpilot.com

I have been using it for an year now…

I have been using it for an year now and I am very happy with the CRM and its customer support. The CRM is easy to use and at times if I need any help their customer support is always available to assist me.

Jacob Anderson

December 27, 2024 Source: Trustpilot.com

10/10

EngageBay is awesome! It’s got everything we need in one place—marketing, sales, customer support—you name it.

Their customer support team is also very helpful and quick to respond.

If you’re looking for a CRM that actually works, with lots of options for automations, give EngageBay a try. It’s been a game-changer for me!

Mrudula

December 27, 2024 Source: Trustpilot.com

EngageBay CRM has exceeded our…

EngageBay CRM has exceeded our expectations. It's all-in-one solution that simplifies our marketing, sales and customer service processes. We have seen a noticeable improvement in our team's efficiency and productivity since we started using EngageBay.

Amri

December 27, 2024 Source: Trustpilot.com

I love this CRM because it is easy to…

I love this CRM because it is easy to use and navigate, offers robust features and outstanding customer support.

Leslie

December 26, 2024 Source: Trustpilot.com

EngageBay is a game changer

EngageBay is a game changer. The afffordability and excellent customer service make it a great investment for managing business operations efficiently.

The Saffron Team

December 24, 2024 Source: Trustpilot.com

Fast Customer Support

The customer chat is always open and the prompt response helped me achieve my goals faster.

Jitendra

December 23, 2024 Source: Trustpilot.com

EngageBay is an excellent choice…

EngageBay is an excellent choice whether you're looking to streamline your sales pipeline, automate marketing effort's or provide top-notch customer support, EngageBay delivers exceptional value.

EngageBay Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use EngageBay?

Review Summary

Pros

Cons

Jacob

Maria

Rain

Zalak

Jacob Anderson

Mrudula

Amri

Leslie

The Saffron Team

Jitendra

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